We found food quite greasy and majority of it was always luke warm, not matter whether we went early or later for the sitting.

Very nice hotel. Staff excellent, friendly helpful and always smiling. Hotel very clean. Lots of different food choices for all meals. Good entertainment.

Stayed in January 2023

Toaster went on fire and staff did not know how to react.

Breakfasts were good. Coffee has gone downhill.

Stayed in January 2023

Location in the quieter months. Choice of food

Stayed in January 2023

breakfast was just ok

room was lovely , everything spotless clean

Stayed in January 2023

The lifts

Hotel was very nice

Stayed in November 2022

Warmer

All good

Stayed in December 2022

Nothing Only fault I can find is we had a room for 3 ,and the bed was a pull out which was metal ,so inclined to knock into it.

Comfortable beds ,friendly staff ,good food This was our 4th visit.

Stayed in December 2022

vegetarian sausage or chicken sausage Turkey bacon

ok

Stayed in November 2022

Nothing

Very clean and friendly staff . Food was good

Stayed in November 2022

1 Lift not working and approx 30 minutes wait for lift from restaurant after breakfast

Nice hotel with Nice restaurant

Stayed in October 2022

The surrounding buildings mean the pool does not always get much sun, the pool was very cold and couldn't be used for long. Even slightly heated would be much more enjoyable - appreciate the shadiness around the pool isn't the hotels fault. Would have liked there to be a water dispenser available at meal times but our stay was very enjoyable.

The food was excellent, something for everyone and all offerings were very tasty. Brilliant variety of food for all meal and plenty of it. Hotel was clean with staff visibly cleaning regularly. All staff were very helpful and friendly, nothing was too much trouble. Location of the hotel was ideal for family friendly bars and restaurants, as well as for shopping and the outdoor market. Brilliant value for money!

Stayed in November 2022

The lifts were very slow

The location of the property was very good. 5 minutes walk from the beach. food was excellent.

Stayed in November 2022

Pool was very cold. Had to move around to get sun during day as hotel across road blocked it. Not sure if that would be case in summer when sun is out longer. Wouldn't let that stop you going there at Halloween. Was just around pool, terraces got the sun.

We booked full board. We didn't go for dinner most nights. You could swap dinner for lunch. Galloween night they put on a fantastic spread of food and a show during dinner. Was excellent. Staff are very friendly and hotel is far enough away from strip to be quiet but easy to walk to if you want. Lots of sctivities and shows we're decent. An excellent Halloween break.

Stayed in November 2022

Nothing to dislike

Very clean and comfortable.Always found a bed near the pool.The breakfast was fantastic with plenty of choice.Ideal location.About a 5min walk to the beach and a 10min walk to the strip.Staff very friendly

Stayed in October 2022

The elevators are a problem with this hotel, the main ones take so long and you can see everyone getting frustrated.I heard numerous comments made by people inside.

great location & very clean. I would 100% stay here again.

Stayed in November 2022

Wifi constantly dropping out and having to sign back in. Pool not heated October half term.

Great Hotel

Stayed in October 2022

lifts work randomly. long wait before breakfast and dinner. Shower pressure is very bad. Wifi leaves a lot to be desired

not the first stay in Benidorm. Amazing, we had a family room on the 11th floor, as I understand it, they have large rooms only on the upper floors. Every day varied, themed dinners, breakfasts are always the same, but there is everything you could wish for. We were provided with bathrobes and slippers for each adult in the room, the mini bar was stocked with lemonades and water. Cleaning daily, towels changed daily, there were also large beach towels. Of the minuses is the pressure in the shower. It is very weak and the water is constantly changing, plus the shower head is not the best and does not spray properly. For our 10 days, the animation was not very much, we liked Jamie Somers show the most. The area is very well looked after, the pool is very clean.

Stayed in October 2022

nothing

Everywhere was cleaned to a high standard. The room had good facilities, the bar and pool area were excellent. Lots of variety of food

Stayed in October 2022

lifts where very slow we where on floor 12 had to wait ages

location atmosphere

Stayed in October 2022

Food could have been a bit hotter

Excellent plenty of variety

Stayed in October 2022

Pool a little cold but that is to be expected

The overall standards are high.Hotel is clean and well run.Food selection and quality excellent.

Stayed in October 2022

No drinks served with evening meal unless you pay

Breakfast was good , good selection of food for dinner and pool and outside space lovely

Stayed in October 2022

Lifts in morning was a rush but if was up and down early wasn't a problem

Very clean and nearby everything

Stayed in October 2022

the food wasn’t the best, buffet dinner and breakfast,

great location, English speaking staff, good pool area. shops/ restaurants and bars near by

Stayed in October 2022

air conditioning isn’t great

great pool, great location and excellent friendly staff.

Stayed in October 2022