Avenida Eduardo Alcalde Zaplana, 7, 03502 Benidorm, Spain
#37 of 128 hotels in Benidorm
Guests' ChoiceBased on 170 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
8.8
Facilities
8.9
Staff
9.1
Value for money
7.8
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 24, 2024
Karen
United KingdomVery professional & friendly staff. Great facilities. Large room, very clean , nice terrace. breakfast had wide range of fresh produce.
Stayed in March 2024
Reviewed: March 4, 2024
Roman
UkraineThe children's room was out of service, and children under 5 years old are not allowed in the indoor pool at the SPA.
Excellent hotel in a secluded location, with a vast and well-maintained green area. There are many spots where you can find solitude and enjoy fantastic views of the mountains, sea, and the city at night.
Stayed in March 2024
Reviewed: February 29, 2024
Olena
NorwayWe did not like to leave:/
We liked everything!
Stayed in February 2024
Reviewed: February 12, 2024
Chrisxangel
ColombiaThe lady who cleaned our room left the coffe used by us in the morning cups and all other related utensiles dirty. Aditional and it relates to every hotel; mattresz sheets should be springed at tge corners so they don't come out when you pull your cover
Facilities are awesome for family trips
Stayed in February 2024
Reviewed: February 3, 2024
Julia
United Kingdomlocation a little out the way
lovely comfortable spacious rooms with great facilities
Stayed in January 2024
Reviewed: January 31, 2024
Marian
United KingdomNothing
I really enjoyed my time here, it’s was very clean and nice, I liked the bed which was really comfortable to sleep in, I liked the level lounge which had everything; all soft drinks, beers, champagne, gins, coffee, and more all for free
Stayed in January 2024
Reviewed: December 31, 2023
Crinela
RomaniaOverall experience was amazing
Stayed in October 2023
Reviewed: October 2, 2023
Amy
United KingdomThe queue for breakfast was crazy unless you got there when it opened. We wished there were better lunch options on site.
We loved so much about this hotel. It had lovely swimming pools, decor around the site was stunning. We loved the couple of restaurants that were there, especially the Italian one. We loved the Rituals products in the bathroom. We enjoyed having two bathrooms in our room.
Stayed in August 2023
Reviewed: September 27, 2023
Viorel
RomaniaPoor maintenance, the deck wood almost gone, smelly wardrobes
Very nice design, large spaces, big rooms, plenty of pools
Stayed in September 2023
Reviewed: September 21, 2023
Jill
SpainIt stated in the right up the rooms were sound proof but they weren’t. The room above people dragged furniture about, we could hear them talking and walking about.
The way it was built with replica buildings
Stayed in September 2023
Reviewed: September 16, 2023
Sarah
United KingdomI think they were understaffed .. tables were left with empty plates meaning you had to clear them yourself if you wanted anything else to eat. I have stayed at numerous hotels with upgrades for separate lounges for drinks and nibbles but this was probably the worst; the food available in the Level lounge needs reviewing as it’s fairly non existent
Stayed in September 2023
Reviewed: August 4, 2023
Rachel
United KingdomThe concierge staff greeting you on arrival and helping you with bags were brilliant, so helpful and friendly, hotel room was perfect (family of 5) hotel location was amazing, this hotel is perfect for families and so much to do for children! We will certainly be staying again next year!
Stayed in August 2023
Reviewed: June 19, 2023
National
United KingdomNothing
The breakfast was excellent with plenty of fresh choice
Stayed in June 2023
Reviewed: June 1, 2023
Anneli
SpainThis is just an amazing hotel like no other. Faultless service, big and clean rooms, plenty to eat for breakfast. Fantastic place!
Stayed in May 2023
Reviewed: April 2, 2023
Nicola
United KingdomWas surprised to see young children/babies allowed in the exclusive pool only for level guests. Thought it would be a nice quite pool. Only stayed one night so was ok but I don't think I would be happy to see them in the pool (with pool kids toys) if I was staying the week.
Lovely choice for breakfast...plenty of healthy options too.
Stayed in March 2023
Reviewed: January 11, 2023
Thomas
Switzerlandvery friendly and supportive receptionist (Ana); nice room with splendid view, excellent restaurant (both dinner+breakfast), nice gym
Stayed in January 2023
Reviewed: November 23, 2022
Anna
Germanywe were there in a low season, so only 1 restaurant was opened and the food was OK. The spa area was under maintenance, so we did not get to experience it unfortunately, but we will come back for sure and check in advance if it is opened.
Amazing reception and friendliness of staff (Oscar and Ana) - outstanding! Perfect location to play golf. Big beautiful room with a terrace. Great breakfast.
Stayed in November 2022
Reviewed: October 29, 2022
Anna
United Kingdomfood in the buffet was lukewarm
heated pool and beautiful rooms, immaculate facilities
Stayed in October 2022
Reviewed: October 9, 2022
Bogdan
RomaniaI wish the sauna had been more available (not only with a pre-booking and from 10am) and was offered for free to hotel guests.
the staff were nice and helpful, the beds were very comfortable. We had a really large terrace with a great view of the golf course and mountains. I was impressed with the fresh fruit and the quality of the breakfast!
Stayed in October 2022
Reviewed: October 5, 2022
Manuele
RomaniaEverything !!!!
Stayed in August 2022
Reviewed: October 4, 2022
Gwynne
United KingdomThe birds in the restaurant!
very well designed, plenty of space to find a quiet corner
Stayed in October 2022
Reviewed: October 3, 2022
Michael
United Kingdomgolf
Stayed in September 2022
Reviewed: September 10, 2022
Claire
SpainThere wasn’t any glasses in the suite and 4pm check in is too late
The suite was nice with a lovely view over Benidorm. The pool area is lovely and very relaxing
Stayed in September 2022
Reviewed: September 9, 2022
Derek
United Kingdomfirst couple of days the staff were not too helpful probably because it does cater for a lot of Spanish , but after that initial period they were a lot better and very kind
it’s beautiful and clean and stunning views
Stayed in September 2022
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