We had a long waiting check in time

Thanks . it is nice place for pilgrims or students

Stayed in April 2024

Lack of privacy, as beds were basic bunk beds rather than the 'capsule' arrangement usually found in modern hostels. Six beds crammed into a small room. The street where the hostel is situated seems very seedy and run down. No catering facilities (although a basic kitchen was available near reception).

Quite close to a Metro station. Plenty of bars, restaurants etc. in the vicinity. No shortage of towels, soap and shampoo. Toilet and shower directly accessed from the room. Lift to all levels.

Stayed in April 2024

Nothing

Everything was good

Stayed in March 2024

The walls are very thin and sound travels easily - bring earplugs if you are a light sleeper!

Very friendly and helpful staff! Felt welcome immediately and they went out of the way to help me with a request outside of their normal service.

Stayed in March 2024

homeless people easily get into the hostel at night, sleep in the kitchen. also trying to enter rooms with cards (perhaps lost by someone). this is not a safe place. there is no staff at night, if your key is broken - you have a big problem.

Stayed in January 2024

The hostel was very hard to find. The rooms were too small for four beds. The beds were also small. It would have fitted a shirt person. Also the noise outside the window was loud until past 2am.

The girl at the desk was very helpful. She helped me get a room when the others were full .

Stayed in December 2023

The wi-fi did not work well in the room, it rarely connected and when it did it was slow and unreliable. The bathroom was slightly dirty when I checked in with hairs on the floor and in the shower. No air conditioning so the room got very hot and humid when it was warm outside.

The location was great for my needs and the bed was comfortable. Relatively quiet and was able to sleep well. Bathroom and shower were fine.

Stayed in September 2023

Sink was clogged No crutch

Position, popular location

Stayed in September 2023

It was a problem to get a locker, I stayed during summer and they have no a/c or fan, so it was impossible to sleep because of the heat.

The mood of the hostel is nice

Stayed in August 2023

Awfully cramped in the room, it was hard to even turn around. Room also very hot even though common spaces with acceptable temperature. Just one blunt knife in the common kitchen. The sharp one nedded to be borrowed from reception (limited hours). No stove, very unconformable to wash up.

Extremely nice staff! Good water pressure and drains. Passable shower size. Good wifi, lockers provided, own ac socket. Kettle, microvawe, fridge, freezer.

Stayed in August 2023

Thin pillows, noisy bars nearby for half a night, Relax room switched to another accommodation. Pricey

The staff is friendly and the rooms are good. They also have separated cupboards, towels and shower gels. Street parking nearby is free at night

Stayed in August 2023

There wasn't any air conditioning or fans, but luckily it wasn't very hot when we were there, and we were able to keep the window open all night. There was a noisy bar next door, but we had sleep headphones to drown out most of that noise, so it worked ok for us (it could be an issue for others, however). The shower in the bathroom had a bracket for the sprayer that didn't work super well, so either the sprayer fell down constantly or it was pointed at the wall instead of the person using it, so that was a bit tricky to use. The only other issue was that the refrigerator in the common area was hard to use due to space issues. We were never able to fit everything in that we wanted (and we didn't have a whole lot), and at one point some of our food went missing. I think for the number of rooms and beds they have, a second refrigerator would be warranted. I wasn't sure if someone ate our food or just threw it out to make room for their own (either was entirely possible). I've used shared refrigerators at other hostels before and never had that issue before. This hostel is a good value for the location, and I would recommend it if your primary goal is to save money, but just be aware that it is a budget option and you may experience some minor issues.

Moon Hostel Bio was a good value for the price. We booked a triple room and got a room with four bunk beds and a private bathroom. Based on some of the reviews, I wasn't sure what to expect, but there were few issues and the stay was fine overall. There was a working elevator, an efficient key card system, and it was easy to get to from the nearest metro station.

Stayed in July 2023

Very noisy at night

Well located, friendly staff

Stayed in July 2023

The bunk bed near the window, where I like to sleep, was difficult to access as the ladder was right against the wall. I had to get a foothold on the heater then hoist up. Sometimes the mattress slid and I nearly fell off. The bed had slats which were broken when we arrived. The receptionist organised repairs immediately which was good. On a hot day the room could be stuffy as no fan.

The first male receptionist was fantastic and gave us good information. He also fixed the bed when we told him it was broken. There was a lift to get our bags up without struggling up the stairs. The room was okay with an open window to catch the breeze. The bathroom was small but functional with a good hot water service. The location was great, close to the Guggenheim and about 30 minutes from the old town. The community area was pleasant with a kettle and fridge to store food.

Stayed in June 2023

The property describes it has a kitchen. This means it had a microwave, refrigerator and refrigerator only.

It was ok for our needs

Stayed in June 2023

You get a room with two bunk beds, so its capacity is for four people. You hae it all to yourself but I have not realized up until now how annoying the bunk beds are, especially given there is not other furniture where you can be. This was in the info, so there was no bad surprise, I just did not realize that I would mind so much. The room is also a bit dark and there is only one light at the ceiling which is week (especially in the bunk bed). Also, make sure you do not have the window open while the light is on, there will be mosquitoes. The window cannot be opened/close unless you move the bunk ad next to it.

It i clean, bathroom is good, has a bidet and quite nice warm water. There are wardrobes for your stuff.

Stayed in June 2023

Close to the center, available and check-in and out at confortable times We had a room for 4

Stayed in May 2023

cheap, location and easy to go around.

Stayed in May 2023

there was a really bad smell that just stuck with you throughout the whole property. it was also very loud at night. parking was challenging to come by.

location was great. good walking to many places

Stayed in April 2023

Noise, some guests are very loud.

Stayed in April 2023

There were some people staying in the hostel who I found frightening. One of them was in my dorm room for 2 nights of my 3 night stay. I think, the hostel should be more careful about who they allow to stay there and for how long.

Lovely, comfortable hostel in a good location.

Stayed in March 2023

location and price. good sheets and bath towel

Stayed in February 2023

good location, very basic room to spend the night.

Stayed in October 2022

Cold room, without heating in November. Without parking, Wi-Fi was unstable and bad connection.

Good location, elevator, common kitchen area has tea and coffee, kettle, fridge, plates and TV.

Stayed in November 2022