Marqués de Canales y Chozas, 2, 05001 Ávila, Spain
#9 of 30 hotels in Ávila
Guests' ChoiceBased on 264 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.4
Facilities
8.7
Staff
9.1
Value for money
8.3
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 6, 2024
Melody
United States of AmericaMildew in the tub/shower grout could use some deep cleaning.
Very helpful staff and delicious food in the restaurant.
Stayed in May 2024
Reviewed: May 5, 2024
Roger
SpainGood location, good restaurant and bar areas.
Stayed in April 2024
Reviewed: May 1, 2024
Timothy
United KingdomI did not experience any problems or disappointments.
The Parador is in the perfect location for my wishes to enjoy Avila. The arrangement of facilities inside the building and the grounds is very well designed.
Stayed in April 2024
Reviewed: April 27, 2024
Mike
United KingdomVery tight car parking arrangements
Location of hotel right next to City Walls and major attractions.
Stayed in April 2024
Reviewed: April 25, 2024
Nicholas
United KingdomChaotic bar service in the evening, Being Saturday it was a busy night but the staff did not handle the situation well, tables were left uncleared and there was a very long wait for service. We gave up trying to get a pre dinner drink in the end.
The building and outside areas were beautiful. Location in the centre of the town was very convenient. Free parking, especially so centrally, was a bonus
Stayed in April 2024
Reviewed: April 25, 2024
Wendy
United KingdomWhen we booked about 2-3 months before our visit we also booked dinner and asked for a window table. We were 4th into the restaurant and all the window tables were occupied. Very disappointing.
The hotel is very elegant and beautifully decorated. The terrace and garden are particularly beautiful and very relaxing. The food was delicious.
Stayed in April 2024
Reviewed: April 4, 2024
Shona
United KingdomThis was my first Parador and I think I expected a bit more charm.
Room was spacious with a nice outlook. Outside space was lovely for a coffee in the sunshine. Food was delicious.
Stayed in April 2024
Reviewed: March 26, 2024
Peter
FranceParador in the historic center of Avila, everything as expected by a Parador. The restaurant serves properly matured steaks from local Spanish cattle, prepared to your liking, excellent!
Stayed in March 2024
Reviewed: March 21, 2024
Richard
SpainLovely room overlooking the garden.
Stayed in March 2024
Reviewed: February 24, 2024
Helen
United KingdomShower took ages to heat up.
Undercover parking , great setting
Stayed in February 2024
Reviewed: February 17, 2024
Michael
United States of AmericaThere was no English language TV. The stations were on the cable list but no broadcast was available.
Very easy to locate the hotel and staff personally directed us to the additional hotel parking
Stayed in February 2024
Reviewed: February 3, 2024
Haoyu
United States of America- Nothing
- Location!!! I could see the wall from my window and the view was amazing - Room was of decent size - Free parking - Really good value
Stayed in January 2024
Reviewed: January 21, 2024
Barry
United KingdomParking was tricky and very tight. Watch out with those expensive wheels Low kerbs, narrow streets, granite bollards are all routinely encountered in this walled city…
Fantastic location and city-just amazing. We didn’t have enough time however, so we will be returning. Snow didn’t help!
Stayed in January 2024
Reviewed: January 8, 2024
Motohiro
Japanbetter If room size is bigger
clean room
Stayed in January 2024
Reviewed: January 2, 2024
Ernesto
PortugalThe room temperature could be better. The "smells" at some areas near the elevator.
The historic building and garden, spascious room. The restaurant food is top quality. The fireplace at the bar makes you feel at home.
Stayed in December 2023
Reviewed: December 28, 2023
Hugh
United KingdomNothing, all was v good. Would like for the future if property was pet friendly.
Location and atmosphere
Stayed in November 2023
Reviewed: December 6, 2023
Christopher
United KingdomN/A
A clean, spacious and comfortable room. The lounge areas and bar were delightful as were the tasteful Christmas decorations. The on site parking was a bonus. We enjoyed an excellent meal in the restaurant and breakfast was all you could ask for.
Stayed in December 2023
Reviewed: December 2, 2023
Maria
United States of AmericaDecor, charm, and friendly staff at the bar, restaurant, garden was beautiful!!
Stayed in December 2023
Reviewed: November 25, 2023
Jackee
United States of AmericaVery helpful staff, great location, beautiful building and grounds. We had reserved parking but since there was a free spot available they didn't make us move to the paid garage spot so saved 14 euros. Also we were able to check in 2 hours early.
Stayed in November 2023
Reviewed: November 12, 2023
Kilcar
United KingdomLack of vegetarian meals in the restaurant.
Beautiful building, amazing room with 4 poster bed. Central location.
Stayed in October 2023
Reviewed: November 10, 2023
Neil
United KingdomNothing.
It’s a Parador- enough said.Excellent in every way. Just avoid the leg of lamb in the restaurant otherwise you will find yourself eating the hind leg of a lamb including its little hooves!
Stayed in October 2023
Reviewed: November 6, 2023
Steven
United KingdomOne of the smaller Paradors. Not as impressive and it was busy. Parking is at a premium. We were lucky to get spaces.
Great location, just inside the walls of the City
Stayed in October 2023
Reviewed: November 5, 2023
Stephen
United KingdomSet in the beautiful walled city of Avila. This Parador like many others is stunning
Stayed in October 2023
Reviewed: November 1, 2023
Daniela
Czech RepublicI would have expect more variable offer for the breakfast. I missed fresh vegetable and more cakes. Taking into account that this is the historic palace you must count with some stairs.
I stayed for just 1 night. What I appreciated was the location just next to the city walls and fantastic dinner - typical local cuisine. The place itself was very nice, especially the garden with the terrace. I did not have time to enjoy it - next time I would have an afternoon coffee / tea there.
Stayed in September 2023
Sankt Johann im Pongau, Austria
Flayosc, France
North Conway, USA
Ko Lanta, Thailand
Świnoujście, Poland
Niagara-on-the-Lake, Canada
Palomino, Colombia
Albufeira, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content