Avenida de la Paz, 38, 11500 El Puerto de Santa María, Spain
#12 of 21 hotels in El Puerto de Santa María
Guests' ChoiceBased on 282 hotel reviews
8.2Cleanliness
8.5
Comfort
8.4
Location
9.2
Facilities
8.3
Staff
8.7
Value for money
7.9
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Martins
PortugalThe card to open the door was constantly with problems. Then, I had to go downstairs several times daily to look for staff to open the door's room.
Stayed in April 2024
Reviewed: April 16, 2024
Lorraine
GibraltarThe stay was booked for and on behalf of family members and was attended by very helpful and friendly staff. All payments were made via the phone and was done immediately.
Stayed in April 2024
Reviewed: April 14, 2024
Kenneth
United KingdomBreakfast could have been better.
Nice hotel in good location overlooking the beach. We visited the area in the low season so the neighbourhood was rather quiet - perhaps too quiet. We had a view from our room overlooking the beach which was perfect. The room itself was fine and very clean. The staff were friendly and welcoming.
Stayed in April 2024
Reviewed: April 6, 2024
Silvia
ItalyBreakfast and gym and sea view
Stayed in April 2024
Reviewed: March 28, 2024
Agata
PolandIt’s a pity the swimming pool is extra paid. Also no kettle / water in the room.
Well preserved hotel, nice parking and breakfast. All clean :) very nice beach!
Stayed in March 2024
Reviewed: March 25, 2024
Twak
SpainAccessibility of the Spa
Family Room, Sea View from the window. Buffet Breakfast is ok, cleaning staff was super nice Big table and chairs in the hotel area Restaurants in the area Parking
Stayed in March 2024
Reviewed: November 13, 2023
María
SpainLa terraza
Stayed in October 2023
Reviewed: November 2, 2023
Ephraim
United KingdomNothing
Clean and modern
Stayed in October 2023
Reviewed: October 30, 2023
Lorraine
United KingdomOur room non-smoking room was 109 which was in an enclosed porch with room 110 where the occupants were constantly smoking weed and strong cigars. This smell travelled into our room when we opened the door . We did not complain as we were out all day and we assumed that the occupants were allowed to be smoking otherwise the smoke alarms would have gone off ! The outdoor pool was closed during our stay even though it was warm weather The indoor pool was not open until 10am on Sundays and cost extra - it should be open so we could swim before breakfast The keycards kept having to be reset which was annoying every time we tried to leave the car park !
Great rooms with sea view balcony and quiet beach location Excellent breakfast with huge selection from cereals, breads, fruits, yogurts, cold meats & cheeses as well as hot breakfast selection with bacon & egg Handy car park available for €6 per day
Stayed in October 2023
Reviewed: October 25, 2023
Zaida
SpainLocation, cleanliness, confort, staff, breakfast
Stayed in October 2023
Reviewed: October 22, 2023
Rafael
United States of AmericaLoved being on the beach. The staff were very helpful and friendly.
Stayed in October 2023
Reviewed: October 17, 2023
Hector
GermanyThere were ants on the bed, we mentioned this 2 times and the ants kept coming, sadly this was very uncomfortable
The hotel was very nice, well located next to the beach and with a nice view from the balcony, the breakfast was varied and delicious
Stayed in October 2023
Reviewed: October 14, 2023
Neus
SpainFor breakfast there was a big variety of food but the quality wasn't that great. Every time we showered, the bathroom flooded since the shower wasn't closed and it was right next to the toilet.
the views from the room
Stayed in October 2023
Reviewed: October 12, 2023
Anthony
United KingdomBreakfast - very average, and quite crowded.
Great location for beach and local bars/restaurants. 5 mins taxi to old town.
Stayed in October 2023
Reviewed: October 11, 2023
Julie
United KingdomGreat location, near town and right by the beach, bus direct to catamaran port for Cadiz. Bus direct to station. Nice restaurants nearby. Nice beach with beach bars. Great pool and garden
Stayed in October 2023
Reviewed: October 5, 2023
Denise
United KingdomNothing
Position next to the beach with sea views Friendly helpful staff
Stayed in October 2023
Reviewed: October 1, 2023
Viktoria
United KingdomRooms could do with some renovation, but in general in good gondition.
Great location, very close to Cádiz center, but not that crowded. There is access to the beach, but also has own swimming pool. There's a good fitness room that can be used free of charge.
Stayed in September 2023
Reviewed: September 28, 2023
Pat
IrelandI would like swimming pool to be open a little earlier.
Breakfast excellent. Dinner really good.
Stayed in September 2023
Reviewed: September 23, 2023
Natalia
SpainWe kind of expected this due to other comments but as we didnt choose beach view, we got a room that faced the parking. We didnt mind the view as expected but we had the balcony just above the truck/maintenance entrace that made lots of noises in the morning when workers passed by. We are not people who tend to be bothered by these things but our hotel neighbours did and complained and got offered a new room. Probably what my partner and I hated the most was the bed quality. My body ached more once waking up that going to sleep after a long day walking. Expect some back pain!
In general the hotel was lovely. The reception was really neat and spacious. Had a lovely bar area and next to it the buffet restaurant that had a wide variety of food divided during the week. Direct exit to the beach front and a large pool to chill! Rooms are very spacious, empty minibar which is a plus in my opinion and room cleaning service was very lovely. Safe box for wider security and room keys are made so you can tie around your wrist to avoid loss. It was our first low cost couple holiday and we really appreciated the quality considering the price.
Stayed in September 2023
Reviewed: September 20, 2023
Lisa
SpainGreat location, friendly staff. Bed was hard but they obliged with a topper 👍🏽
Stayed in September 2023
Reviewed: September 11, 2023
Nicola
United KingdomFruit juice at breakfast!
Nice location on the sea front. Great to have a fridge in the room. Breakfast was good except for the awful fruit juice. We had dinner at the hotel for the 3 nights and thought it was great value for money as the buffet was excellent. There is entertainment outside on the lawn in high season three nights a week. It is very late starting (10.30) and ends at midnight so it can be annoying if you want an early night!
Stayed in September 2023
Reviewed: August 22, 2023
Lorena
SpainThe shower was very modern, but water was likely to spill across the bathroom floor when showering. Also, the little gel bottle amenities barely produced soap. Not a huge problem, but it would be nice if it was changed and if more amenities were added, such as a shampoo and conditioner, or a little nail file.
The breakfast and lunch were exceptional, the buffet was really variate and all the food was amazing. Also, the room had excellent views. The hotel was in a very good location, in 1st line of beach. Also, congrats to the lovely animators and entertainment guys from the pool!
Stayed in August 2023
Reviewed: August 22, 2023
Miguel
SpainThe small number of coffee machines for breakfast and therefore the queues The number of elevators for such a big building
Quiet and nice place Swimming pool bar services Paking
Stayed in August 2023
Reviewed: August 5, 2023
Adrian
SpainPool area needs work. The Pool bar needs to offer more service, food and create more atmosphere: Build out the chairs etc versus people find there own: Use the grass area better that was empty, put a sandpit for volleyball in or beach football as an example: Put an outdoor gym in as well and I would put a swim lane in from 8am to 10am for people to train.. The evening meal needs to be more selections, like offer a BBQ one night a week? The room for a family was a little small and offer room service and also I would make sure in the Lobby you need a person to loo after trips, simple customer questions, having to que with a ticket was a little crazy.
Breakfast and location:
Stayed in August 2023
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