Paseo de la Carretera, 40, 03501 Benidorm, Spain
#98 of 132 hotels in Benidorm
Guests' ChoiceBased on 261 hotel reviews
8.0Cleanliness
8.4
Comfort
8.2
Location
9.5
Facilities
7.8
Staff
9.2
Value for money
8.4
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: October 23, 2022
Dean
United KingdomGreat location in the old town, Basic but you get what you pay for, nice clean rooms just been renovated, breakfast was good for the money ,again basic but nice
Stayed in October 2022
Reviewed: October 21, 2022
Phil
United Kingdomrooms next to staircase and lobby can be a bit noisy
great central location for old town and very close to the beach
Stayed in October 2022
Reviewed: October 20, 2022
Tony
Guernseyfood evening meal wasn’t to our taste. breakfast was okay
location excellent in the old town
Stayed in October 2022
Reviewed: October 2, 2022
Ann-marie
United Kingdomthe food wasn’t that great especially breakfast
friendly staff, central and clean
Stayed in October 2022
Reviewed: September 25, 2022
Janice
United Kingdomcouldn’t fault it just would off liked a fridge and balcony would stay there again
Stayed in September 2022
Reviewed: July 27, 2022
Jamie
United KingdomFriendly welcoming and helpful staff. Most of the other residents were Spanish, but we thought this was great. Excellent location, 5 minute walk from Poniente beach. Lots of tapas bars, cafes and small bars nearby Clean rooms, plenty of towel changes if you wanted. Aircon was good and very welcome
Stayed in July 2022
Reviewed: July 13, 2022
Dallas
United KingdomLocation
Stayed in July 2022
Reviewed: July 13, 2022
Ainura
United Arab Emiratessmell in the room
great location
Stayed in June 2022
Reviewed: June 15, 2022
Breda
IrelandNothing
Excellent location in old town near bars, shops and beach.A bright and airy lobby and outside terrace. The staff very friendly and helpful.The rooms had an ensuite and were clean
Stayed in June 2022
Reviewed: June 10, 2022
John
United KingdomExcellent everything
Stayed in June 2022
Reviewed: June 5, 2022
Sabrina
United Kingdombreakfast isn’t great however not a big deal
lovely clean accommodation staff so helpful friendly and fantastic lovation
Stayed in June 2022
Reviewed: May 22, 2022
Sandra
United KingdomWould have liked a kettle in the room , but the coffee shops are literally outside so it wasnt really a problem.
Hotel is in an excellent position right in heart of the old town across from the tapas alleys and seconds from the harbour . It is spotlessly clean and staff are really welcoming and friendly. Rooms have superb air conditioning and large walk in showers. Restaurant is small but breakfast was lovely as was the coffee. There is a lovely little courtyard where you can sit with your breakfast and during the day and evening enjoy a cold glass of wine , particularly nice when you want a little bit of quiet for an hour or so. Although its in centre of old town I found it to be quiet and had no trouble with noise or getting to sleep. The shops and bars and restaurants are right outside the hotel entrance . Good value for money and I would have no hesitation in staying here again.
Stayed in May 2022
Reviewed: May 21, 2022
David
United Kingdombrand newly refurbished
Stayed in April 2022
Reviewed: May 21, 2022
Alan
United KingdomAir Conditioner did work but it was very poor, breakfast was not appetising at all. It could be heavily improved. The beds were very hard as well. Additionally, we asked for an extra towel and they said they had to prepare it? I then asked for it to be put in the room but it wasn’t which was disappointing. I got a bottle of water from reception which i thought would of been included but was asked for €2 to cover it. These are all things directed at the owner as the staff were impeccable in their service and the owner is extremely lucky to have them.
The staff were so helpful, I can’t thank David, Pablo and the team enough.
Stayed in May 2022
Reviewed: May 8, 2022
Scott
United KingdomExcellent friendly staff . Good location
Stayed in May 2022
Reviewed: May 1, 2022
Lebeter1958
United KingdomNot enough coat hangers
Everything was good could have done with a few more clothes hangers
Stayed in April 2022
Reviewed: April 30, 2022
Rosaleen
IrelandSuperb location with staff who were both friendly and professional and who dealt with changes in booking in a kind and caring manner. Breakfast was great
Stayed in April 2022
Reviewed: April 28, 2022
John
United Kingdomnoisy at times late at night
Great location and good value
Stayed in April 2022
Reviewed: April 8, 2022
Jacqueline
SpainThe rain 🌧️
Excellent customer service very friendly,made us feel welcome and asked daily if there was any more they could do for us.
Stayed in April 2022
Reviewed: April 4, 2022
Dibble
United KingdomNot keen on the fact that the Spanish don't like their hot food particularly hot. We find this generally except where the hotel/restaurant is catering for Brits.
Friendly and helpful staff. Location. Breakfasts. Great value for money.
Stayed in April 2022
Reviewed: November 15, 2021
Chappell
SpainI think the hotel needs a bit of a refit. We had a problem with the toilet, but not surprised as it is really old. We met friends from the U.K who were also staying there. They paid a lot less than we did for similar accomodation, with extra benefits.
The location is excellent for old town. Staff were excellent with everything. Extremely friendly, and went out of their way to make sure our stay was good. Especially when we had a problem with the toilet. Rooms were very clean.
Stayed in November 2021
Reviewed: November 1, 2021
John
United Kingdomworn out facilities
perfect location
Stayed in October 2021
Reviewed: October 22, 2021
Clifford
SpainLocation, friendly staff. Neat tidy bedroom
Stayed in October 2021
Reviewed: September 15, 2021
Kenneth
United KingdomNothing
Very good location
Stayed in September 2021
Reviewed: September 6, 2021
Badfly
SpainHad to ask for extra towels as there was only towels for 1 person instead of 2 The hairdryer did not work We could only have 1 room key The view out of the room window
Excellent location in the old town and close to the beach. Good value for money There was a greater choice for breakfast than expected The room was a decent size and clean We were able to check-in early
Stayed in September 2021
Hoi An, Vietnam
Stavromenos, Greece
New Castle, USA
Royat, France
Rome, Italy
Roi Et, Thailand
Toronto, Canada
Padstow, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content