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Reviews of whala!beach This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avenida de Miramar, 1, 07600 El Arenal, Spain

#59 of 68 hotels in El Arenal

Guests' Choice

Review Score

Based on 437 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.6

  • Location

    8.2

  • Facilities

    6.5

  • Staff

    7.8

  • Value for money

    7.2

  • Free WiFi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    5.0
    Some of the reception employees should be fired asap
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The reception called the police on me because I looked ,, suspicious,, in the meantime they blocked my entry to the room so I couldn’t get in. So I needed to wait for 3hours until the police came at 4am, the police officers obviously just laughed, however the reception didn’t even apologize and then gave me a key to a different room. Moreover they were indifferent that the AC was always blasting with cold air, they came looked at it and didn’t do anything with it.

    Location close to the beach

    Stayed in April 2024

  • Reviewed: April 24, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Sounds from neighbors and from the street. Party area

    Close to the beach. Party area

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Ok hotel, but not for selfkatering
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    The most poorly equipped kitchenett I have ever experienced. No warm water in the kitchen. No coffeemachine nor kettle. No equipments for washing up,

    Close to the beach. Comfortable beds. Very good towels. Helpful and friendly staff.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    5.0
    Not for us
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Pool and bar on roof

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Overall, the stay was great, the staff and so was the food.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony (3 Adults + 1 Child)
    • Stayed 5 nights

    Our apartment was located on the 9th floor with a terrace where there was an open waste pipe in the corner. The terrible fumes plumed from the pipe all the time.

    The food and the service were excellent.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    5.0
    Disappointing
    • Business trip
    • Solo traveler
    • Twin Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    TV in the room had the Plug cut off it and there was no remote control even if I could plug it in. The room had AC but again no power to the unit and the remote had been removed from the room so you couldn’t control it. There was a nasty sewer smell from the bathroom. Which became more apparent when I was using the hand sink.

    Location was great, Staff were friendly.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Cheap quality breakfast

    I booked an apartment and ended up with a studio. When I visited the available apartments, they were smelly, dark and situated at the backyard of the hotel, so I accepted the studio instead as it was so full of light and had a nice view!

    Stayed in April 2024

  • Reviewed: April 13, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Wall plug in the kitchen does not have the cover. I was not too safe for the kids…

    Good value for the money.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony (3 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted from a mobile device

    It seems like the floor wasn't cleaned the whole time while we were staying. No hand wash had to use shampoo that was in the shower. Other guests can be quite loud. You can hear everything through the door or balcony, and it needs a little tlc here and there.But the location was really good.Maybe other rooms are better. Who knows...

    Location very close to ⛱️beach

    Stayed in April 2024

  • Reviewed: April 11, 2024

    6.0
    You get what you pay for
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The first room we had was inadequate although they did move us

    It was good value and in a good location

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Good Location and near with beach
    • Business trip
    • Group
    • Twin Room with Balcony
    • Stayed 14 nights

    cooking equipment dan system for smoke seem not funtion

    location near with beach especially sailing area

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    Awesome dinner VS paper thin walls but a reasonable price
    • Leisure trip
    • Family with young children
    • Twin Room with Side Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    1. Check-in took forever: even though there were 3 receptionists, 2 of them always came up to one lady for the answers so she had to spread apart. 2. Paper thin walls made it impossible to sleep at night - neighbors talking, doors slamming, shuffling around... 3. It needs renovation, lots of stuff is busted up. The price makes up for the inconveniences. You get what you pay for.

    Dinner was awesome. The terrace and the proximity to the beach, the view. A reasonable price for a stay + HB. The mattresses are comfy.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Twin Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    No soundproofing. You could hear everything between walls and outside doors. So I was woken many times.The door outside is single glazed and barely shut so you can hear everything. The outdoor balcony is pretty much shared with next door so when they stayed out drinking they might as well have been in my room. As for accessiblity it's poor. There was also no one manning or minding the key for luggage storage. So the door was open many times..bike storage idea seems really good except also there is no lock and all accesible to anyone off the street..

    Location was great. Price was good. Breakfast was nice. Room was clean

    Stayed in April 2024

  • Reviewed: April 6, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 2 nights

    * The room was too cold. In my opinion, what's the point of having a TV in the room if the remote control you can only get from the reception with €10 Deposit? * Too many cracks on the wall in the room and there was a stain on the toilet seat. * The new personal who checked me in was really friendly and funny, but the other guy wasn't. He seems unhappy when he explained me the way to the room.

    Good breakfast buffet and great location

    Stayed in April 2024

  • Reviewed: April 3, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    Noisy on hotel

    Evrywhere was close

    Stayed in April 2024

  • Reviewed: April 1, 2024

    6.0
    We really enjoyed our stay as the apartment we had was good but it could have been quite different
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Balcony
    • Stayed 4 nights

    Room was unfinished when we arrived (literally light fittings hanging down and paint drying) and was a quite a way from the pool and bar through empty corridors and up and down lifts. The second room offered was in a dark dingy building next door with access from the street almost within the small shop next door. The third room was great and just one floor from the roof pool. You had to give a cash deposit for the kettle and the safe key and presumably the TV remote (we didn't bother with this) which tied up some of our cash till we checked out. It didn't feel very trusting because of this. A lot of areas were still being worked on and it was quite rough around the edges, if you had a room in the old building you could easily be disapointed.

    Right by the beach with great views from the roof terraces, friendly staff.

    Stayed in March 2024

  • Reviewed: December 2, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Reception staff was very busy and very difficult to talk with them.

    Good connection with city center

    Stayed in September 2023

  • Reviewed: November 21, 2023

    6.0
    Place is good for a short stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    No parking place and super hard to find a free spot on the street. With all the baby stuff and luggage it became a stress. Swimming pool quite small.

    In front of the beach, good structure, price was good too. The view from the terrace was quite nice.

    Stayed in September 2023

  • Reviewed: November 15, 2023

    6.0
    Great, hotel was fine but area was average and a bit trashy
    • Leisure trip
    • Group
    • Twin Room with Balcony (3 Adults)
    • Stayed 7 nights

    At first our room was awful, leaky shower, the whole bathroom was flooded and we had to use towels to mop it up. Secondly the aircon wasn't working wasnt't cooling and that was leaking aswell. Our whole room was wet and staff didnt replace towels adequately. After complaining they did offer us a new room in which eveything worked and wad much more comfortable:)

    Reception staff helpful and very kind. Great Location, supermarkets and fast food close by, someone from staff was always available. Cleaning ladies did a great job and you get a discount at a nearby rertaraunt for being hotel guest.

    Stayed in August 2023

  • Reviewed: November 5, 2023

    6.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Accommodation very basic

    Location , helpful staff

    Stayed in October 2023

  • Reviewed: October 26, 2023

    7.0
    Everything was perfect except for a problem with the windows!
    • Leisure trip
    • Group
    • Twin Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    The windows were in poor condition and the wind at night generated an annoying noise.

    Excellent breakfast and nice roof bar.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    6.0
    Good for the money, if you will only sleepover
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Balcony
    • Stayed 4 nights

    The studio had a very moldy smell from time to time (we guess filter of one of the air conditioners), bathroom would smell awful 80% of the time, the water wasn´t going down the drain sometimes and it would overflow from the shower. Neither bedroom nor toilet doors could close properly and we had to use chairs to keep them closed. Narrow, weird corridors with columns sticking out - felt unsafe about their escape routes in case of emergency.

    Our studio had 2 balconies, which was very nice. Both rooms had separate air conditioning. The cleaning lady was tiding up beds and towels every day, which was very nice. The staff was really nice and friendly. Nice view from the pools at the top

    Stayed in October 2023

  • Reviewed: September 27, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room with Balcony (3 Adults)
    • Stayed 2 nights

    maybe a suggestion: have some hand soap by the basin so that one does not have to go into the shower everytime one wants to wash ones hands. Maybe some hooks for the towels - end up wetting the floor getting out of the shower to get the towels. Other then that it was good.

    Stayed in September 2023

  • Reviewed: July 31, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room with Balcony
    • Stayed 5 nights

    Nice pool. The location was good near the beach!

    Stayed in July 2023

Showing 1 - 25

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