If anything the bed could have been slightly more comfortable but it was ok

Breakfast was very good and the staff were very welcoming

Stayed in April 2024

No sun beds

It was ok

Stayed in April 2024

shower was a bit dated and old and leaky

Stayed in April 2024

Value for money, great position, friendly staff/ atmosphere, bike room

Stayed in April 2024

Softer beds and pillows would have been appreciated

Wonderful location and generous breakfast

Stayed in April 2024

No access to sun terrace with sun loungers. Th ere was a folding chair with cusion provided that I used on the beach but it was a bit of a nuisance having to carry it in and out daily and trying to get all the sand off it before going inside. Also couldn’t leave it if I needed to pop to shop or cafe for something to eat.

Spotless, quiet, amazing location right on the beach on the pine walk. Staff were fantastic and rooms were lovely. I loved the old style charm and I felt myself feeing like I was at home. As a solo female traveller I relaxed immediately and never felt unsafe in any way. Good buffet breakfast ate on the terrace looking at the ocean. What more could you ask for

Stayed in April 2024

Water wasn’t very hot for my shower but may have been time of day? Bathroom a little tired but immaculately clean.

Location is perfect. Great breakfast, big room. Kettle and tea and coffee facilities. Fridge in the room.

Stayed in October 2023

Lack of sun beds in the hotel's private area on the beach (due to the apparent ongoing issue in getting a license). The alternative of lugging reclining chairs down from our room was not very satisfactory. Also parking of mobility scooters in the lobby area did rather give the feel of an old people's home.

Fantastic location. View from our room/balcony was exceptional. Great place for an early evening glass of wine. Breakfast at the tables outside on the pine walk was a really pleasure. Staff were all great. Secure bike room with plentiful space.

Stayed in October 2023

Excellent location, comfortable hotel, friendly staff

Stayed in October 2023

The mattress on my single bed needs replacing, thin and uncomfortable it created problems for my back. It wouldn't hurt to change the pillows, bedlinen and covers too as they have clearly done their time. Nasty smell of sewers in bathroom. Unfortunately my room had no view from the window other than a wall. Little natural daylight.

Very good location right opposite the beach. Extremely clean hotel. Despite being old fashioned the decor was very harmonious. The breakfast area, sitting either on the pavement or the terrace was really pretty with the decoration and greenery. Staff was pleasant.

Stayed in October 2023

Bedrooms very dated, beds not that comfortable !

Breakfast was excellent ! Hotel location fabulous !

Stayed in October 2023

The room was OK but beds weren’t particularly comfortable. The bathroom was small and lacked storage. The outside area was disappointing and was noisy late at night and early morning.

We loved the location and the front terrace cafe area.

Stayed in September 2023

The bedroom felt very dated, old bedding and curtains. Room 111 Noise could be heard from other rooms and in the hallway. No shampoo or conditioner The toilet roll holder was dirty

The location is superb, steps away from the beach, and in the middle of the bay. There was plenty of choice at breakfast sausages, eggs, and bacon, cold meats and cheeses, pastries, and cereals. It was lovely to eat breakfast on the terrace overlooking the sea. The staff were very friendly and informative.

Stayed in September 2023

Room needs upgrading, air con noisy, and bed a bit too firm! The hotel is shared with Hotel Cappuccino which was confusing. We were hugely disappointed due to no sunbeds by the sea (which are shown in the pictures) we found it impossible to relax on the front terrace/beach of the hotel due to uncomfortable portable sunbeds. These were in the bedroom, a nice touch, but inconvenient to carry to/from the beach and no brollies for shade! Also at check out my husband was almost told off by the receptionist because we were slightly late. The hotel is lovely but seems to have become complacent!

Very nicely located hotel on the pine walk, beautiful terrace and good breakfast. Friendly ladies who cleaned the bedrooms and at breakfast too.

Stayed in September 2023

lack of sunbeds and shades

Stayed in September 2023

The one negative is how hard the beds are. It felt like we were sleeping on rocks. The other negative is that the hotel is not completely wheelchair friendly/ADA accessible. Tip: go through the restaurant to save on a couple of stairs that lead from lobby to the elevator.

The location cannot be beat. In the heart of Pollensa Bay. Close to the Pine Walk & to the Port. Shops & restaurants all nearby. Balcony was a lovely spot to relax & watch the sunset. Bathroom had everything one needs, and the in room fridge came in handy as it meant we could save money by bringing some groceries back to the room. The staff works hard to ensure you enjoy your stay. From the desk to the breakfast ladies to the cleaners, all were on top of their jobs & extremely helpful. If you need a taxi to visit other areas, the hotel is happy to arrange.

Stayed in August 2023

Nothing good hotel

Breakfast plenty of choice, location good room tidy good house keeping

Stayed in September 2023

Beds were a little hard for my me to sleep on.

Location was superb. Breakfast was really good.

Stayed in September 2023

The leisure area at the beach was disappointing as it was closed /unfurnished which made it tiresome having to carry chairs to the beach every day

Location and food were excellent

Stayed in August 2023

WiFi signal faded in and out.

Good choices for breakfast but craved raw tomato slices and avocado. Lovely firm bed and the long pillows made for great sleeping. Very quiet air con in our room. Location was primo on the beach and promenade. Could feel the longevity and traditional vibe of the place. Nice retro feel with modern amenities.

Stayed in August 2023

Having to carry sun beds from bedrooms to sunbath or sit by the sea. Last year the sun beds and parasols were already out. No parasols this year.

Nice rooms

Stayed in August 2023

I would have prefered front view..

Very charming

Stayed in August 2023

The room I had was at the back and there was a bit of street noise if I slept with the balcony doors open. But if I closed them and use the air con, everything was fine. The bathroom could be up scaled to look more modern. Having said that, everything worked really well in it so I have no complaints about it. Finally, the breakfast could have home made marmalades and fruit salad instead of single packed ones and tinned salad. And I’d suggest adding granola to the choice of cereals in glass jars instead of plastic ones, and dried fruits. Other than these minor additions for improvement, everything was great and I will return and recommend it. Thank you, Sis Pins.

I loved the location, the chairs they provide for the beach, the breakfast in the outdoor area, the size of the room I stayed in and having a balcony. The staff were very helpful at all times. I will come back.

Stayed in August 2023

Not much soundproofing and aircon could have been a little more efficient.

Great location for both beach and restaurants. Accommodating friendly staff.

Stayed in August 2023