Hernan Cortes, 41, 07590 Cala Ratjada, Spain
Based on 11 hotel reviews
6.9Cleanliness
7.4
Comfort
7.3
Location
8.0
Facilities
6.6
Staff
8.7
Value for money
7.2
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Showing 1 - 11
Reviewed: July 28, 2023
Mhairi-clair
United KingdomAir conditioning wasn't strong enough at all for the climate which ruined it a little otherwise the hotel would.be perfect and I would highly recommend Also there were no double beds , only single beds pushed together with no attachment which made sleeping very uncomfortable for a couple.
Staff were very helpful and friendly. Food was excellent. Rooms were spacious. Swimming pool was lovely with a good atmosphere. Location was very central for shops, bars and restaurants and right in the middle of 2 beaches and the beautiful marina .
Stayed in July 2023
Reviewed: July 17, 2022
Ziw
NorwayThe pictures on the site looks better than in real life. There is no spa or gym, very bad. that’s was why I booked the hotel. Maybe they should remove the pictures of the gym and spa from the site.
We really liked the staff at the hotel. They were very kind and friendly. That made our stay much better. Specially Miguel from the reception. Alberto, Vanessa, Juanma, MA Angeles, Jesus and the Arabian guy from the restaurant. and Daniel from Animation. They were so kind and service minded. We loved how they took care of us and fixed food for our baby. They were so polite all the time.
Stayed in July 2022
Reviewed: August 12, 2023
Karen
United KingdomNothing ! the the whole place was so nice and the people were all so lovely.
Breakfast lunch and dinner was all good for value as they were included in the all inclusive. Entertainment was so good, Dudu was an amazing entertainer and was soo lovely!!!
Stayed in July 2023
Reviewed: July 23, 2023
Nicholette
United KingdomThe accommodation looks Nothing like the picture here! difficult to tell if it’s just seriously out of date or of their other property?? although included in the price, breakfast was very basic with processed catering ingredients, very disappointed by the lack of fresh food and juice, even the eggs fruit and tomatoes were all very basic quality. There was NO air conditioning in any communal space including the restaurant and the tiny lift. The grass area outside has probably looked wonderful at some point but seriously neglected, scruffy looking and dry and prickly to walk on. the room was a good size but very much in need of renovation in the bathroom, even just adjusting the flush system to stop the constant drip would help. Air conditioning in our room not cool enough for the heatwave. There are no SPAR facilities but this is mentioned prior to booking. There is not a beach within 800m as advertised? there is a small area used for diving but the actual beaches are much further away The cleaners lost one of my daughters earrings and didn’t even apologise ! showed no concern. This was a shame because the cleaning was otherwise very good.
we had 2 big comfortable rooms, the lounge had a nice space for relaxing leading to A good sized outside patio there was plenty of cupboard and hanging space.
Stayed in July 2023
Reviewed: October 9, 2022
Maslin
United KingdomI was really happy , so have no complains
The rooms were spacious, and the balcon was also spacious,the television programmes were also from my country in my language.
Stayed in September 2022
Reviewed: September 2, 2022
Lee
United KingdomThere was no good hotel holiday atmosphere felt like the hotel was neglected, food was very basic and same food everyday. The reception area was boiling hot as there was no Aircondition switch on.
location was good
Stayed in August 2022
Reviewed: August 18, 2022
Lucy
United KingdomThe hotel it’s self was dirty, the pool was dirty and the room was not worth the amount paid. The view were a market and there were cracks in the ceilings, the water in the shower was feezinf cold and we had to make our own bed.
The location of the hotel was great! Close to restaurants and port
Stayed in August 2022
Reviewed: July 28, 2022
Anna
United KingdomLow standard for a 4 star hotel, need a renowation,!
Swimming pool
Stayed in July 2022
Reviewed: September 27, 2023
Shwetha
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: June 28, 2023
Ramazan
GermanyThere are no comments available for this review
Stayed in June 2023
Reviewed: August 1, 2022
Ariadna
ArgentinaThere are no comments available for this review
Stayed in July 2022
Showing 1 - 11
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