My room was on the street side and there was big construction going on and they started at 6:00 so there was lots of noice.

Clean and nice room. Very nice gym for a hotel and sauna. Garage was perfect for my big car.

Stayed in March 2024

It seems that the hotel could use a bit of a touch-up or renovation. I also noticed that the breakfast buffet is very modest and decided to have breakfasts elsewhere.

The bed was amazing, very comfortable. The staff was kind and welcoming.

Stayed in November 2023

The location - which is not as close to public transport

Everything but the location

Stayed in October 2023

The hotel itself is far from the centre of Madrid and it took about half an hour to get there (both by car and by public transit), so it might not be the best option if you want to do a lot of sightseeing and have the option to go back to your hotel during the day. There are also not too many shops around as it is mostly an industrial area (tip: the Mercadona a few minutes walk from the hotel has fresh and prepared food, as well as a microwave). There is some uphill/downhill on the way to the train so that might not be accessible for some people.

The room and bed was very comfortable and both the room and the bathroom were very clean. The AC worked well. The front desk and housekeeping staff were very helpful and friendly throughout the stay (for example, I mentioned to the front desk staff there was no bar soap in my room, and the housekeeping staff delivered it within 15 minutes and then checked to see if I was missing anything else). The breakfast was decent. It does not take too long to walk to the train station nearby. The restaurant and meeting space looked nice although I did not visit either.

Stayed in October 2023

The room was relatively small for the sum paid per night. Little or no amenities except for a cafeteria and a restaurant. Property is also far off from old City centre, although it is near to IE Tower where I was attending a conference during my stay there.

The sheets are clean and they get changed daily. The chambermaids did a great job sanitising the room daily. The front desk officers were very pleasant and helpful.

Stayed in October 2023

Room was very small.

Stayed in October 2023

I liked everything. It met my expectations

It is a good 4 star hotel. Very comfortable beds.

Stayed in September 2023

The hotel doesn't have restaurants other than one cafeteria where the choice of food is very limited. People are converting vegetarians, and veg food options were not there other than Margherita pizza and french fries.

Staff was always very welcoming and eager to help.

Stayed in September 2023

only one window which couldn't be opened enough which would be fine in morning when it's not so hot outside

the comfort, payment possible also at place

Stayed in August 2023

Little outdated.

great location in the outskirts of town with plenty of free parking spots (highly recommend renting a car in Madrid. Hotel is old but well maintained, affordable with comfy and clean rooms. Breakfast is simple but decent. Last day of my stay there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token of appreciation of my patience.

Stayed in July 2023

restaurant offers very good menu; good public transport nearby; close to grocery shops;

Stayed in April 2023

That was no the hotel right location for the pourpose of my visit to Madrid. I needed a hotel closer to the city center .

Room was nice and comffortable .The hotel provides shuttle transportation several times to the nearest metro station about ten minutes away fron the hotel .

Stayed in March 2023

Restaurant menu for a dinner was very good.

Stayed in February 2023

a bit far from the centre of the city but train and metro nearby

very clean and helpful and friendly staff

Stayed in February 2023

All OK. Late checkout until 2 pm without cost.

Stayed in January 2023

There was no coffee machine or water boiler in the room. They gave the hot water for tea but I could. Not have coffee in my room which was a con for me

Staff was friendly and helpful.Hotel was good for business purpose.

Stayed in June 2022

Location is not the best one to visit the city. There is a bus stop close to hotel. Consider a taxi to come back at night from downtown. Bath tub took a lot of time to fill.

Small clean room with all basic comforts. Air conditioning, fridge and safe available in the room as well. Reception staff was kind and it was possible to temporary leave luggage on the last day.

Stayed in May 2022

location/ breakfast buffet

staff

Stayed in March 2022

Too small room

Modern hotel a good facilities.

Stayed in December 2021

None

The staff is so helpful and credited the room for my transport back to airport - thank you so much!

Stayed in October 2021

I thought there could of been some complementary water included in room . also coffee and tea available to make.

clean friendly and comfortable. the food was great

Stayed in October 2021

Some "confusion" with the type of bed...and Room. But after complaining everything was perfect

Big bed. Nice views.

Stayed in July 2021

Got a tiny room, was so so. Not bad but super tiny vs. pictures shown here. Neighborhood not that great to walk with zero restaurants around and not very well connected with Madrid.

Great staff at the restaurant. Food so so and could be pricey for size and quality.

Stayed in April 2024

Nearest metro station for line 10 (Fuencarral), is located in a 10-15 min walk from the hotel.

Free Taxi to Plaza Castilla, from where you can take metro line 10 into to city center. Good breakfast and nice room. Free parking on the street near the hotel.

Stayed in April 2024