San Ignacio, 11, 31002 Pamplona, Spain
#13 of 32 hotels in Pamplona
Guests' ChoiceBased on 322 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.6
Facilities
8.5
Staff
9.3
Value for money
8.3
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
Paul
United KingdomExcellent 3 star hotel, very professional and helpful staff. Restaurant on site with good choice of menu in the evening and an breakfast served the following morning.My room was very.comfortable and had everything I needed.
Stayed in June 2024
Reviewed: June 1, 2024
Eilis
IrelandNothing
Food, clean location, excellent
Stayed in May 2024
Reviewed: May 28, 2024
Martina
United Kingdomall was great.
Excellent hotel. I guess it was off season so I got excellent value for money. It's up to the high standard advertised. The bar/restaurant on the ground floor is very nice, and I didn't hear any noise from there in my 1st floor room, or any smells. Staff at the reception was so friendly and welcoming. It's not in the old town streets but very close to walk there (so no noise from bars etc).
Stayed in May 2024
Reviewed: May 27, 2024
Shawn
United KingdomLighting in the bathroom could also do with an update in the bathroom
Very clean great location restaurant in the hotel was excellent.
Stayed in May 2024
Reviewed: May 26, 2024
Travels
United States of AmericaTurning the key every time we left. We did come back back and forth often and they at times were busy with customers.
Spacious, comfortable, location, centric and accessible. Walking distances to bus stop, and all attractions. Bar and cafeteria afforable,
Stayed in May 2024
Reviewed: May 24, 2024
Ruth
United States of AmericaNothinh
Location, amenities, spacious, comfortability, staff, bar.
Stayed in May 2024
Reviewed: May 21, 2024
Beth
United States of AmericaNothing
Large, clamping room with freestanding tub....heavenly!
Stayed in May 2024
Reviewed: May 13, 2024
David
JamaicaBathroom was very small.
Friendly helpful staff. Excellent location, within east walking distance to the central plaza and bar district.
Stayed in May 2024
Reviewed: May 13, 2024
Theodore
AustraliaNone
Restaurant and bar beneath
Stayed in May 2024
Reviewed: May 9, 2024
Susanafmck
AustraliaThe bathroom was very, very tight. The shower screen (opens out) does not seem adequate given the size of the bathroom. Managing entry and exit out of the shower was a little tricky.
The location of this hotel is excellent. The staff at reception were very professional. The bed was comfortable and the room was clean. The storage space was more than adequate and the toiletries ample. The café bar and the restaurant attached to the hotel are very good, especially the café bar.
Stayed in May 2024
Reviewed: May 3, 2024
Christine
CanadaThe staff were amazing. Isabella and Pablo were so helpful. Room was clean and comfortable and location and price also great.
Stayed in May 2024
Reviewed: April 16, 2024
Kim
United States of AmericaEverything was top notch
Close to the Camino
Stayed in April 2024
Reviewed: April 6, 2024
Richie
United KingdomGood location,nice room,good breakfast and staff were friendly enough too.
Stayed in April 2024
Reviewed: March 31, 2024
Susan
FranceIt was all good.
Location and staff with a nice café.
Stayed in March 2024
Reviewed: March 30, 2024
Gillian
United KingdomNothing.
I liked everything about this hotel. From the moment I walked in to the moment I left I was made to feel very welcome. Everything was clean. All of the staff were friendly and helpful, particularly the gentleman on reception, whose name I forgot to ask; apologies. I arrived needing some TLC after a long hard day’s walking in the rain and I was given it in abundance. They provide room service which was much appreciated. I particularly recommend the buffet breakfast, a fantastic selection of food; very good quality. I certainly would not hesitate to recommend this property.
Stayed in March 2024
Reviewed: January 2, 2024
Robert
United KingdomGood location. Friendly staff. Would like to have somewhere inside that you could sit with our dog as pet friendly hotel especially in December.
Stayed in December 2023
Reviewed: October 20, 2023
Stroud
United States of AmericaNothing to not like
The staff was wonderful
Stayed in September 2023
Reviewed: October 3, 2023
Michael
United States of AmericaReally nothing. I loved this place. It really spoiled me. I have another week of vacation and I don't think anybody's going to top this experience.
The shower! I'm always of afraid of slipping and falling in the shower. This shower was great! The floor was neither slippery nor rough. I felt secure. There was also a long rail I could hold onto. My room was small, but big enough for one person. The view was nonexistent. I think it was an airshaft painted bright white. I just kept the curtains closed. The room was still light enough. (Pamplona is a sunny place in September.) The bed was excellent and a good extra blanket was handy if I got cold at night. The staff gets an A plus, especially Pablo at the desk. He was very attentive and anticipated my needs. Buffet breakfast offered a huge variety and they made me scrambled eggs without salt (as per my doctor's orders). The location was an easy less-than-5-minutes walk to the Plaza del Castillo, where there a lot of good restaurants and bars.
Stayed in October 2023
Reviewed: October 1, 2023
Georgina
New ZealandExpensive although discounted slightly underground parking Difficult to find drop off point on arrival for suitcases before going on to parking areas
Very spacious room, great location. Extremely good coffee/ food cafe, bar attached to hotel.Very busy but efficient staff working hard.
Stayed in September 2023
Reviewed: September 28, 2023
Cynthia
United States of AmericaGood was so good. Staff helpful and friendly. Clean.
Stayed in September 2023
Reviewed: September 24, 2023
Aldo
CuraçaoParking closer
Location is perfect The tapas bar at the hotel is very good
Stayed in September 2023
Reviewed: September 20, 2023
Stephen
United States of AmericaStaff in cafe not real friendly.
Great location. Friendly front desk
Stayed in September 2023
Reviewed: September 17, 2023
Josiah
United States of AmericaNA
Great location, friendly helpful staff, nice rooms, fast wifi.
Stayed in September 2023
Reviewed: September 10, 2023
Ian
United KingdomNoisy aircon and people in the room upstairs
Comfortable room - not a problem it was a little on the small side. Very convenient location in centre of town. Staff very friendly and enjoyed our breakfasts. Thanks for a lovely stay.
Stayed in September 2023
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