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  5. Reviews of Zafiro Palace Alcudia

Reviews of Zafiro Palace Alcudia This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Camí Real al Moll, 2, 07400 Port d'Alcudia, Spain

#48 of 154 hotels in Port d'Alcudia

Guests' Choice

Review Score

Based on 97 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    7.7

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 27, 2024

    9.0
    Excellent all round.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 9 nights
    • Submitted from a mobile device

    Nil

    Excellent stay at Zafiro Alcúdia travelling as a family, 2 adults, 1 toddler and 1 young baby. One bedroom deluxe suite catered perfectly for our needs, spacious, with small kitchen area (microwave, sink and hob). Excellent facilities for children, playground, bouncy castle, kids club (under 4s need to be accompanied by an adult) and kids pool with several slides, manned by life guards. Staff are exceptional - good level of English, extremely friendly and accommodating especially those in kids club and market restaurant (the buffet). Would definitely return, just when the weather is a bit more consistent! Kids pool g Heated .

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite (2 Adults + 2 Children)
    • Stayed 3 nights
    • Submitted from a mobile device

    Food at resort was excellent!

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    Fabulous stay, great location, good food, perfect family hotel.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    The main pool was too cold!

    Great location, evenly spaced out & lots for children to do!

    Stayed in April 2024

  • Reviewed: April 1, 2024

    10
    Amazing
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Very clean , food was amazing, close to beach , gym and spar very good

    Stayed in March 2024

  • Reviewed: October 13, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite with Pool View (2 Adults + 1 Child)
    • Stayed 5 nights
    • Submitted from a mobile device

    Loved everyday ! Staff were amazing constantly reassuring we were happy, and also ensuring we got our halal food which was amazing !! Hotel was very clean and the room was spotless. Thankyou so much

    Stayed in October 2023

  • Reviewed: October 10, 2023

    10
    Amazing hotel, will definitely be returning next year!
    • Leisure trip
    • Family with young children
    • Junior Suite (2 Adults + 1 Child)
    • Stayed 7 nights
    • Submitted from a mobile device

    Cot bed mattress was too soft for our baby. Air con was a little tempormental, could do with updating

    Fabulous pools for the kids & adults. Stunning hotel and great location! Friendly staff

    Stayed in October 2023

  • Reviewed: September 30, 2023

    7.0
    Great island, good food and space for training, too loud and quiet spaces tough to find. Only 5* in port d Alcudia
    • Leisure trip
    • Solo traveler
    • Junior Suite with Pool View Single Use
    • Stayed 11 nights
    • Submitted from a mobile device

    The amount of kids and no space to get away from them. The music being on until midnight which wasn’t stated. The people were varied in being helpful - some were outstanding and some were disinterested.

    Clean and high spec Options of restaurants

    Stayed in September 2023

  • Reviewed: September 26, 2023

    10
    Lovely stay, beautiful hotel staff lovely.
    • Leisure trip
    • Couple
    • Junior Suite with Pool View
    • Stayed 5 nights
    • Submitted from a mobile device

    Too much entertainment at night based on children.

    The food, the pool area’s are great especially the adult only. The rooms are perfect. Just a lovely hotel to chill and relax.

    Stayed in September 2023

  • Reviewed: September 25, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite with Terrace (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted from a mobile device

    Every single thing was perfect

    Stayed in September 2023

  • Reviewed: August 29, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Suite (2 Adults + 1 Child)
    • Stayed 6 nights

    no beach. no their fault but they should make a plan to have that possibility for their guests with a shuttle and a reserved location

    food, swimming pools, room, kid activities

    Stayed in July 2023

  • Reviewed: August 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Junior Suite (2 Adults + 1 Child)
    • Stayed 7 nights
    • Submitted from a mobile device

    Buffet food, room layout

    Pools, cleanliness, staff

    Stayed in August 2023

  • Reviewed: August 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Junior Suite with Pool View
    • Stayed 7 nights
    • Submitted from a mobile device

    Impossible to find a seat by the pool because all are reserved with towels before 9am. The room-service menu was not quite good.

    The rooms are large and well equipped. The kids club had friendly staff and various activities. The pool area is great.

    Stayed in August 2023

  • Reviewed: June 11, 2023

    9.0
    Great family holiday
    • Leisure trip
    • Family with young children
    • Junior Suite (2 Adults + 2 Children)
    • Stayed 7 nights

    Would have been helpful to have a quieter area for adults only for breakfast

    Excellent hotel for the grandchildren aged 2 and 4

    Stayed in June 2023

  • Reviewed: May 15, 2023

    10
    it was perfect
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    nothing

    just a very nice place to stay

    Stayed in May 2023

  • Reviewed: May 15, 2023

    8.0
    Amazing family-friendly stay, beautiful hotel, fantastic service despite the cold pools
    • Leisure trip
    • Family with young children
    • Junior Suite (2 Adults + 1 Child)
    • Stayed 5 nights

    Pools were all far too cold, especially too cold for infants. Even the one supposedly-"heated" pool was also very cold and not really heated. Towels not available near the pool - you need to bring them from your room or otherwise go all the way to reception to get some. Labels at buffet breakfast were often inaccurate/missing. Nespresso capsules chargeable in the room. No USB ports in the room.

    Room sizes were large with double wash basins, bath and separate shower, staff were incredibly friendly and accommodating, service was great, breakfast was varied and delicious/high quality. Beautiful, clean, modern hotel, walking distance to lots of shops/cafes/restaurants/beach/etc. Lovely hotel overall.

    Stayed in May 2023

  • Reviewed: December 28, 2022

    10
    Great stay for kids! Adults won’t be disappointed!
    • Leisure trip
    • Family with young children
    • Junior Suite with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    - nothing particular but I would expect a pool with heating as a possibility

    - great for kids - fantastic spacious room, clean and well designed

    Stayed in October 2022

  • Reviewed: November 9, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Junior Suite (2 Adults + 1 Child)
    • Stayed 12 nights
    • Submitted from a mobile device

    nothing

    the friendly, helpful staff.

    Stayed in September 2022

  • Reviewed: November 2, 2022

    9.0
    relaxing experience in kids-friendly environment
    • Leisure trip
    • Family with young children
    • Junior Suite with Direct Pool Access (2 Adults + 2 Children)
    • Stayed 6 nights
    • Submitted from a mobile device

    very courteous staff, great pools, very clean, kids-friendly

    Stayed in October 2022

  • Reviewed: November 2, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Excellent staff, always very friendly and helpful. Very clean and well maintained. Good entertainment program not just for kids. Buffet plentiful and of good quality

    Stayed in October 2022

  • Reviewed: September 18, 2022

    9.0
    A child’s dream holiday
    • Leisure trip
    • Family with young children
    • Junior Suite (1 Adult)
    • Stayed 7 nights
    • Submitted from a mobile device

    It was very busy though staff did well to cope

    This is a superb child oriented hotel with good rooms and good food and facilities

    Stayed in September 2022

  • Reviewed: September 13, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Suite (2 Adults + 1 Child)
    • Stayed 7 nights
    • Submitted from a mobile device

    Stairs from reception to bar a bit unsafe as stair rail doesn't run the full length of stairs. Maybe use plastic glasses at outdoor entertainment in evenings.

    Great location Great range of pools and slides. Very child friendly Perfect suites and rooms

    Stayed in August 2022

  • Reviewed: August 14, 2022

    10
    Superb holiday very relaxing
    • Leisure trip
    • Couple
    • Junior Suite with Terrace - Penthouse
    • Stayed 9 nights
    • Submitted from a mobile device

    Nothing

    Spotlessly clean, world class staff

    Stayed in August 2022

  • Reviewed: August 12, 2022

    9.0
    Very comfortable and enjoyable stay. There are other activities too that the hotel can arrange. We went in 3 of them sin
    • Leisure trip
    • Family with young children
    • Junior Suite (2 Adults + 1 Child)
    • Stayed 12 nights
    • Submitted from a mobile device

    The hotel has 5 restaurants. We tried 2 of them for dinner but they were not good in taste and authenticity.

    There are many pools to choose from. Perfect for a family. The beach is nearby. There are many restaurants, supermarkets and pharmacies in the vicinity. The breakfast is amazing with a wide variety of choices ( for vegetarians too).

    Stayed in August 2022

  • Reviewed: July 19, 2022

    7.0
    If you have a young family and you want all inclusive in a modern hotel then you will enjoy this hotel. if you want 5sta
    • Leisure trip
    • Family with young children
    • Junior Suite (2 Adults + 2 Children)
    • Stayed 6 nights
    • Submitted from a mobile device

    It was extremely busy and felt very cramped. Sunbeds were very close to each other which made you feel like sardines in a tin. We didn’t go all inclusive as we like to eat out. The drinks felt cheap.. for example I don’t mind paying 6 euro for a milkshake however a glass of chocolate milk or strawberry milk isn’t quite the same as a milkshake. Ice cream was from a cheap machine and was like custard and only 3 choice of ice lollies….. ? also being a 5 star I expected pool service which they didn’t have. I had to go to 3 different bars to get three different drinks, ice coffee from one, slushie from another and smoothie from the 3rd??? The football pitch which my 11 year old son was mostly looking forward to, had no shade at all for the whole day. this meant it was too hot for my son to play in the day and so only got to play at 9 at night for 30 mins…. not a great design feature. I would say the entertainment is mainly for children upto to 10 years max. teens would struggle to be entertained at this hotel. We only had lunch 3 times in the hotel at the veranda restaurant which was nice. We did try to book dinner in one of the ‘a la carte’ restaurant a couple of nights but all were full on both occasions so I can’t comment on the food at these.

    Great location. My children loved the bouncing pillow in the pool.

    Stayed in July 2022

Showing 1 - 25

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