Avenida Reina Sofia, 8, 06800 Mérida, Spain
#15 of 17 hotels in Mérida
Guests' ChoiceBased on 238 hotel reviews
7.3Cleanliness
8.0
Comfort
7.4
Location
8.3
Facilities
7.1
Staff
8.5
Value for money
7.7
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 14, 2024
Mario
Spainsoundproofing very poor. could hear people and water sounds a lot. even when quiet could hear people talking.
friendliness of staff.
Stayed in April 2024
Reviewed: March 19, 2024
Tracy
United KingdomBeds are like rocks !
Convenient stopover to Algarve ! Great town !
Stayed in March 2024
Reviewed: March 18, 2024
James
United KingdomThin internal walls meant noise from other guests
Breakfast and balcony
Stayed in March 2024
Reviewed: February 26, 2024
Gordon
CanadaNo fridge in the room.
Very close to major attractions- within walking distance. Easy to find on main route into the city.
Stayed in February 2024
Reviewed: February 24, 2024
Kate
PortugalNothing untoward, all was good.
The hotel was easy to find and in a good location with easy walking access to the historic city. The reception staff were pleasant and helpful. The room was spacious, well equipped and clean. The breakfast buffet had a good choice and the food was good. Overall a good experience.
Stayed in February 2024
Reviewed: December 13, 2023
Peter
United KingdomNothing the stay met our expectations
Good location only 10 minute walk to the city centre
Stayed in November 2023
Reviewed: November 14, 2023
Andrew
United KingdomNo facilities, evening meal, There’s a garage next door you can get a coffee.. etc, my room was small , but I’d been spoilt by my previous night in a different hotel..
It’s convenient, near a lot of the Merida Roman things …Staff great . It’s adequate, business hotel really ..Good breakfast ..Free parking
Stayed in November 2023
Reviewed: September 28, 2023
Trevor
GermanySwimming pool out of service.
Good location roughly half way between bus station and railway station.
Stayed in September 2023
Reviewed: September 13, 2023
Michael
United States of AmericaEverything I needed
Stayed in September 2023
Reviewed: September 12, 2023
Christine
United KingdomMy bed was not the most comfortable
Breakfast good staff helpful convenient to get to city centre without having to use car
Stayed in September 2023
Reviewed: September 11, 2023
Gustavo
PortugalThe swimming pool was not open (due to season) but no information was provided in advance. I was hoping to have that information in advance to the booking...
Very well decorated! The lobby is very comfortable :)
Stayed in September 2023
Reviewed: August 9, 2023
Marianogales90
SpainThe shower was a little bit old and the water either too powerful or not enough water. You couldnt put something in between. The pool was dirty and it looked like wasnt clean for days, lots of insects, leaves and others.
10 minutes walk to town. Room was small but ok, comfortable bed. Breakfast was ok, they have celiac area which is nice point. Waitress/Cook helpful and friendly.
Stayed in August 2023
Reviewed: August 2, 2023
Carquet
SpainBreakfast was never ready on time or ever (never seen the bacon and eggs ready !)
I liked the location as it was not far from the center and all the attractions of the city. The reception staff was extremelly nice, professional and accomodating at all time. The swimming pool area was neat and clean and nice.
Stayed in July 2023
Reviewed: July 30, 2023
Lyn
AustraliaThe property is starting to show its age. Linen on the bed was clean but had stains and the towels had seen their day - need new ones!
The property is walking distance to the main attractions. It was hot when we were there so it was great to come back in the afternoon for a swim in the pool. The reception staff were very helpful and friendly.
Stayed in July 2023
Reviewed: July 15, 2023
Maria
CanadaThe hotel was very clean. The beds were a bit hard and we could have used more pillows. The pool was was clean and the water perfect!Good breakfast and helpful staff.
Stayed in July 2023
Reviewed: July 15, 2023
Kim
DenmarkThe pool was excellent. The location just across the excavation and 7 min walk to the Roman theatre.
Stayed in July 2023
Reviewed: July 14, 2023
Martyn
United KingdomNothing really
Kind friendly staff, nice clean room, excellent swimming pool. Good breakfast Easy to find.
Stayed in July 2023
Reviewed: July 8, 2023
Marcel
ThailandVery small room. No restaurant for dinner. Nothing around.
Good value for money with excellent free parking.
Stayed in July 2023
Reviewed: June 26, 2023
Joao
PortugalThe room was a bit small but ok, one just needs a bed to lay on anyway.
Well, I like the fact that I had a place to lay my head and sleep.
Stayed in May 2023
Reviewed: May 24, 2023
Richard
United Kingdompool not open.
great location. surround by Roman ruins!
Stayed in May 2023
Reviewed: May 18, 2023
Julia
United KingdomI mainly booked this hotel as it has an outdoor swimming pool and sun terrace. However I forgot to check if it would be open (mid May) Unfortunately it's not due to open until June. Location was a little challenging, on main road, a bit of a trek from the train station
Breakfast was good. Room was comfortable. I would stay again if the swimming pool was available!
Stayed in May 2023
Reviewed: May 7, 2023
Roger
United Kingdomvery clean, pleasant staff, good location for Roman sites, good parking on-site
Stayed in May 2023
Reviewed: May 2, 2023
Caroline
SpainA little bit run down but the price reflects this.
Location, close to the town center, easy to get to and easy parking. Room clean and tidy, they even provided soap, shower gel, razors and toothbrush packs.
Stayed in May 2023
Reviewed: April 30, 2023
Gerard
United KingdomThe room was a little smaller than I’d have liked, it was 33 dg on my arrival swimming pool was closed till June, one reason I chose the hotel because of the pool disappointed
The hotel was extremely clean and close to amenities supermarket, bars and restaurants.
Stayed in April 2023
Maastricht, Netherlands
Pavia, Italy
London, Canada
Vasad, Hungary
Yokohama, Japan
Skiathos, Greece
Mandelieu-La Napoule, France
Urayasu, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content