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Reviews of Original Sokos Hotel Lappee This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Brahenkatu 1, 53100 Lappeenranta, Finland

#20 of 37 hotels in Lappeenranta

Guests' Choice

Review Score

Based on 72 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.3

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 28, 2024

    8.0
    Nice and clean hotel with very friendly people
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly personal!

    Stayed in February 2024

  • Reviewed: January 12, 2024

    8.0
    Change rooms to the new side to have access to WiFi. Old rooms have issues and are outdated
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The old rooms

    The new rooms!

    Stayed in November 2023

  • Reviewed: October 12, 2023

    9.0
    Very comfortable and we enjoyed the time we spent at the Sokos Hotel
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Nothing really the Hotel and our stay were to our expectation.

    Room was comfortable and the staff were great too

    Stayed in September 2023

  • Reviewed: September 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no tidy up during our stay.

    Location.

    Stayed in August 2023

  • Reviewed: July 5, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    First room I got was very poor. Was not price per value. The second was much better.

    Location and the second room I had

    Stayed in June 2023

  • Reviewed: February 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    In this price range you would expect some freebies like water or toothbrush. Room was small.

    Perfect position, clean, good breakfast

    Stayed in February 2023

  • Reviewed: September 5, 2022

    9.0
    Excellent stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights

    Prices are a bit higher

    Clean room with comfortable environment. Excellent breakfast and best location.

    Stayed in September 2022

  • Reviewed: August 22, 2022

    8.0
    great place to stay, highly recommended👍🏼
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    beds. upper fat mattress is too soft. can be removed by yourself.

    Location, Shopping

    Stayed in August 2022

  • Reviewed: August 7, 2022

    7.0
    Having learned from my experiences, I would come again to this convenient location.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Prior to arrival the room temperature was set to 15 degrees, which many people would love, but that was an unpleasant surprise for me, since I like the warmer temperatures. There is no heating in summer, and you can not switch the AC to warm the room up. I think next time I come I ask to the reception to switch the AC off. Since they were there to confirm my late arrival request, I'm sure they can handle this request with ease, too. Previously I have stayed with the major US hotel brand in Helsinki, and they have a multy-taste coffee capsule machine in the breakfast area. Here they have the regular kettle arrangement, and in turned out, that during my stay the coffee was of poor taste. Hence my impression of otherwise decent and manifold breakfast was sort of dented. Maybe this is the way the Finnish people love their coffee, and I'm just an outsider with my spoiled American ways. The parking is sort of crowded, you can find a space, but your car better be on the smaller side, because you have to maneuver between the supporting beams. I think this is usual for the Europeans, they have small cars and plastic railings on the doors to open them safely, unlike the US brands.

    The hotel is located at the center of a medium-sized shopping mall. There are several adjacent cafeterias and a bar, in case you do not like your breakfast coffee. There is a 2-level parking area for the car, which costs reasonable EUR 10 for 24h, so you can come in the evening, park, sleep, check out and go shopping till evening, and your parking is still valid. I've seen many local people check in at noon, apparently traveling to the airport. So my guess would be this is what Finnish people typically expect from the hotel. The room was very quiet (windows facing inner roofed area), no noise from the mall or outside. No bathrobes or slippers, but the toilet paper is superb and worth mentioning. Also they give you a kettle in the room, and there is a micro in the hall, so actually you can as for a plate and warm up your supper. Those large cacao bags near the kettle were pleasant, too. There is a Bitcoin ATM in the mall in the kids' store, and several chargers for the electric vehicles in the parking, some of them still idle when everything else was tightly packed.

    Stayed in August 2022

  • Reviewed: June 28, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Little costly, wifi range was not so good in the room

    Excellent location, friendly staff, good breakfast

    Stayed in June 2022

  • Reviewed: December 6, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are so simple and läno style at all...

    location good. nice sauna and pool.

    Stayed in October 2021

  • Reviewed: October 10, 2021

    9.0
    Wonderful
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Great buffet Breakfast

    Stayed in October 2021

  • Reviewed: September 13, 2021

    8.0
    Nice place, lovely staff
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice location, staff were great! Room clean and comfy

    Stayed in August 2021

  • Reviewed: September 12, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Quality and presentation of breakfast items was in some cases not optimal and obviously put in a hurry. No cups for eggs available, cooked egg was not really warm.

    Stayed in August 2021

  • Reviewed: August 2, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is not that fancy looking outside and rooms are bit old fashioned but still very clean and nice. No major complains.

    Clean and functional Sokos hotel. Everything was as expected.

    Stayed in July 2021

  • Reviewed: July 30, 2021

    7.0
    Good location
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was quite uncomfortable and the breakfast could have been better. Parking spaces in the garage are very narrow

    The location is good and the staff was very attentive.

    Stayed in July 2021

  • Reviewed: July 27, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Since the facility is huge and there are many rooms, most of them are distant from the reception, minutes away regardless the elevator. Breakfast is good but the buffet is not well organized so people and staff get in the way all the time. The staff is really nice and helpful but always busy so there’s a good chance you have to wait 2-10’ to talk to them during peak hours

    Very good location. Clean and comfortable. Convenient Sauna with small pool and gym. Good breakfast.

    Stayed in July 2021

  • Reviewed: July 15, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    The only problem was with WIFI - it wasn't working anywhere except for reception area. Of course, it was extremely inconvenient to stay for 2 days without WIFI / Internet. BUT hotel gave us quite a big refund (we booked 2 rooms in a hotel), so a stay became very price-attractive.

    Nice rooms, great beds. Everything was fine. We asked for quite rooms and our request had been complied.

    Stayed in April 2021

  • Reviewed: October 19, 2023

    4.0
    Hotel with great location
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old room, all noise can hear at hallway and other rooms. Room was 181e but not worth.

    Breakfast, pool, sauna

    Stayed in October 2023

  • Reviewed: August 28, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Helpfull staff, new room, secure place to store bike.

    Stayed in August 2023

  • Reviewed: October 9, 2022

    10
    Exceptional
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great! I travel with two dogs and I was pleasantly surprised by the gift for them from the personnel.

    Stayed in September 2022

  • Reviewed: August 28, 2022

    6.0
    Disappointed
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I've booked a room with windows facing quite back yard. Recived a room facing in doors food court inside the shopping center.

    location

    Stayed in August 2022

  • Reviewed: July 24, 2022

    4.0
    If you are searching something of a better money/ quality correlation, then continue searching
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    extremely overpriced for this old, small and not renovated room facilities, additionally was charged a parking fee

    center location

    Stayed in July 2022

  • Reviewed: March 14, 2022

    5.0
    Convenient location, cleanliness needs attention.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Cleanliness is defintely a huge downfall of this hotel, especially when it is one of the best hotels in the area.

    Location of the hotel is very convenient.

    Stayed in March 2022

Showing 1 - 25

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