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Reviews of Malmaison Brighton 4 stars

Brighton Marina, Brighton & Hove, BN2 5WA, United Kingdom

#19 of 47 hotels in Brighton & Hove

Guests' Choice

Review score

Based on 4044 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    7.3

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 26 April 2024

    9.0
    Look forward to seeing you again !!
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Better lighting in the food area as there is works going on it was a bit dark. Also the area at breakfast where you get your toast, cereals etc was quite small so it got very busy at times.

    Breakfast as always is very good, staff very attentive. We had a room upgrade and were asked to offer a price for this which we did and it was accepted, so we had a really nice room with a terrace.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The room was rather tight for a 3 day stay for two and was lacking in storage space.

    We liked the vibe. The food and bar were okay and welcoming. The bed was comfortable and we enjoyed the stay.

    Stayed in March 2024

  • Reviewed: 24 April 2024

    9.0
    Will stay again
    • Leisure trip
    • Family with young children
    • Club Double Room
    • Stayed 1 night
    • Submitted via mobile

    Restricted bar opening times

    Such a comfortable bed! Fantastic sleep. Breakfast lovely

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The shower tray was poorly installed causing the bathroom to flood during shower use.

    Staff were very accommodating offering to refrigerate items for us due to the fridges in the room being removed. It was right on the marina which was perfect for our early morning fishing trip!

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Parking garage too small and difficult to manoeuvre

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Location convenient for racecourse and free parking
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Very bad signage - hotel advised to park in multi storey and cross boardwalk (uncovered so got soaked) but at end of boardwalk no directions. Map on wall only had unit numbers no names. Fortunately one man walking advised to go through behind restaurants. For future reference turn left by Pizza Express. Clearly big problem as when we left saw another customer wandering around and we were able to guide her too.

    Room was comfortable Decent shower Towels good free parking

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Comfortable short stay
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was smaller than I anticipated but was adequate for my purposes

    Very clean Polite staff good breakfast

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a little small (we upgraded to a club sea view room) Very little wardrobe space to hang clothes and was located on top of the coffee machine!

    Clean and modern in quiet location

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Enjoyed and Relaxed
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Everything

    All good.

    Stayed in March 2024

  • Reviewed: 14 April 2024

    8.0
    Loved the location and place but would have the air conditioning on all the time
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only that it was very warm

    Very nicely appointed

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Most enjoyable . Would certainly come back.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very welcoming and good atmosphere.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Nice hotel but very expensive
    • Leisure trip
    • Couple
    • Club Premium Sea View
    • Stayed 2 nights

    Very expensive due to marathon weekend

    free parking

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Nice but not as nice as I’d hoped. Rescued by the excellent breakfast.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No water in the room. Small room. Noisy toilet system. The room was cold and I couldn’t get the heater to work. Understaffed bar with long wait for service. Very poor choice of bar snacks - no crisps!

    The breakfast was excellent. The best eggs Benedict I’ve had for some time and very fast arrival from order.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Great views, staff and room :)
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Can’t think 🤔

    Bar / restaurant staff superb! Facilities good and view great. Bed nice and comfy and room clean :) thank you :) great stay

    Stayed in March 2024

  • Reviewed: 7 April 2024

    7.0
    Nice hotel, friendly staff. Rooms good but small but clean. Location not so good and really difficult to find.
    • Leisure trip
    • Couple
    • Club Sea View
    • Stayed 1 night
    • Submitted via mobile

    Location and the signposts to find the hotel and the entrance were awful!

    Clean and staff were really friendly and helpful

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Car parking was in an unsecured multistorey car park 5 minutes walk from the hotel.

    The View & staff were great. Staff were kind and friendly.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Club Sea View
    • Stayed 1 night

    room to dark

    sea view

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    Very nice stay but could of been better
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No plug on fridge and no bath Small room

    Very modern and clean great location

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Comfy stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows were too soft for me, toilet seat was a little wobbly.

    Hotel was clean and modern. Great shower and bathroom. Can't fault the location, exactly where described and easy to get to. Good transportation links and entertainment nearby.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    Recommended for short stays
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The pillows within the room were not comfortable enough which disrupted our sleep. It would have been a nice touch to have some drinking water in the room. A gym facility or arrangement with the David Lloyd would have been wonderful. Breakfast wasn't included in the price and we think £21pp was a bit expensive. The bar area was cold.

    The location, easy to park in the 24 hour multi storey and access the promenade and restaurants. Good public transport links. Very easy check in and check out. Friendly and welcoming staff. Excellent service in the bar and restaurant area. Delicious food. Overall lovely ambience. The fresh spa like aroma within the corridors was wonderful.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Club Sea View
    • Stayed 1 night
    • Submitted via mobile

    The check in was quite disappointing,considering you can’t check in until 3pm didn’t expect a delay of 1 1/2 hours,finally got into the room at 4.30,not really acceptable having to hang around waiting when paying £265 a night.

    Very comfortable bed and a great view

    Stayed in March 2024

  • Reviewed: 4 April 2024

    8.0
    Lovely weekend.... would not stay again.
    • Leisure trip
    • Couple
    • Club Deluxe Sea View
    • Stayed 3 nights

    Some of the staff seemed a little annoyed that you approched them let alone asked for something. Didn't need that! The evening bar staff a little curt, it was very loud at the bar and the guy was talking away from me so i couldn't hear what he was saying another bar guy snapped what he said. Being deaf in one ear doesn't help but didn't need that either. The pillows in the room look good until you use them and they turn to pancakes with no neck support.

    The room was lovely and the view over the marina was to die for. You needed a map to move around the bed. The breakfast was better than expected and the young man who ran the breakfast area was fantastic.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Club Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Price of food and small room

    Location and marina view.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Great location. Staff not welcoming
    • Leisure trip
    • Couple
    • Club Deluxe Sea View
    • Stayed 1 night
    • Submitted via mobile

    The staff were not welcoming at all. The receptionist barely spoke. He didn’t even speak when you walked past him. We asked for a coffee in the morning someone said I’ll be back in a minute and nothing.

    Location. Great sized room. Lovely and clean.

    Stayed in April 2024

Showing 1 – 25

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