Battle Road, Hastings, TN38 8EA, United Kingdom
#2 of 9 hotels in Hastings
Guests' ChoiceBased on 1266 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
8.8
Facilities
8.4
Staff
9.1
Value for money
8.0
Free WiFi
7.6
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End of dialog contentReviewed: 13 May 2024
Janet
United KingdomNothing
Beautiful and peaceful location
Stayed in May 2024
Reviewed: 12 May 2024
Jim
United KingdomFood service slow. If you have late breakfast, there is not a lot left
Fantastic location. Great facilities. Great staff
Stayed in May 2024
Reviewed: 10 May 2024
David
United KingdomFood was disappointing. Overseasoned in parts and breakfast essentially shut down about an hour earlier than advertised.
Great gym and pool
Stayed in February 2024
Reviewed: 9 May 2024
Howard
United KingdomThe water had failed which was no fault of the property, just made it a little inconvenient.
It was a lovely setting and the staff were great
Stayed in May 2024
Reviewed: 9 May 2024
Tina
NetherlandsOnly steps to entrance , so heavy suitcase.was . challenge. Ordered pancakes but they were raw. Seems a bit tired in some places, duvets were thin, beds very soft. Grounds are lovely.
Location, free parking, close to hotel entrance
Stayed in May 2024
Reviewed: 2 May 2024
Jade
United KingdomThat we had to pay extra for swimming facilities! Even though we paid over £200 for one night. I don't think this is acceptable during the cost of living crisis.
Breakfast was amazing and friendly staff
Stayed in April 2024
Reviewed: 28 April 2024
Stuart
United KingdomThe ceiling had large water marks. Bath mat had threads hanging which needed trimming or replacing.
Stayed in March 2024
Reviewed: 26 April 2024
Fitzgerald
United KingdomDecor a little 'tired'. Bed a little uncomfortable
Everything
Stayed in April 2024
Reviewed: 23 April 2024
Jennifer
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 17 April 2024
Lorraine
United KingdomN/a
Everything was fine enjoyed our night there and breakfast in the morning.
Stayed in April 2024
Reviewed: 11 April 2024
Rusha
United KingdomAt night the path leading from Roland the road is to dark.
Close to friends who live near by Staff friendly and nice Food good Room clean
Stayed in April 2024
Reviewed: 11 April 2024
Mrs
United KingdomThe tone was set by the entrance gates and pillars which had plainly not been decorated in a long while. The front door was kicked and chipped and in dire need of a coat of paint with dirty brass handles and finger plates. It was so uninviting that we nearly walked away and found somewhere else to stay. The whole hotel had a run-down feel to it, carpets stained and rucked (looked as though they had been soaked at some point), paintwork very tired. The furniture was slightly dirty and worn. The bathroom was somewhat inadequate with an over bath shower in a narrow and difficult to access bath. The shower controls were miles away from the shower head. All the fittings creaked ominously as though they might leave their positions without warning.
Staff were efficient, friendly without overdoing it! Room was spacious and had once been well decorated. The room was spotless from a housekeeping point of view and the bed was comfortable. Everything worked properly. Breakfast (our only meal) was delicious, speedily attended to and generous. Grounds were spacious and well tended.
Stayed in April 2024
Reviewed: 5 April 2024
John
United KingdomEvening meal service was very slow and we felt forgotten despite asking staff. Many people came after us and were served a meal before us. We had two hungry and tired children so we weren't happy waiting over an hour for food. If we come back we won't use the restaurant again.
Great location and grounds. We always play chess on the giant chessboard with the children, and we make use of the pool for a fee. Breakfast is good. Last time we stayed we had a very large bathroom so were a bit disappointed that the bathrooms are not all the same, but the bedroom was spacious and comfortable for 2 adults and 2 children.
Stayed in April 2024
Reviewed: 5 April 2024
Deborah
United KingdomClean and tidy. Parking easy.
Stayed in April 2024
Reviewed: 31 March 2024
Rapley
United KingdomSpar charge of £20:00 per person, bit of a shock when you’re not told when booking at a spar break hotel (£197:00)all we wanted was to use was the swimming pool, Jacuzzi, steam room and sauna for three hours, my local spar hotel would have been a better deal, not impressed.😕🙁
Staff
Stayed in March 2024
Reviewed: 23 March 2024
David
United KingdomAll good
Very good range, quality and execution of food ithe main restaurant, where we dined one night. All-day snacks at the bar were also very good. Breakfast fine. Room and bathroom were large and clean. Very comfy bed. Friendly and efficient staff
Stayed in March 2024
Reviewed: 17 March 2024
Laura
United KingdomSome parts in need of some tlc. The spa area is separate building and not included in price. Room was hot but of open the window had loud music playing from function room to early hours.
Nice grounds and room was nice. Bed was comfy. Food was yum.
Stayed in March 2024
Reviewed: 14 March 2024
Steve
United KingdomThe good selection of dishes.
Stayed in January 2024
Reviewed: 16 February 2024
Hayley
United KingdomToo hot Decore
Cocktails
Stayed in February 2024
Reviewed: 16 February 2024
Noeleen
IrelandMore cold cuts. A better choice of breeds.
Breakfast not always hot enough.
Stayed in February 2024
Reviewed: 14 February 2024
Coleshill
United KingdomLack of choice on standard menu
Stayed in February 2024
Reviewed: 12 February 2024
Tom
United KingdomLarge payment to use pool when booked through booking.com not direct. No pavement between hotel and health club. Quite expensive overall.
Stayed in February 2024
Reviewed: 12 February 2024
Bill
United KingdomLet down by waiting staff. Had service charge removed and a free desert.
Great food. Good gym and pool. Had lovely back massage from Emma First rate.
Stayed in February 2024
Reviewed: 11 February 2024
Louisa
United KingdomThat you had to pay extra for the spa
The bedroom and cooked breakfast
Stayed in February 2024
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