weather!

We enjoyed a great meal in the restaurant, it is one of the few Marco Pierre Whites still open. In a beautiful location, shame we couldn't enjoy as the weather was terrible.

Stayed in March 2024

the shower head was clogged with limescale amd didnt work very well

really beautiful hotel, stunning location, they were very accomodating, the bed was super comfortable. the buffet breakfast was great!

Stayed in May 2024

Parking charges are steep as it's all on-site in the middle of nowhere. Rooms were good quality but smaller than expected - okay for a short stay.

Superb breakfast and friendly staff.

Stayed in May 2024

Good facilities We have stayed here a few times before catching flights from Bristol airport. We used the gym facilities this time for the first time

Stayed in April 2024

air conditioning difficult to control/turn off

breakfast pool and wellness facilities

Stayed in April 2024

There is no security locks on the lift at the back of the hotel. Anyone can gain entry

The start were really friendly and welcoming and very helpful

Stayed in April 2024

Alcohol very expensive

Lovely food friendly staff

Stayed in April 2024

You have to pay extra for parking.

Breakfast was good and everyone found something for themselves and the restaurant staff very polite and friendly.

Stayed in April 2024

Couldn't order room service, phone not working I had to go to the restaurant and order, and then the menu i downloaded from the room with scan code was an old menu. When i returned home, i had a parking fine, i paid £7.50 for parking in arrival and entered my reg number, i am still fighting an appeal, and they say i owe £100. This has been very stressful

Nice room

Stayed in March 2024

Took the payment twice and took a long time to get it back

Nice rooms breakfast and area and staff were friendly

Stayed in April 2024

To get to the room was a bit of a faff - lift to the wrong level then walk around then down a flight of steps. Only stayed one night so got lost a couple of times.

Beautiful hotel set in lovely grounds. Rooms big and very comfortable. Staff couldn’t help enough. Very relaxing.

Stayed in April 2024

Had to pay for parking

Close to Bristol airport

Stayed in January 2024

Having spent several hours watching the 'cow' from our fabulous view a note to explain its a life size cow would be useful 😂🤣😂 Nothing I didn't like.

Fabulous room and facilities, especially MVP location.

Stayed in March 2024

Not really anywhere comfy to sit & relax with a coffee, only the bar area which is a bit dark & doesn't take in the view much.

Beautiful setting with a stunning view. Staff were all incredibly friendly and helpful.

Stayed in April 2024

The pool is now colder than it used to be, BS about the environment does not wash in this context.

The swimming pool is always a welcome way to relax after our drive. It takes about 15 minutes to the airport which is great for early flights. It has a good steakhouse on site.

Stayed in April 2024

A fridge in the room would have been nice, but really nothing to complain about!

Breakfast was very good. Cookies excellent as always! Car charging point extremely helpful. Location great with lots of sights close by to visit. Staff were very friendly.

Stayed in April 2024

Some mould around the bath.

The staff were lovely and let us use the spa facilities because we checked in as we arrived early. The breakfast was fantastic and I would definitely recommend it. The grounds were beautiful also.

Stayed in April 2024

Great dining facilities with 2 restaurants on site. Spa, pool & gym facilities were really high quality and great to use.

Stayed in April 2024

Bar section, had toilet together male and female. Very uncomfortable. And I think it's wrong.

Everything was great. Staff has been excellent.

Stayed in April 2024

The spa was disappointing. The indoor jacuzzi wasn’t working and the outside one was full each time we attempted to use it. We gave up in the end as people were spending long periods in there at a time.

The staff, the room, the food, the gym

Stayed in April 2024

The layout - having to walk so far to our room and then again to the pool. Having a disabled badge and still having to pay to park. Didn’t think the room was much more special than a Premier Inn which was disappointing. Bedside light needed maintenance.

Staff really helpful, breakfast excellent, handy location, clean and comfortable

Stayed in April 2024

Reception didn't give much of a welcome on arrival. Told us nothing about breakfast times or location or where to eat on the evening we arrived. No help with baggage despite our room being up and over several staircases. The hotel is a bit of a maze.

Breakfast was excellent. Very tasty and good quality. Restaurant food was good too but expensive and not very large portions.

Stayed in March 2024

Paying £7.50 per night for parking in the hotel is a complete rip off. As this hotel is no where near a city, station etc I can’t understand why guests are charged? Not enough seating in the inside pool area. We had to sit outside - fortunately the weather was dry.

Friendly check in staff. Good breakfast. Lovely bed and pillows & bathroom

Stayed in March 2024

Despite having been told to pre order our evening meal it wasn’t until we arrived to our table we were told that this is no longer the menu . One of our group was not told that he could no longer have his chosen dish and was presented with an alternative Regardless and had no choice of food. Given that the restaurant is a marco power white establishment I would not expect to be sat below a heavily stained yellow ceiling tile either

Good location beautiful views and restaurant within the hotel

Stayed in March 2024