Ferntower Rd, Crieff, PH7 3LQ, United Kingdom
#5 of 5 hotels in Crieff
Guests' ChoiceBased on 690 hotel reviews
7.8Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.4
Staff
8.7
Value for money
7.0
Free WiFi
8.2
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End of dialog contentReviewed: 22 April 2024
Patrick
United KingdomI was charged twice for the room I paid the room to yourselves on Monday 15th April and was charged again for it once I arrived it was meant to sort itself out but I still haven’t been credited the payment back yet
Lovely location lots to do at property and very friendly staff
Stayed in April 2024
Reviewed: 17 April 2024
Blanca
United KingdomThe dinner experience was lacking, overpriced and the place was drafty. I was shivering all the time.
The food was good and the room very comfortable
Stayed in April 2024
Reviewed: 14 April 2024
Lee
United KingdomLots of facilities for families
Stayed in April 2024
Reviewed: 13 April 2024
Robert
United KingdomIt was too hot in restaurants and bedrooms.
Friendly and lots to do.
Stayed in March 2024
Reviewed: 11 April 2024
Kerry
United KingdomStaff were very friendly, room was clean and comfortable, food was excellent, me and my mum enjoyed our massage and Alpaca trek was fun. 😊
Stayed in April 2024
Reviewed: 3 April 2024
Sarah-jane
United KingdomThe beds were very hard, so much so that I was unable to sleep.
It’s the perfect location for a family trip, suitable for all ages.
Stayed in April 2024
Reviewed: 2 April 2024
Goodall
United KingdomShuttlecock for badminton disappearing Flag poles missing from putting green
Breakfast was excellent Staff were excellent Room was ready before 3pm Kids entertainment
Stayed in April 2024
Reviewed: 25 March 2024
Shaun
United KingdomClean warm roomc Breakfast was good lots of variety. Maybe temperature could of been a bit hotter but all in was a good standard
Stayed in February 2024
Reviewed: 17 March 2024
Shirley
United KingdomLeisure facilities were adequate. Disappointed that there was an extra charge to use the Victorian leisure area.
Bed rooms, food excellent
Stayed in February 2024
Reviewed: 16 March 2024
Marjorie
United KingdomBit musty Bedroom window didn’t shut Radiator on either full blast or not at all Has lost its dignity
Being in Scotland
Stayed in February 2024
Reviewed: 2 March 2024
Pamela
United KingdomOnly 1 bar open after dinner the place lacked atmosphere.. it was February You must book everything the breakfast times Dinner times and The Victorian Spa highly recommend you do this to avoid disappointment.
A very nice hotel . The food was delicious at breakfast a great choice for everyone The restaurant at night the food was also very good a great value the staff were lovely Very family oriented The Victorian spa is definitely worth booking. So relaxing. So many day time activities for families but book prior to arriving. Walking distance to the town.
Stayed in February 2024
Reviewed: 25 February 2024
Lynn
United KingdomStaff didn’t know where some places were when we asked them, others didn’t know events that were going on when you asked about them. The information of itinerary could easily be placed at the hub for example and other places around the hotel in my opinion. There wasn’t an information sheet in room about the different places within hotel or when in hotel there wasn’t clear signage of where places were. The chips were salted as standard (we were told by staff member when requesting fresh unsalted chips) and this was a very strange practise as people with specific type diets could find this an issue. Please note that this is all constructive criticism and in no way were we unhappy with our stay.
Lots to do on premises. Lovely grounds for a pleasant walk. The Swimming pool and sauna and steam room are excellent. Thought it was great how family friendly it was. It was a grand looking building. The food was lovely at The Terrace where we dined. The rooms were excellent and comfortable. Breakfast was a great variety.
Stayed in February 2024
Reviewed: 2 February 2024
Graham
United KingdomVery clean, well maintained, good quality bed.
Stayed in January 2024
Reviewed: 1 February 2024
Kim
United KingdomSome of the carpets in our corridor were quite worn
Lovely reception and bar area- great staff who were friendly and welcoming at all times Breakfast was lovely too
Stayed in January 2024
Reviewed: 15 January 2024
Melanie
United KingdomThe rooms are dated and in need of a refurb but are clean and have everything you need. Beds very comfy.
The staff were very friendly and the facilities perfect. Grounds are well maintained and we will definitely book a lodge some time soon. Lots of activities for all. The Bunker was fab. Breakfast lovely, fresh and lots of it.
Stayed in January 2024
Reviewed: 24 December 2023
Lucy
United Arab EmiratesNo spontaneity. Everything has to be booked months in advance. We couldn’t get a dinner reservation.
Plenty activities for family and children
Stayed in December 2023
Reviewed: 7 December 2023
Karen
United KingdomThe main swimming pool was too cold
Friendly staff Family friendly Lots of activities
Stayed in December 2023
Reviewed: 7 December 2023
Therese
AustraliaBreakfast could have been better. a lot on offer but quality a little lacking (quality of scrambled eggs / bacon)....maybe offer a la carte? poached eggs / avocado / pancakes. Activities are fun and staff excellent but they do work out quite expensive when you have 2 or more children.
spacious rooms; staff friendliness; location; activities for kids
Stayed in December 2023
Reviewed: 7 December 2023
Sviatlana
United KingdomFacilities are a bit too old for the price. In need of renovation.
Lady at the reception was very nice. She kindly switched us to a different room upon request.
Stayed in December 2023
Reviewed: 27 November 2023
Richard
NetherlandsOnly slow charging for electric vehicles - and only 4 slots.
Family sports Hotel set on the hill above Crieff. Friendly staff and staff plenty to do. Even if weather is iffy.
Stayed in November 2023
Reviewed: 27 November 2023
James
United KingdomGreat location and has plenty to do on site
Stayed in November 2023
Reviewed: 17 November 2023
Anne
United KingdomSlow service at the Terrace.
Staff were very helpful in accommodating us we couldn’t return home due to storm. Lovely room and breakfast.
Stayed in October 2023
Reviewed: 12 November 2023
Rosemary
United KingdomBreakfast provided great choice but unfortunately the cooked food was barely warm
Location and comfortable room. View from the 3rd floor stunning
Stayed in November 2023
Reviewed: 21 October 2023
Jennifer
United KingdomAdded extras for things like that park - £30 for two kids, should be included in your stay in my opinion. Also don’t understand why the swimming pool shuts for periods of time in the day.
Very family friendly, clean and lots of activities for the kids to take part in.
Stayed in October 2023
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