Forge Gate, Telford, TF3 4NA, United Kingdom
#10 of 14 hotels in Telford
Guests' ChoiceBased on 1278 hotel reviews
7.8Cleanliness
8.4
Comfort
8.2
Location
8.8
Facilities
8.0
Staff
8.6
Value for money
8.0
Free WiFi
8.2
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End of dialog contentReviewed: 25 April 2024
Melissa
United KingdomExcellent
Stayed in March 2024
Reviewed: 25 April 2024
Alan
United KingdomThe hotel and room was far too warm, we did not have a window that opened, mentioned to reception who agreed and was going to report our comment
Location for us was very good, restaurant staff were very good with my wife who has several allergies.
Stayed in April 2024
Reviewed: 24 April 2024
Peter
United KingdomThis time I chose a discount room that I found a little small. Also being diabetic I decided against the temptations of their lovely breakfasts. Would be nice if they had a breakfast more dedicated for people with low sugar requirements.
I have stayed here before and very happy with location, staff and cleanliness of the room and facilities.
Stayed in March 2024
Reviewed: 24 April 2024
Pearl
United KingdomAll was good.
The staff were very pleasant and helpful especially within the restaurant. They were very good at finding something for me to eat as I am vegan and have to have gluton free food, and the meal was very good.
Stayed in April 2024
Reviewed: 21 April 2024
Zoe
United KingdomThe pool was closed and we weren’t informed before or in check in. One of our party even got changed and went to use it before finding out. In the Saturday night there was also a disturbance in a room and one of our party was in the room next to it and didn’t sleep because of it and having to give details of what she had heard to the police.
Location, rooms nice and reasonable price.
Stayed in April 2024
Reviewed: 14 April 2024
Colin
United KingdomWas not advised when booking that the swimming pool was being renovated. This was a disappointment
Good position and comfortable room
Stayed in April 2024
Reviewed: 3 April 2024
Chris
United KingdomMattress wasn't good at all
Just had a lovely warm cozy feel to the place
Stayed in March 2024
Reviewed: 27 March 2024
Paul
United KingdomReceptionist not very helpful
Location, comfort
Stayed in March 2024
Reviewed: 27 March 2024
Derek
United Kingdomall was as expected good food and friendly staff
Stayed in March 2024
Reviewed: 26 March 2024
Peter
United KingdomNOTHING TO COMPLAIN ABOUT
BREAKFAST WAS EXCELLENT AS WAS DINNER. ROOM WAS COMFORTABLE AND VERY CLEAN SHALL USE AGAIN.
Stayed in March 2024
Reviewed: 26 March 2024
Catherine
United KingdomPoor food menu
Clean hotel
Stayed in February 2024
Reviewed: 25 March 2024
Laura
United KingdomSwimming pool out of order - only know if you read the small print Toilet not accessible for anyone over a size 10!
Location is good, close enough to get to town Bed was comfy
Stayed in March 2024
Reviewed: 23 March 2024
Clare
United KingdomThe excellent bedroom doors - which no doubt conform to fire and safety regulations - are quite heavy which meant a lot of door banging at all hours. Regarding the restaurant: the food was largely okay, the menu was a little limited since it is not heavily used for lunch and dinner.
Facilities were fine, staff were very friendly and helpful. When making the reservation I asked for a room close to reception as I was travelling with someone with mobility issues. I am delighted to say our room was indeed very close to the reception area which was really helpful. Thank you!
Stayed in February 2024
Reviewed: 20 March 2024
P
United KingdomDisabled facilities were lacking, i.e. shower over the bath, and the location of disabled parking. Access to and from the room was very difficult in my wheelchair or crutches, due to the heavily automatic door closer having no override. The temperature in the hotel was uncomfortably high and the meals were very expensive.
Staff were very professional and most were very helpful. The hotel was very clean and well looked after. Everything one would expect from a chain hotel.
Stayed in March 2024
Reviewed: 18 March 2024
Robert
United KingdomSwimming pool was closed
Great location for our stopover
Stayed in March 2024
Reviewed: 14 March 2024
Juliette
United KingdomNeeded a clean round the headboard and remote A bit dim with lights
Easy access to restaurants/ shops Friendly staff Easy to park
Stayed in March 2024
Reviewed: 13 March 2024
Harlow
United KingdomLittle bit corporate, no bottled water in the room
Good location, modern friendly hotel and nice bar. Good facilities
Stayed in March 2024
Reviewed: 5 March 2024
Paweł
PolandSwimming pool could be open.
I was my next time in this hotel. All is perfect , parking next to building, walking distance to comercial center, supermarket and fast food restaurant. I like this hotel
Stayed in February 2024
Reviewed: 4 March 2024
Goldsmith
United KingdomBooking.com charged me 153 for the room for 2 nights, I paid by card at the desk and I was over charged by £50
The gentleman who works reception and bar from 7pm onwards made our visit so much better he was the only one that made it stand out of just being a member of staff. We didn't catch his name but he referred to me as becks as that was I was drinking . He's a super star and amazing at his job. Please thank and commend him. He's an asset
Stayed in March 2024
Reviewed: 4 March 2024
Eddie
United KingdomDelicious breakfast, great central location with plenty of parking
Stayed in March 2024
Reviewed: 4 March 2024
Linda
United KingdomUncomfortable bed. Expensive cold cooked breakfast
Location
Stayed in March 2024
Reviewed: 3 March 2024
Denise
United KingdomBeds not particularly comfortable.
Clean, easy access and parking. Staff efficient.
Stayed in February 2024
Reviewed: 26 February 2024
Richard
United KingdomDecor could do with a touch up in places eg door hinges on wardrobe.
Location excellent. Very quiet. Very clean and staff were very friendly.
Stayed in February 2024
Reviewed: 16 February 2024
Peter
United KingdomThe very young female condescending restaurant manager she was very rude and needs extensive retraining regaining customer service etc.
The room
Stayed in February 2024
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