Excellent location because it was near the shopping centre and the museum. The staff was very friendly and helped us .

Stayed in May 2024

My friends room did not have a TV remote so we had to revisit reception where the staff fixed the problem by changing her room and were able to still keep it close to my room

Room clean and had everything I needed.Reception staff were polite, professional and helpful. The bar area was sufficient but we chose to visit the Novotel next door for our evening meal. Parking was a 7 minute town centre walk away but Ibis stamped our ticket to facilitate a half price stay of £6 overnight. The hotel was a very good price

Stayed in May 2024

The room was ridiculously warm, the pillows were so bouncy woke with a stiff neck. Lots of homeless people outside which was really sad

Reception

Stayed in May 2024

Provision of a safe would have been usefal.

Very clean room of generous size, a comfortable bed and a big shower compartment. Lots of storage and sitting space, tea-making facilities, and a very secure door with 24-hour lobby staff. A safe or safe-box would have been useful for valuables. Good lifts for heavy luggage and a very close position near the railway station and transport links to Heathrow and Gatwick make it an ideal location for transit passengers. The location also offers lots of places to eat, several supermarkets and Reading town centre, with its usual chain-stores is just a short walk away.

Stayed in May 2024

Unfortunately our neighbours in the rooms above us were very loud and we could hear everything...

Every thing you need is in your room : hairdryer, hangers, extra pillows, body wash etc. However our tea selection was very sparse for our tastes. - we were only staying over night and needed to catch a train so did not have time to go to reception. I would think that they would remedy this quickly, Location is great - close to the train station and shopping areas to. quite a few pubs and clubs near by also . Check in was smooth and painless. The chap who checked us was lovely and had a great sense of humour too. We will be back.

Stayed in May 2024

Pod like bathroom and no bath

Bed was comfortable and breakfast good

Stayed in April 2024

Everything was fine really. There were no problems of any significance.

Everything was neat and tidy. Most of the staff were very helpful and friendly. The breakfast was great!

Stayed in May 2024

For the price, couldn’t be better.

The centre of Reading near the station is a bit rough, but this hotel is a nice escape from those things. Check in was quick, both lifts working, which is good as there are 14 floors. The rooms are basic, but very clean - compliments to the housekeeping - and there was a working heating system which was good as it was chilly. Probably needed a spare blanket. Kettle and very basic tea/coffee in the room. If you need food, they can make you a pizza in the bar and there are places around about like McD and Spoons. Better options are probably about 10-15 minutes walk away.

Stayed in April 2024

nothin

everything

Stayed in April 2024

rooms are small and bathrooms are tiny plastic cabins similar size to a plane toilet (economic), shower size was decent enough but some odor in the toilet I believe due type of cabin with poor drainage.

Cleanness excellent and location great to walk, eat and shopping, and block away to train station

Stayed in April 2024

All good. The bathroom is a little different and you have to step up into it.

Best location with train station a few minutes away. Close to museum, park, river walks. Stores and food places all around. Comfortable room. Excellent breakfast.

Stayed in April 2024

Good Location

Stayed in March 2024

Some of the staff , you could tell didnt want to be there .

Although it was clean , could do with an update .

Stayed in April 2024

Great location. Perfect for what we needed.

Stayed in April 2024

Bed mattress was bit hard for me And pillows wasn't to my liking sorry

Rooms very clean

Stayed in April 2024

Rooms feel small compared to Permier inn

Price and great location

Stayed in April 2024

More food.

Sorry but the breakfast wasn't great.

Stayed in April 2024

The view is not the best, and food menu options are limited but these are minor quibbles

The location is perfect - round the corner from the station and 3 mins walk to the Oracle shopping center. The bed was surprisingly comfortable.

Stayed in April 2024

No complaints at all but just one observation; a limited choice of television channels and no signal for BBC! Early on Sunday morning (around 05.00) I noticed a low volume of noise which fortunately did not cause me any great inconvenience. I think this might have come from a bar/club across the road rather than from other hotel guests.

The hotel is a short walk from Reading main railway station and was therefore ideally situated for me. Booking in was a quick and painless process and the provision of two key cards was a bonus as one was in place when re-entering the hotel bedroom at night which meant there was no need to fumble in the dark to switch on the lights! There was an excellent choice in the breakfast room which was appreciated.

Stayed in April 2024

Got charged £18.20 by Broad Street Mall carpark after receptionist had scanned parking ticket and said it would be £7, this is 2nd time this has happend but don't know if the card reader in the hotel reception is working.

Check in, room, breakfast was fine.

Stayed in April 2024

All fine apart from the rain [ but that wasn't the hotels fault ]

Friendly staff, clean room, good central location, good breakfast - all I needed

Stayed in February 2024

Noise from streets but that couldn’t be helped due to central location on a Saturday night!

Very clean. Room larger than previous Ibis rooms stayed in.

Stayed in April 2024

Location

Stayed in April 2024

Nothing

Great location & excellent value for money

Stayed in April 2024