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Reviews of Leicester Marriott Hotel 4 stars

Smith Way, Grove Park, Enderby, Leicester, LE19 1SW, United Kingdom

#7 of 30 hotels in Leicester

Guests' Choice

Review score

Based on 1926 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    nothing

    room

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    We found quilts were dirty and hence had to request additional. The EV charger was not working hence we had to go to another place to charge the car which delayed our trip.

    Breakfast was good. Location was great and approach to amenities was good.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    No comment
    • Leisure trip
    • Family with young children
    • Family Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    We normally have access to the lounge for water or drinks but that option wasn’t given to us

    No comment

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    No vegan options on the evening meal menu. The website mentioned a gym but didn't say there was a pool (but my son told me the gym was very good).

    The staff were professional and discrete and made sure our very large family group were catered for in every way. The rooms were clean, quiet and spacious. The breakfast buffet had a large selection for those wanting a full English or a more continental selection. The evening meal menu also had a good selection.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Very good and would highly recommend
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    It was too hot and the air con didn’t cover the whole room

    Very spacious and lovely decor

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Great stay but needs some attention to detail in the rooms. Staff Amazing !
    • Business trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights

    Thin cheap quilt, dirty cups, ran out of toilet roll none spare in the bathroom

    Breakfast selection, restaurant staff, check in staff, room

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Pleasant.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    The top shelf in the wardrobe was dusty, this was a little bit disappointing as I like to set out my clothing and use all of the spaces in the room.

    Very nice and clean room with a spacious bed with nice clean and comfortable linen. A very nice bar and foyer area and a decent gym. The breakfast was nice, thei hotel is definitely worth visiting.

    Stayed in March 2024

  • Reviewed: 18 April 2024

    8.0
    Vacation
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The cook in the restaurant was very rude, and gave me wrong order. Then nooo apologies

    Clean hotel

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Business trip to Leicester
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights

    Paying for the car park

    The room was well appointed and comfortable

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Great my family and I had a wonderful time
    • Leisure trip
    • Family with young children
    • Family Room with Two Double Beds
    • Stayed 1 night

    The fact that I was unable to use the GYM

    Room was good, Didn’t have breakfast, Bed was really comfortable

    Stayed in March 2024

  • Reviewed: 3 April 2024

    7.0
    Very nice place to be
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The clean environment

    Stayed in March 2024

  • Reviewed: 3 April 2024

    8.0
    Comfortable
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    lack of toilet roll in room

    comfy bed

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    It would have been nice if there had been some complimentary water.

    All the staff were very pleasant and helpful. The bed was lovely and comfortable.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly staff.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    Would stay here again
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The beds are a little too soft, and the lobby up-lighting turns ON at 11.30pm, which isn't great since half the bedrooms face onto the lobby and the curtains don't fully close. Not sure why service charge was included for ordering bar food. AC was required to be on for ventilation as the windows didn't open, so my skin got very dry. It is a shame that the bedroom I got looked out onto the lobby rather than outside, but then maybe the outward facing rooms were loud - who knows!

    The staff at the front desk were very friendly as well as some of the bar staff. The sandwich and chips were nice, albeit pricey. The rooms were and the bed was very big. The location was good. Free parking for members. The lobby and bar areas are nice and comfortable. Shame the restaurant wasn't open when I visited.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    A lovely comfortable stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    We had a very lovely breakfast delivered to the room, as we had to be somewhere early and we were short of time. Full English and the huge selection of pastries were delicious, however no plate or serviette for my pastries, no knife to help butter or jam the croissants etc (must of been an oversight of the waitress) managed to steal my husband’s knife and use his serviette as a plate. Also you book the breakfast online on your phone, gave no option to order juice or a drink with my pastries. My husband’s hot breakfast came with a mug of coffee with fresh milk. (Coffee/tea/kettle in the room btw)

    Arrived with my husband about 12.30pm, requested an early arrival time the week before, but no room ready obviously, which they had warned in an email. But they kindly upgraded for free our double room to a double/double room that was ready. We came with family, and they got a free upgrade too. We also got free parking. Lovely room and hotel, lobby and restaurant laid out nicely, comfy chairs. We had lunch and later drinks in the evening . Staff so helpful, really enjoyed our stay. We stayed on the 3rd floor, and the rooms were very quiet. Would definitely recommend.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Staff very welcoming
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were so kind and helpful, from reception to the staff clearing away after breakfast

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Good stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Great location clean comfy rooms and pleasant staff

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Receptionist, no eye contact booking in at all, paying for parking outrageous and also paying for for WiFi again not good at all

    Very clean, good sized rooms

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Perfect stopover point on long trip north
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Although car park charge was small it would be good to know in advance

    Hotel was clean and welcoming

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room with Two Double Beds
    • Stayed 1 night

    Cant identify.

    Staff were so brilliant. Hotel so clean.

    Stayed in February 2024

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very nice but the woman in the kitchen was trying to cook everything as best as she could to prepare and serve hot food. Brawo for her!!!😘 She definitely need an extra person with this number of guests but no one help her.☹️ I saw also when coming "pain in the ass" guest then more staff coming over to help for that guest😡 but still no one help in the kitchen. Very sad I bit dusty room. All containers for shampoo, body wash etc was all empty ☹️ Will be nice if u got free bottle of water in the room If u stay in hotel car park should be free

    Very nice hotel, quiet area, comfy bed, nice staff

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    The hotel was very clean and room were cozy. Good overall
    • Leisure trip
    • Family with young children
    • Family Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Paying for my car in using the car park

    Very clean but was not happy in paying for my car to be parked as the Car park belongs to the hotel

    Stayed in February 2024

  • Reviewed: 15 March 2024

    9.0
    Lovely stay
    • Leisure trip
    • Family with young children
    • Family Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The base of the beds were a bit tattered and some areas on the carpet were stained. A bit pricey compared to other Marriott hotels.

    Staff were friendly and welcoming. The room was clean and spacious. Breakfast was very good. The omelettes and chocolate muffins were delicious.

    Stayed in March 2024

Showing 1 – 25

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