Meals and drinks quite pricey

Clean and well appointed rooms

Stayed in May 2024

Wasn't made aware at the time of booking that we had to go across the road to the aztec to book in as no reception at the lodge. Got bags out of the car to then realise we had to go over the road. We weren't the only ones unaware of this. A lady also staying hadn't realised she had to book in elsewhere. It didn't affect our stay and will definitely be staying again, maybe just mention this at the time of booking so others are aware.

Lovely rooms, clean and had all the facilities needed. Comfy beds, we had a great nights sleep.

Stayed in May 2024

The fact that we had to cross to the Aztec to register in, then later return the keys across the road.weather was good but may have been wet .

Very nice area. Good service from staffwgoodered me a taxi into town centre.

Stayed in May 2024

Blood or lipstick stain on carpet by bathroom

Location convenient for M5 Parking available. £3 overnight Food in sister hotel. Expensive but good standard

Stayed in May 2024

We found someone else's suitcase in the room when we checked in. No one answered the phone, so we had to go again to the reception in another building. It's difficult with a baby Breakfast consisting only of rolls and cereals. There is an advertisement in the elevator that you can use the swimming pool, saunas, etc. for a fee. When we asked the staff about the possibility, they said it was not possible. Why put up advertising then?

Good clean big room. Cozy walking area. Fast internet.

Stayed in May 2024

N/A

A good size clean and comfortable room - perfect for a work trip

Stayed in April 2024

Breakfast no eggs

Nice room and shower.

Stayed in April 2024

Those days when temperatures are low need more heating and water for toilets ( please ask reception always) . Overall we can say a good night over there (quiet ) so not 10 of 10 but definitely worth!!! 9 and you can improve

Everything! Staff , food , location, outside very nice gardens well maintained.

Stayed in April 2024

The decor of the rooms wasn’t tacky or too much , it made the room feel huge and spacious not over crowded at all , tea and coffee provided was a nice touch. Bed was very comfy did squeak a lot but some beds too , bathroom was a decent size as well.

Stayed in April 2024

The Wi-Fi was confusing to connect to.

This was the best continental breakfast we've ever had, in provisions, service and environment.

Stayed in April 2024

The fact you had to check in at the hotel opposite

Loved the room, decor, facilities

Stayed in April 2024

The fire alarm went off at around 2am due to a technical fault which was very frustrating as it disturbed my sleep and I wasn’t able to get to sleep despite an early start. I was there to accompany my sister for her surgery s as I it was very stressful and a nuisance. Surprised nobody from the lodge suggested anything to compensate so customer service could be better

Convenient and tidy Nice staff

Stayed in April 2024

Clean and comfortable stay, close to bus stop with a 40 minute bus ride into centre of Bristol . Free parking at the weekend

Stayed in April 2024

Not easy to know or find where to check in.

The room was nice

Stayed in March 2024

Mini fridge was not in

All ok

Stayed in March 2024

Check in desk in a corner of the pub was a little slow & frustrating. Reception staff were very helpful & friendly though

Nicely finished room, good quality mattress, excellent power shower, good to have opening windows, well maintained

Stayed in March 2024

nothing, all good

Friendly and attentive staff. Comfortable room. Very nice evening meal in pleasant atmosphere. Breakfast good

Stayed in March 2024

small issues - water ran out of shower area (off inside of door?), programme guide not working on TV, thought kettle was not working but it had to be moved sockets to work.

New building. Well equipped, very clean room and bathroom. Good supply of hot water in walk-in shower. Free parking at weekend.

Stayed in March 2024

Toilet door didn't shut, the handle was wonky. We were woken by house keeping knocking on our door and then she entered, she did apologise. Then 30mins later she did the same!!! Check out is 11am and found the 9am house keeping knock really rude!!

Lovely decor and comfortable bed.

Stayed in March 2024

nothing

Everything was lovely

Stayed in March 2024

Not a lot.

Comfortable, quiet and spacious room. Was able to have a good, and comfortable sleep. It would be good if a lot of hotel rooms could meet this as a minimum standard.

Stayed in February 2024

Desk lamp and side lamp not working.

Beautiful room, comfortable, thoughtfully and well Designed. Quality furnishings and fittings. Quiet location.

Stayed in March 2024

The surface of the sink and some tile in the bathroom or room 28 was damaged, I'm OK with it but think it could be H&S issue for you. Some of the breakfast staff were lovely but one younger lady was cranky.

Very nice room, spacious and comfortable. Hotel is easily accessible. The lady that booked us in was lovely, very friendly and professional and helpful.

Stayed in March 2024

As a lone traveller, it was quite isolated and I felt very vulnerable. There was no member of staff on hand in the block itself; everything went through the pub next door.

The room was more than I anticipated..very clean, exceptionally comfortable. Every need had been considered.

Stayed in March 2024