Brecon Road, Staunton on Wye, HR4 7NH, United Kingdom
Based on 242 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
8.3
Facilities
7.7
Staff
8.9
Value for money
8.3
Free WiFi
5.5
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End of dialog contentReviewed: 28 August 2022
Kate
United KingdomNo staff seen at all, key code sent for access & key in door of room. Didn't see another soul all stay. No restaurant facilities at all, all locked up. Met others outside who couldn't get into accommodation & had to go elsewhere as couldn't contact host or booking.com. said sold out on booking.com but only 1 other couple there. Quite spooky being alone in the hotel, carpark deserted, and no sign of any staff.
Comfy bed, spacious room, lovely fluffy towels
Stayed in August 2022
Reviewed: 29 July 2022
Anne
United KingdomBreakfast very good
Stayed in July 2022
Reviewed: 29 July 2022
Andrew
United KingdomWifi in room non existent, This created problems as I needed to file reports each evening
Good breakfast
Stayed in July 2022
Reviewed: 19 July 2022
Wendy
United Kingdomnothing we disliked
cosy and quirky, good location, countryside. Dog friendly. Good food. lovely staff.
Stayed in July 2022
Reviewed: 14 July 2022
Ben
United KingdomShower was unfortunately not the best
Staff were excellent, food was great.
Stayed in July 2022
Reviewed: 14 July 2022
John
United KingdomClean comfortable pub/restaurant. Decent breakfast. I was notified in advance, but disappointed they were not doing food in the evening I arrived. They were happy to provide plates etc for takeaway, and recommended a couple of eateries nearby.
Stayed in July 2022
Reviewed: 11 July 2022
Richard
United KingdomSome smaller meal options on the menu. Otherwise all was OK.
Breakfast was OK. I only have a continental style breakfast. Dinner:- The meals were good but some lighter options on the menu, such as scampi, would have been welcome. The room was as expected in an old building such as The Portway. eg. sloping floors.
Stayed in July 2022
Reviewed: 11 July 2022
Antony
United Kingdomshower was a bit disappointing,
comfiest bed i have ever slept in.
Stayed in July 2022
Reviewed: 10 July 2022
Kate
United KingdomI had a bit of trouble getting the shower to work but it was ok in the end.
They were able to store my bike inside so I had peace of mind that it was secure for the night. I had dinner at the hotel and it was excellent and so was the breakfast.
Stayed in July 2022
Reviewed: 7 July 2022
Gregory
United Kingdomonly thing I can complain about was the shower !!! the bracket that holds the shower head was broke and the power of the water was really bad.
comfortable rooms. relaxing bar area and food was incredible
Stayed in July 2022
Reviewed: 7 July 2022
Yvonne
United KingdomEnsuite
Food was nice
Stayed in July 2022
Reviewed: 30 June 2022
Tony
United KingdomDecor was a bit dark, needs lightening up a bit.
The staff Emma & George were great, really welcoming, friendly & helpful. An old Inn & perhaps a bit dark, could do with lighter coloured decor. Housekeeping was very good as was the food.
Stayed in June 2022
Reviewed: 27 June 2022
Kenneth
United KingdomWi-Fi wasn’t always strong enough in room
Food excellent Staff very friendly and helpful
Stayed in June 2022
Reviewed: 22 June 2022
Stephen
United KingdomNo evening dinner
Staff, Clare was so friendly
Stayed in June 2022
Reviewed: 22 June 2022
Rosalyn
United KingdomNothing
Breakfast was very good
Stayed in June 2022
Reviewed: 20 June 2022
Carol
United Kingdomthe bathrooms could do with updating, particularly the shower which took ages for hot water to come through and then at a trickle and also stopped if others on same floor used water 🤣
the staff and food were excellent - couldn’t fault them
Stayed in June 2022
Reviewed: 16 June 2022
Vivienne
United KingdomJust needs sprucing up, carpet in bar area really needs to be replaced as gives very poor first impression of the place. Nice seating in restaurant but needs a bit more personality injected in there, and the whole place was spoilt by badly fitted curtains. The curtains in room were missing hooks, such an easy thing to put right. It makes place look unloved and neglected, which is contradictory to the reception you get from the lovely staff. Also some gentle feedback for owner; when you walk through the restaurant, it would be nice to just acknowledge people, don’t have to stand and chat, but a quick hello would be nice.
The staff were so welcoming, friendly and professional and food was excellent. Room was spacious and it had a lovely comfy bed. Bathroom good size and nice shower. Pleasant garden and locals very welcoming. Good position for sightseeing.
Stayed in June 2022
Reviewed: 12 June 2022
David
United KingdomBed could have been bigger
Breakfast
Stayed in June 2022
Reviewed: 7 June 2022
Janice
United KingdomThe room was facing the main road so a little noisy.
The staff were helpful and communicative from start to finish. The breakfast was very nice, lots of vegetarian options. The mattress was comfy. The room was clean.
Stayed in June 2022
Reviewed: 26 May 2022
Paul
United KingdomFriendly comfortable and good value Will go back
Stayed in May 2022
Reviewed: 26 May 2022
Richard
United KingdomVery nice breakfast and helpful staff! Would recommend, good location and easy to reach.
Stayed in May 2022
Reviewed: 25 May 2022
Gwyn
United KingdomShower lacked pressure, maybe a local problem. Bathroom outdated, adequate but needs an upgrade.
George the receptiinist/barman/waiter/problem solver, nothing was too much trouble. The food- excellent evening meal, home cooked and well prepared, very good breakfast. Comfy bed, large room.
Stayed in May 2022
Reviewed: 23 May 2022
Ian
United KingdomAs someone who lives in an 18th century cottage I know how difficult it is to keep up on property maintenance but my only negative comment would be that the décor is a little tired and my room carpet was not in the best condition.
Portway Inn is an old building so uneven floors, creaky floorboards etc should be expected and my room reflected the building's age. My bed was comfortable, antique furnishings and chairs all delivered on expectations. Bathroom has a macerator from the WC which was a bit loud and I was more concerned for neighbouring room being disturbed than any annoyance to me. Food was well cooked and portions wholesome. Breakfast very good.
Stayed in May 2022
Reviewed: 21 May 2022
Jan
United KingdomCheck in time from 4pm. Earlier would have been more helpful (being at a wedding). Perhaps a safe box for guests to collect their key earlier?
Exceptionally helpful team. Wonderful substantial breakfast. Comfortable clean room. Fabulous large power shower. 🤩🙏
Stayed in May 2022
Reviewed: 15 May 2022
Jeremy
United KingdomKitchen smells in our room, there was an extractor vent outside our window.
location, surrounded by orchards, lovely rural setting. Good breakfast. Comfortable room. Proprietors/staff were friendly and helpful.
Stayed in May 2022
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