Queen Street, Portsmouth, PO1 3HS, United Kingdom
#13 of 26 hotels in Portsmouth
Guests' ChoiceBased on 4656 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
9.3
Facilities
8.1
Staff
9.1
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 25 April 2024
Malcolm
United KingdomHad older room it's was clean but needs updating.
Excellent location to historic dockyard gunwharf. Staff helpful good breakfast
Stayed in April 2024
Reviewed: 25 April 2024
Paul
United KingdomLimited parking
Facilities were clean and comfortable.
Stayed in March 2024
Reviewed: 24 April 2024
Peter
United KingdomRestaurant was just ok.
Good Location for Mary Rose museums.
Stayed in April 2024
Reviewed: 24 April 2024
Geoff
United KingdomRestaurant is a little like a cafeteria
Friendly and helpful Staff History of the place and decor
Stayed in April 2024
Reviewed: 23 April 2024
Douglas
GermanyBathroom shower could have been better.
Staff was exceptional, from reception to restaurant to bar to housekeeping.
Stayed in April 2024
Reviewed: 23 April 2024
Michele
United Kingdomthe staff were really friendly and helpful and ensured that we were catered for as a group
Stayed in April 2024
Reviewed: 23 April 2024
Jane
United KingdomThe rooms were very clean and the food was excellent.
Excellent location for The Mary Rose and HMS Victory Exhibitions, and perfect for the Harbour Station.
Stayed in April 2024
Reviewed: 23 April 2024
Julia
United KingdomLack of info on how to use shower.
Stayed in April 2024
Reviewed: 23 April 2024
Jean
United KingdomNothing really
Clean room and bathroom very central location near to train station gunwharf quays historic Dockyard and about 10 mins walk to town centre
Stayed in April 2024
Reviewed: 22 April 2024
Jorge
SpainThe hotel is rather "old fashion" which is not bad at all for me...
Room was fine, big enough and comfortable. Breakfast excellent! You can wash your clothing which is great if you stay there after sailing a few days.
Stayed in March 2024
Reviewed: 22 April 2024
Chris
United KingdomRoom was not serviced on Sunday
Breakfast was excellent All staff were very helpful
Stayed in April 2024
Reviewed: 20 April 2024
Binks
NorwayVery friendly, professional, and accommodating staff. Great location for Gunwharf and the Historic Dockyard.
Stayed in March 2024
Reviewed: 20 April 2024
Cyril
United KingdomNothing I did not like.
Very convenient for visiting the Royal Navy museums
Stayed in April 2024
Reviewed: 17 April 2024
Anthony
IrelandThere was nothing we did not like
Location to the Naval dockyard
Stayed in April 2024
Reviewed: 17 April 2024
Norman
United KingdomDe cor was a little aged.
Friendliness of staff and rooms well appointed.
Stayed in April 2024
Reviewed: 15 April 2024
Martin
United KingdomLimited parking on site.
The hotel is close to the harbour and old Portsmouth. I had dinner at the hotel on one evening and that was excellent. It is also close to the railway station- which was useful. Breakfast was a buffet which was good although the same every day.
Stayed in April 2024
Reviewed: 14 April 2024
Dave
United KingdomRoom needed updating, also some areas of the hotel
Location, has car park, nice meal and reasonably priced . Friendly staff
Stayed in April 2024
Reviewed: 14 April 2024
Christina
AustraliaThe food in the restaurant wasn't the best, unfortunately. My friend and I both had upset tummies the next morning. The bed was extremely hard. The room was difficult to find and access as it was tucked away down a few corridors and a lift.
The staff were all really lovely. The location was excellent. The history of the club and all the books available to browse were good. It is a budget hotel and although the furniture etc was very dated, it was clean.
Stayed in March 2024
Reviewed: 13 April 2024
Joanne
United KingdomThe breakfast was not inspiring with the “hot” cooked breakfast being cold and the continental breakfast having fruit out of tins with pots of yoghurt and sliced cheap bread.
The staff were very friendly. The hotel was very clean and the room that we stayed in 212 was nicely decorated with everything you would need for a short stay Gunwharf Keys shopping centre was a five minute walk away along with the historical dock ( this is very expensive to enter) We are in the restaurant and the evening meal was ok
Stayed in April 2024
Reviewed: 13 April 2024
Guy
United KingdomIt was a genuine pleasure to stay at what I would call a 'proper' hotel. This is not a soulless cookie cutter chain venue. It has atmosphere, and personality. All the staff we encountered we cheerful, polite, and professional.
Stayed in April 2024
Reviewed: 13 April 2024
Hackett
United KingdomIt was good previously but even better on this visit.
Stayed in April 2024
Reviewed: 11 April 2024
Christopher
United KingdomRather old fashion old fashioned and as the name suggests more of a Naval Club than a hotel.
Comfortable beds. Everything at least adequate. No frills. Close to the main attraction of Portsmouth - the Naval Base.
Stayed in April 2024
Reviewed: 9 April 2024
Theresa
United KingdomBed very soft but ok. Expected decor to be a little tired but bath panel cracked.
Breakfast lovely. Location great.
Stayed in April 2024
Reviewed: 8 April 2024
Angela
United KingdomThe room wasn’t serviced once in the three days we stayed despite the tag being put out
Excellent location next to the historic dockyard
Stayed in April 2024
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