1-3 St. Margarets Terrace, Weston-super-Mare, BS23 1AH, United Kingdom
#12 of 20 hotels in Weston-super-Mare
Guests' ChoiceBased on 1351 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
9.3
Facilities
7.7
Staff
8.7
Value for money
7.9
Free WiFi
7.1
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End of dialog contentReviewed: 6 May 2024
Lisa
United KingdomThe room had a few issues. Too warm, leaking radiator and damp and mould.
The view and location. Also amazing food.
Stayed in May 2024
Reviewed: 6 May 2024
Robin
United KingdomNothing
Stayed here 10plus times say no more
Stayed in May 2024
Reviewed: 6 May 2024
Andrew
United KingdomReceptionist wasn't very friendly, TV remote didn't work, drinks at the bar were expensive
Good location, nice view of the town, bed was very comfortable, bar was nice, breakfast was lovely. Would stay again
Stayed in May 2024
Reviewed: 6 May 2024
Keith
United KingdomBedroom was in need of modernisation. Shower pressure was low. Bathroom towels were old and toiletries were no enough
Location. Food was good. Dining room was good
Stayed in May 2024
Reviewed: 5 May 2024
Cowley
United KingdomMy single room ..when next door came home I thought he came in my room ...wants knocking into 1 family room ...
Yes again all the staff were wonderful. Do anything to help you out ....
Stayed in May 2024
Reviewed: 1 May 2024
Deborah
United KingdomBreakfast was lovely. Good choice of hot food, as well as cereal, toast etc. Rooms were clean and comfortable.
Stayed in April 2024
Reviewed: 29 April 2024
Stacey
United KingdomThe only thing I would say is there are a few little jobs that could be with being done within the rooms but it was 100% clean.
The evening meals and desserts were amazing. The staff are really friendly and it is right opposite the grand pier. I can't recommend this hotel enough for cleanliness, location and ease of speaking to the staff. Very inviting and I will be returning.
Stayed in April 2024
Reviewed: 28 April 2024
David
United KingdomWi-Fi was shocking
Best location,nice staff & lovely breakfast
Stayed in April 2024
Reviewed: 27 April 2024
Andy
United KingdomBar area was all set up as dining, would have been nice to have a comfy lounge area to relax with a drink.
Good location, nice breakfast, nice view from dining area
Stayed in April 2024
Reviewed: 26 April 2024
Heritage
United KingdomShowers too small And Noisy? next door neighbours could not get no sleep
Food Excellent
Stayed in April 2024
Reviewed: 26 April 2024
Andrew
United KingdomExcellent location and value for money
Stayed in March 2024
Reviewed: 25 April 2024
Lesley
United KingdomA kettle was supplied in the room. It still had water in from a previous occupant. The kettle couldn't be filled from the wash basin because the basin was too small. The extractor fan in the bathroom was not working.
Excellent food and friendly, helpful staff
Stayed in April 2024
Reviewed: 22 April 2024
Mike
United KingdomBeds were a little uncomfortable. Was only there 2 nights.
We ate in the restaurant at the evening. Food was lovely.
Stayed in April 2024
Reviewed: 22 April 2024
Adam
United KingdomPerfect location great staff
Stayed in April 2024
Reviewed: 2 April 2024
Amanda
United KingdomIn need of some redecoration Bit noisy (but didn't go on very late luckily) Towels need replacing Duvet not very warm so I was cold one night
Location Car parking close by Lovely big room with sea view Nice and warm
Stayed in March 2024
Reviewed: 1 April 2024
Tomlinson
United KingdomOnly bit that let us down was the shower I'm taller then my partner she was about to use the shower head I had to bend a little to fit under the shower head but not a big deal just maybe lift the shower bar up a few inches
Was nice and clean and good value for money will defo stay again and I will defo use the downstairs restaurant again food was amazing and price was so good
Stayed in March 2024
Reviewed: 30 March 2024
Neal
United KingdomAll good.
Very friendly staff, location excellent, Food fabulous.
Stayed in March 2024
Reviewed: 17 March 2024
Steve
United KingdomNo room service
Clean ! Friendly! But you can hill a lot from the above room at times but but didn’t effect my stay
Stayed in March 2024
Reviewed: 13 March 2024
Caroline
United KingdomI wouldn’t recommend this hotel for anyone in a wheelchair or with limited mobility.
Great location, lovely staff and good breakfast
Stayed in March 2024
Reviewed: 4 March 2024
Edward
United KingdomLovely place to stays
Stayed in March 2024
Reviewed: 4 March 2024
Lisa
United KingdomStayed in room 12, the room smelt of sewage, mould on walls, bubbling paint, window did not shut properly, stains on carpet, extractor fan did not work in the shower room, i found a chocolate Brazil nut in the hairdryer cord, could not change the radiator to off or low, heating was on the main hotel timed heating.
We could check in earlier than 3pm, requested more pillows and shower gel, we received these items fairly quickly, the food was really good, we had an evening meal and breakfast.
Stayed in March 2024
Reviewed: 29 February 2024
Dmwilsh
United KingdomFriendliness of staff
We had an issue with our room told staff and they moved us no problem
Stayed in February 2024
Reviewed: 19 February 2024
Stephen
United KingdomFood and dining area and the staff were extremely helpful polite and welcoming
Stayed in February 2024
Reviewed: 14 February 2024
Sian
United KingdomBathroom a little bit small
Room was lovely and very warm. Location is excellent. Breakfast was nice just missing black pudding.
Stayed in February 2024
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