Skip to main content
  1. Hotel reviews homepage
  2. Georgia hotel reviews
  3. Georgia hotel reviews
  4. Georgia hotel reviews
  5. Reviews of Natali Hotel

Reviews of Natali Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Likany, Ruben Vepkhvadze Street 20, 1200 Borjomi, Georgia

Review Score

Based on 28 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    7.9

  • Facilities

    7.6

  • Staff

    7.8

  • Value for money

    7.5

  • Free WiFi

    9.4

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: July 2, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Distance from central

    Location

    Stayed in July 2023

  • Reviewed: July 23, 2021

    8.0
    Nice hotel, right outside of town.
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Kitchen was closed. No water, tea, coffee was provided.

    Room was great, staff was friendly.

    Stayed in July 2021

  • Reviewed: August 12, 2023

    10
    Amazing location, view, facilities, staff and food!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing location, view, facilities, staff and food. Rooms are clean, spacious with comfortable beds and beautiful decoration. The hotel is surrounded by mountains with breathtaking view from the window/balcony.Delicious breakfast is served every morning and staff is very hospitable. Special thanks to receptionist Ana who was always there to help. Great place to stay and highly recommended! We will definitely come back!

    Stayed in August 2023

  • Reviewed: August 11, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was excellent! The location of the hotel is very good. Rooms are spacious and have all necessary facilities within the room. Big balcony with mountain views. The breakfast was amazing with many options. Staff was very kind and helpful. we will highly recommend for others. We will come again no doubt.😇

    Stayed in August 2023

  • Reviewed: July 17, 2023

    10
    Highly recommended!!!
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing service, great view from the balcony with fresh air, and importantly some of the best Georgian food I’ve tried! Facility was clean and there was a general feel of quality to the hotel. I wish I could have stayed for a few more days. Highly recommended!

    Stayed in July 2023

  • Reviewed: June 15, 2023

    10
    We had great time
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 1 night

    Beautiful hotel with lovely mountain views. we enjoyed so much. staff was very friendly and helpful. i would definetly recommend this hotel.

    Stayed in June 2023

  • Reviewed: June 13, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 1 night

    the room i was satying in was amazing. comfortable, fresh air, breathtaking views. they also have horse riding tours which was wonderfull. i had a chance to explore this beauty called borjomi. staff was very nice. breakfast was very delicious. couldn't have wished for a better stay

    Stayed in June 2023

  • Reviewed: June 9, 2023

    10
    Wonderful stay!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    everything was perfect! love my stay there and would reccomend it! fresh air, fantastic location and clean hotel! beautiful room interior, delicious breakfast! i will definitely come back!

    Stayed in June 2023

  • Reviewed: August 27, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Food is very bad and no intertainment

    Calmness

    Stayed in August 2022

  • Reviewed: August 25, 2022

    3.0
    Don't try such hotels wit vague star rating.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    It's not a 4 star hotel as described. We fully disappointed. We can call it hostel not a hote. Alot of insects inside the room. The bathroom is poor quality, some of towels are not clean, the furniture too. The location is normal not as described.

    Nothing

    Stayed in August 2022

  • Reviewed: August 21, 2022

    9.0
    quite, clean, beautiful & simple hotel ,not crowded, i like the luxury well selected bedding & linens
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    reception area is not clear , you may go inside then you will discover that you are inside their home, have to make it clear

    tidy & clean also very organized

    Stayed in August 2022

  • Reviewed: August 8, 2022

    1.0
    Worst hotel ever
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    It should not be rated with more than one star First, it does not have an elevator Second, it is full of insects outside and inside the room Third, there is no staff to help Fourth, some of the furniture is not clean And they ask for additional mony when paying by Visa card and when requesting an additional blanket

    Nothing

    Stayed in August 2022

  • Reviewed: July 12, 2022

    10
    I could not have wished for a better stay. This is definitely the best hotel in Borjomi.
    • Leisure trip
    • Solo traveler
    • Standard Twin Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    I loved everything about this beautiful hotel. Not only was the service astounding but the views were incredible. Everybody was so kind and the food and drinks were amazing. The room was very clean and very comfortable. I definitely recommend booking a stay at this hotel!

    Stayed in July 2022

  • Reviewed: July 8, 2022

    10
    Fantastic hotel!
    • Leisure trip
    • Couple
    • Standard Twin Room with Mountain View
    • Stayed 1 night

    my stay was wonderful there! Hotel is comfortable in every way! Fantsastic location, very friendly staff, comfy rooms with mountain view! everything was super clean. room had all the necessary equipment! breakfast was super fresh and delicious! Love my stay there!

    Stayed in July 2022

  • Reviewed: August 28, 2021

    10
    Amazing Facilities, look like new! A really comfortable place to stay.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Traveler Profile: Two people on a motorcycle trip, Ages from 36 to 46, looking for a cozy and relaxed stay after long driving days. Cleanliness: The facilities were really clean and tidy, room was well maintained and it looks they are performing regular maintenance to keep it up to date and functional, the building seems to be either new or recently upgraded, really nice place. Comfort: The layout of the room was proper and convenient for the purpose of the trip, two twin beds and closet were more than enough for our trip. Value: The value of the property even that was high, it really meet the standards and give you the feeling that is worth to be paid. Facilities Clean, tidy, well maintained and cozy. Location Good however you need to take a taxi or have your vehicle because the downtown is a couple of kilometers away. Staff We did not interact that much with the staff, only for the key handover but the owner and his son were very helpful and supportive.

    Stayed in July 2021

  • Reviewed: August 18, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Twin Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    There were no spoons by the tea cups ;) byfar everything was great ;)

    The view througth the balcony was beautiful ;)

    Stayed in August 2021

  • Reviewed: August 11, 2021

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Honeymoon Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Be careful, this is definitely not a four-star hotel, but more like a big family-run guesthouse : - they do not accept credit cards - there are water cut offs every now and then (at least twice in 24 hours) - they do not speak any English at all. They understand Russian only when it suits them - there is no breakfast at all (they said it was because of Covid, but everywhere else in Georgia we could have breakfast). They do not propose any alternative solution (packed lunchbox, breakfast to the room, delivery?) and there is nothing around either. You need to go to the center of Borjomi for food - the staff is not very client - oriented, neither very friendly. We felt ill at ease with them. - the room is correct but definitely quite a few details are missing to get 4 stars (quality of materials, basic supplies, slippers, bottles of water). We had to ask for toilet paper. In total we did not much appreciate our stay.

    The forest around is very nice and the room view was great.

    Stayed in August 2021

  • Reviewed: August 4, 2021

    1.0
    This is not a 4 star Hotel it is family business with maximum 2 stars rating
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Summary * Very unfriendly staff (very rude and shout a lot) * Not a 4 star hotel * Deceiving * No credit card machine * No elevator * Fridge smells very bad * No breakfast (not mentioned in the website) * Horrible experience * Would give 0 stars if possible * Room door doesn’t close(latch not working should close with the key only) * Bathroom door doesn’t close properly * Some power outlets didn’t work * Room had only 1 cup (rooms for 2/3) * Only trash can is in the toilet (can’t throw anything if someone is in the toilet) * They didn’t wait for us to get out of the room and get our stuff. As soon as someone got out the room they would ignore the rest and start cleaning

    clean

    Stayed in August 2021

  • Reviewed: August 3, 2021

    5.0
    Location is a little bit far from the center.Room was spacious but don’t have hair dryer also slippers also my room wasn
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    No reception to help if badly needed.

    They have a lovely dog.

    Stayed in August 2021

  • Reviewed: June 23, 2021

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Twin Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    The booking was including the breakfast but when we arrived there they said breakfast is not available in the price we booked for. Even the paid breakfast was not available. There was no drinking water in the room when we asked receptionist said u can drink tap water The sheets were not clean felt like no body is taking rooms and it’s not regularly cleaned. It felt like a family giving rest house for rent there is nothing like hotel. They offered us to cancel booking as we booked for breakfast included but it was too late in the night to look for other hotel. One if the worst so far.

    The rooms are big and it’s newly refurbished

    Stayed in June 2021

  • Reviewed: August 15, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: August 13, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: August 6, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2021

  • Reviewed: August 25, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: August 6, 2022

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2022

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: