I asked for earlier check in but every year its the same , all rooms are clean rigt on 14.

Stayed in May 2024

None

Nice location

Stayed in April 2024

Nothing to report !

The staff were amazing and kind

Stayed in April 2024

Long line for food.

Pool and saunas. Good food.

Stayed in March 2024

Wondering why room cleaning staff knocks on the door at 7.30am , 4 nights stay, repeated every morning the same, I had also no disturb ticket on the door and lady still walks in… tragic. Room 271 , I think the cleaning lady wanted to go home very early, get job done and leave… cannot explain it.

Great breakfast, dinner, food all kinds, well prepared. Clean rooms.

Stayed in October 2023

Gym, requires renovation.

The staff was very helpful. The hotel is very close to the beach. Water park was big and with a lot of activities for kids. A lot of entertainments for kids. Good food.

Stayed in August 2023

The breakfast and the dinner seasons are extremely overcrowded. Based on the timetable the dinner is between 6-9 pm, however from 8 pm the waiters are starting to bring back the foods and prepare for the closing, you have the feeling that you need to leave as soon as possible.

Good location, nice spa area and swimming pools.

Stayed in August 2023

The Hotel is not too large. Beach area is close to the hotel and is very convenient, it was not a problem to find a free sunbed.

Stayed in August 2023

Dinners were just ok. We didn’t have half-boarding, so we were charged 25€ per adult. I’d say that for the price, it was ok. But there isn’t much variety , and for a few more euros one can have dinner in nearby restaurants. Parties can go on until late night. The sound proofing of the room was ok, but if one wants a quiet time, they should not get a room with sea view. Nitpicking, the safe box was inside a wardrobe, but whoever installed it didn’t care to test them: the door of the safe was interfering with the door of the wardrobe!

Room good enough for a couple with toddler. We had a sea-view room, and the sea was not more than 20 meters away. The breakfast had a good variety, and started at 7am : good for early birds like my kid. At that time there’s plenty of available tables outside. The parking lot is not far away, and to check-in and check-out there are a few spaces just in front of the lobby (meant to be used for 15 minutes). Lots of entertainment for kids: swimming pools with slides, playgrounds, and even a sort of kindergarten where one can abandon their offsprings! We had a couple issues with the room, but the staff resolved everything in record time!

Stayed in July 2023

The guys at the reception were the best! They made sure we have an amazing stay! Professional and helpful!

Stayed in July 2023

Ok

Ok

Stayed in June 2023

Rooms could be modernized, especially the bathroom.

Really nice staff, great location, great meals

Stayed in July 2023

No cattle in the room. We needed to prepare milk for 2yrs child, but personal get us on behalf hot water in bar as we got flask. So or so it would be helpful to provide Kettle at least for families with child on kendamill. :)

Really good and rich breakfasts and dinners, a lot of child playgrounds around, all kind of beaches around hotel, Free shared water park, helpful personnel.

Stayed in July 2023

I wanted to take a moment to express my heartfelt gratitude for the incredible experience I had at your hotel. From the warm smiles and exceptional service upon arrival to the delightful dinner, exceptional room, and enjoyable live music, every aspect exceeded my expectations. Thank you for an unforgettable stay!

Stayed in June 2023

The only thing that was not at all satisfactory was the food that was served as part of the half board in the evening. It was tasteless and dry.

The room, very comfortable bed and friendly staff. We were upgraded to a room with a fantastic view of the ocean. The location of the hotel is great.

Stayed in May 2023

we wanted to usa the Wellness area after race. unfortunatelly it closes every day at 20:00. That was a bit disappointing, not a big deal

we stayed here for the UTMB Istria 100, hotel had organized transafer to the race. There was dinner provided all night. Staff was friendly and helpful. Rooms were big and clean. all in all great stay

Stayed in April 2023

Noise!! This is what basically ruined the stay. Evey night I had to sleep with earbuds. I probably had some noisy neighbors and, combined with poor hotel noise isolation, it created these conditions. I complained of course, but it wasn't helpful. I didn't receive coffee during the check out at 2am. I do understand it's not a required facility, but it would have been really helpful.

The people at the reception were doing their very best to be as helpful as possible. And I did have some strange requests(like would you give me a waste bag no less than 60liters now 'cause I forgot to buy one). Or a lovely lunch box they gave me 'cause I had to check out at 2AM. The location was great for me - seems like the hotel has connections with the trail run organisation and there was a shuttle every 30 minutes to the trail start location.

Stayed in April 2023

Dirty windows, ants on the floor and space between beds was too big.

breakfast was really good.

Stayed in April 2023

Big disappointment that Kids playground was clouse because is part of kids swimming pool.

Very comfortable Hotel. Nice personal.

Stayed in October 2022

Nice hotel, friendly staff, comfortable rooms, great food, close to the beach

Stayed in October 2022

The need change lights in the room. To much darak and old lights.

Staff is perfect.

Stayed in September 2022

If you go sleep early (before 11pm) you shouldn´t take room with sea view. There is a life music performance every day.

Good hotel very close to the beach. Enough places on the beach available (sunbed and towels free of charge) Nice swimming pools for kids. Dinner is good (average standard)

Stayed in September 2022

We selected premium room with a seaside view. It was just perfect ... Until we heard how much ATP Umag was loud at night. There was something wrong with the insulation on the windows, or something. The staff was very understanding and they had arranged a new room (parkside view) within an hour. After that we slept like babies. Everything else was perfect. The food was tasty, the staff was friendly and they loved to help (had some great conversations with the cleaning staff, staff at the bar and at the reception). It was a great family vacation. We recommend! Thank you Hotel Umag Plava laguna!

Stayed in August 2022

Nothing here to say. It was perfect.

Absolutely perfect. We will return.

Stayed in August 2022