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  5. Reviews of Cassidys Hotel

Reviews of Cassidys Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Cavendish Row, Upper O'Connell Street, D1 Dublin, Ireland

#87 of 156 hotels in Dublin

Guests' Choice

Review Score

Based on 2972 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 24, 2024

    9.0
    Comfortable beds, brilliant shower and everything spotlessly clean.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    This was our first visit to Cassidy’s Hotel and we were not disappointed. Our room was spotless, comfortable and quiet as requested. We will definitely return. We went to a play across the road in the Gate Theatre…”The Pull of the Stars”… it was brilliant… a must see.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    Overall great, a little inconvenient.
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff and location was wonderful, however the fact that we had to bring washcloths and flat sheets is not reasonable.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    7.0
    Satisfactory
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No aircon. Room perpetually warm even with window open. Poor TV features. Noisy staff waking us in morning.

    Location. Breakfast.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Very comfortable hotel in a great location for experiencing Dublin.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    The location was great for our first night in Dublin as it was near to a great number of excellent restaurants and nice traditional pubs with a variety of music. The hotel is quite elegant and lovely. The room were very comfortable and perfectly clean. Staff were great. Thank you.

    Stayed in March 2024

  • Reviewed: April 15, 2024

    8.0
    Lovely people and great stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Location

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room is cozy, clean, great location, beautiful restaurant

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There were a few things in the room that didn’t work, the coffee machine wasn’t very good, there wasn’t a remote control for tv, the reception brought us one straight up to the room but we had to turn the tv off at the wall as the remote wouldn’t do it

    Location was amazing, staff were impeccable, they couldn’t do enough to help. Would recommend this hotel

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was so cosy- it felt very homely

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    Not sure if I will stay there again .
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    One staff at the breakfast area has an attitude. I am very disappointed with the way she reacted when we did not respond to her question right away.

    Nice hotel not far from the tourist attractions. Breakfast is good 👍.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    9.0
    This was our 3rd time staying here and really like the hotel and it’s location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and comfortable beds and staff ar very nice and welcoming

    Stayed in April 2024

  • Reviewed: April 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The hotel and location was great

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    Recommended hotel!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The seagulls on the roof above our room seemed to be active an loud even by night.

    Good to very good traditional breakfast

    Stayed in April 2024

  • Reviewed: March 30, 2024

    8.0
    Really enjoyed as stated above!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Radiator and Coffee Machine did not work!

    Clean and easy to come and go - nice helpful staff and fantastic breakfast!

    Stayed in March 2024

  • Reviewed: March 27, 2024

    9.0
    Really well located and good value!
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The communal areas were really clean but our room was a bit grubby in places! The duvet cover came off my daughters duvet and the duvet was stained!

    Really well located. Food in the restaurant is really good.. breakfast is really nice and great value at €13.. staff pretty good.. particularly Evan who made us feel really welcome!

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    It was a nice stay with a few drawbacks.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This was our third time staying in Dublin but first time at Cassidy’s and also the first time breakfast wasn’t included. Our first breakfast was comped due to it being our anniversary but honestly if it wasn’t free it wouldn’t have been with the €13 a person. There was no AC which is expected for an older building but the windows that opened were small. They provided a small fan which helped but still woke up sweating. The reserved parking was a little tight but manageable for an experienced driver and only costed €12 a night but needed to be booked in advance.

    It was a very beautiful building with spacious rooms and a large bathroom. The bar was well stocked with what you would expect at an Irish pub. The bed was very comfortable and the staff was pleasant and attentive. The location was perfect since we didn’t want to stay in South Dublin but was still close enough to all the main tourist spots.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Good value, good location super friendly staff and very helpful.
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was as expected

    Very convenient staff were very friendly and helpful. Room are nice, parking if you book. Overall good value.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Great hotel in heart of Dublin
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location and friendly staff

    Stayed in February 2024

  • Reviewed: March 7, 2024

    8.0
    Enjoyable as always
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    The front steps are a big problem for someone with mobility issues .Some handrails would be a great help

    Location, staff .general comfort

    Stayed in February 2024

  • Reviewed: March 6, 2024

    8.0
    Very enjoyable and comfortable.
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect.

    We did not have breakfast. The room was spotless. The location is perfect and very central, assessable and close to all amenities.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Might need to change the old and thin windows and also refresh the bathroom/shower room to provide a bit more water pressure

    Great location, big rooms, excellent breakfast! Confy beds, and very Nice people !

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    We enjoyed our stay and would consider going again because of the location.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was a smell of stale cigarette smoke in the room 222 which we reported to reception. We were reluctant to move rooms after we had unpacked so we left the window open which reduced the smell.

    Breakfast was very good. The cost was not included in the price we paid but we decided to book breakfast for the 3 days of our stay at a special rate of 13 euros. We had one evening meal in the hotel restaurant which we both enjoyed.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    7.0
    This location is great and allowed us to walk to many attractions. Wish the showers had more pressure and and were hotte
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Water pressure and hot water in shower was an issue. Parking wasn’t that great. Hard to get in and out of.

    Food was great. Location to attractions was good

    Stayed in February 2024

  • Reviewed: February 27, 2024

    9.0
    Excellent location, superb breakfast, quiet and comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The staff on the bar did not seem to know how to make the cocktail specials - I am not sure if this was to do with a lack of training, experience or confidence. The bathroom towels were quite small.

    Breakfast was outstanding, the staff were very efficient and the breakfast was excellent quality. The room was quiet and comfortable, bathroom clean. Location and price were an added bonus.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Great overnight stay
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were excellent and I enjoyed the lovely warm room. I will be returning to Cassidy Hotel for sure.

    Stayed in February 2024

Showing 1 - 25

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