The room was very cold with a draft had to sleep with cloths on and the shower had less flow than a dripping tap.

The staff were great and location was very central.

Stayed in March 2024

The wardrobe very old fashioned

Bath room was lovely

Stayed in April 2024

That there was no lifts to the bedrooms.

Breakfast was lovely. Very impressed with the menu. Staff were very helpful.

Stayed in April 2024

Small room, no soap, tiny shower

Excellent location, great parking, friendly staff, good food.

Stayed in April 2024

Rooms a little dated, sink in bedroom , dated carpets in rooms and hallway.

Staff were very friendly. The location of the hotel is excellent.

Stayed in March 2024

This building would be REALLY tough for anyone who had mobility issues. I counted 9 sets of stairs and 7 turns between the carpark and my room (in the 30's) The water pressure was bad... like only a trickle from the shower. It wasn't a deal breaker for me but I sure didn't like it.

The location in town was great and the staff was friendly; the building had a certain charm for me, but it wouldn't for many. *To find the car park: Use GPS/Waze to go to Trade Electric on Lower New Street. The entrance is just to the left of Trade Electric, that is the only way I could find it.

Stayed in April 2024

The food was lovely couldn’t fault it and the staff were brilliant

Stayed in April 2024

I didn't like the way your have to find the room the carpets where very old properly haven't been replaced for years the heating wasn't turned on

I liked the location but the hotel is very old needs some work done

Stayed in April 2024

A lot of stairs to climb .

Very good lot's of choices on Breakfast menu

Stayed in April 2024

Comfortable room, nice location

Stayed in March 2024

Late check out

Stayed in March 2024

The entrance foyer is very dreary and in urgent need of refurbishment. Also no lift in hotel and quite a lot of stairs to ascend to our room

The staff were very friendly and breakfast was very good

Stayed in March 2024

I have stayed here previously and the rooms in the oldest period part of the property hold their age well but the “newer” room in extension at the rear did seem dated and in need of a spruce up. At the price though you can’t complain.

Great location, right in the centre of town. Free parking is also a huge bonus. Breakfast was nice and the staff member serving(leticia) was very friendly and courteous, a real asset to the hotel.

Stayed in March 2024

Mattress was uncomfortable, little to hard compared to my one at home

Breakfast was good, provided what we asked for which was different parts of set menu. Staff very helpful. Ideal location straight onto main street, 5 to 10 min walk to attractions we looked around

Stayed in March 2024

Would prefer a walk in shower instead of shower over bath but wouldn't stop me coming back

Central to everything. Great price. Clean and friendly. Food excellent

Stayed in March 2024

Grand spot. Central and clean

Stayed in February 2024

Rooms were small, bathroom old fashioned. Breakfast was traditional and hearty but service could have been better. Accessing a table for lunch and dinner surprisingly difficult, the bar is popular with locals at the weekend. Service generally satisfactory, far from exemplary.

Location was excellent, based in Kilkenny city centre, close to Castle, big bars etc. The room was pleasant, small, guest house style not hotel style. Met our expectations. Breakfast was satisfactory, guest house style, not hotel, and delivered to our table after a couple of prompts. Things like cold toast and slow to refill coffee detracted from the overall experience. However, based on the overall high price of Kilkenny accommodation and the overall difficultly in finding decent accommodation in Kilkenny I would stay here again if the price was right.

Stayed in December 2023

Didt feel much of a valentines vibe , its the little touch like chocolates or little flower in the room , that makes it special. Even a valentines menu would of been nice . Few balloons . Again its the little things that makes it special.

Hi loved the location, the food the atmosphere. Friendly Staff.

Stayed in February 2024

The location is excellent and the staff are lovely.

Stayed in February 2024

Bedroom small and quite old.

Night porter very helpful. Good breakfast.

Stayed in February 2024

Hall ot with it all

It was very nice lovely staff

Stayed in February 2024

Nothing

Staff were very nice.

Stayed in February 2024

Shower wasn't very hot.

Loved location and overall appearance of the hotel. Breakfast was nice also.

Stayed in January 2024

Bathroom a bit grubby, did not have a great clean before we arrived (there were some fake eyelashes left on the vanity unit). Car park is not very clearly signed from the road - difficult to spot. Bed was a little soft for my liking but that's personal preference. Rate was a little saucy for a 2 star hotel.

Very central location for Kilkenny, close to shops, bars & tourist attractions. Rooms were what I expected for a 2 star hotel, relatively clean bedroom, a bit dated but otherwise ok. Breakfast was perfect and staff were very friendly/helpful.

Stayed in January 2024