Koregaon Park Road, Bund Garden Road, 411001 Pune, India
#134 of 375 hotels in Pune
Guests' ChoiceBased on 536 hotel reviews
7.2Cleanliness
7.7
Comfort
7.7
Location
8.4
Facilities
7.3
Staff
7.9
Value for money
7.1
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 28, 2024
Balasubramanian
QatarThe hotel is starting to age and needs renovation. The wooden flooring of our room made a creaking sound at certain places. Housekeeping and room service staff were polite & helpful, but the service was slow. Breakfast buffet had good mix but was more or less remained same for 4 days. Need variation.
The staffs were always polite, helpful and quick to respond especially at the breakfast restaurant / lounge. The staff at the reception helped with extending my stay at the hotel for additional day when the booking showed as full. Check-in and Check-out were quick and smooth. Breakfast & dinner buffet had good variety of Indian & continental.
Stayed in April 2024
Reviewed: April 25, 2024
Chetan
IndiaRefrigerator in room was missing. In spite of reminding the Refrigerator wasn't made available. The Refrigerator was Installed on 23/4. This was a case of poor service
Everything was good from the word Go.
Stayed in April 2024
Reviewed: April 10, 2024
Duane
PhilippinesCleanliness in the breakfast area.
I feel comfortable the staff is very kind to help me specially Sandiya the guest related staff. When I’m in Pune o will definitely stay again in Crowne.
Stayed in April 2024
Reviewed: April 1, 2024
Vikramjeet
IndiaBathroom towels, bed linen
Courteous staff, value for money, breakfast spread
Stayed in April 2024
Reviewed: March 23, 2024
Anurag
IndiaNot much to do from a family stay perspective. Solo/Office traveller's this is perfect
Location.
Stayed in March 2024
Reviewed: March 20, 2024
Vivek
IndiaSmelly Rooms and Repetitive Breakfast
Location
Stayed in March 2024
Reviewed: March 20, 2024
Abhaykumar
IndiaFurniture and carpets looked old and quite used up. The oil used in food felt different which felt uncomfortable for some cuisines
Stayed in March 2024
Reviewed: March 20, 2024
Devjeet
IndiaService and Food
Location
Stayed in March 2024
Reviewed: March 19, 2024
Rahul
IndiaNo ones answers at the reception
Great Buffet spread, nice rooms
Stayed in March 2024
Reviewed: March 13, 2024
Anil
New ZealandMy booking were lost by the hotel.
Helpful staff
Stayed in March 2024
Reviewed: March 13, 2024
Abinesh
IndiaThe room service was pathetic. Called the room service 3 times to get water but it did not turn up even after 1 hour of waiting.
Awesome breakfast and amazing location.
Stayed in March 2024
Reviewed: March 13, 2024
Goutam
IndiaCheck in experience and food quality.
Check in experience was poor as well kitchen food as well as services need huge improvement.
Stayed in March 2024
Reviewed: February 26, 2024
Antoine
FranceSmoke odor in non-smoking room and nothing made to fix it
Spa
Stayed in February 2024
Reviewed: February 21, 2024
Anand
IndiaBreakfast was cold ,not up to the mark
Location
Stayed in February 2024
Reviewed: February 18, 2024
Rakesh
IndiaAmmeneties
Stayed in February 2024
Reviewed: February 10, 2024
Aqeel
BahrainNothing
Nice hotel
Stayed in February 2024
Reviewed: January 20, 2024
Ammar
YemenRoom carpet was not clean
The location
Stayed in January 2024
Reviewed: January 18, 2024
Kartikeyan
United Arab EmiratesI must admit the room supplies such as towels and sheets could do with some new stock. And the fitness center needs some serious refurbishment both in terms of putting more treadmills, and barbells along with bench. I am an avid fitness enthusiast and I could not use it.
The property location was amazing. The staff was extremely professional and courteous and the room was comfortable.
Stayed in December 2023
Reviewed: December 21, 2023
Shaikh
IndiaNo arrangements for drivers, they have to sleep in owners car. Treat them as humans too and provide decent basic rooms to rest.
Pleasant and comfortable
Stayed in December 2023
Reviewed: December 21, 2023
Nitin
IndiaThe staff especially room dining incharge Mr Day who is really a not fit for this industry
Location was good
Stayed in November 2023
Reviewed: December 13, 2023
Parul
United KingdomAt night there was a mouse which turned up and made noise, after complaining they left a trap in the bedroom
City centre
Stayed in December 2023
Reviewed: December 2, 2023
Rakesh
IndiaKeep it up
B fast was good.Location also good but in congested area
Stayed in November 2023
Reviewed: November 23, 2023
Vikram
United Arab EmiratesSwimming Pool is absolutely rubbish
People and food
Stayed in November 2023
Reviewed: November 20, 2023
Sunil
Indiamore food on breakfast like marriot and more in room
not great but ok
Stayed in November 2023
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