During brakefast we asked for fresh pot of Masala tea, the always brought it when we nearly finished brakefast. Worst Masala tea ever. Come on this is India. I just couldn't believe it. There was dust on the bathroom blue coloured glass. The wardrobe we not clean.

Stayed in February 2024

Room I stayed in did not have window hence felt confined.

Stayed in December 2023

Response of staff to requests was very slow. Requires repeated follow up.

Building and facilities are fine

Stayed in November 2023

The foyer needs cleaning on where the higher parts of the window and artefacts are. As you come out onto the floors you notice it whilst waiting for the lifts. Rooms could be modernised a bit.

Cost and good food

Stayed in October 2023

Room digital keys was not working properly, need to insert and remove atleast 4/5times then only it works.

Value for money

Stayed in September 2023

Door lock system of the room , proximity card was not working properly , have to wait for a long time to get the room door opened

Well maintained rooms , with very good breakfast .

Stayed in August 2023

Good breakfast Good service, Excellent staff

Stayed in July 2023

Evening buffet is not good.

Stayed in July 2023

Nice staff

Good hotel

Stayed in May 2023

Rooms were not ready at check-in, it took almost an hour to give us rooms, work going on in hotel , carpets full of dust. Some rooms didn't have amenities like hand towels, dental kit etc

Location and breakfast.

Stayed in March 2023

The biggest issue was that for the two nights, three days we were there the internet in our Executive room on the fourth floor was almost non existent and despite repeated requests to the front desk staff nothing was done. It seemed they knew of the problem but did not have a solution and could not be honest and say that WiFi doesn't work in that room. They just kept me saying be will sort it out , but no one came to ask/ enquire whether everything was working on well. Internet issue needs to be addressed immediately. We had stayed at the Fortune in Rajkot before arriving at Ahmedabad and that was substantially better.

The hotel location and room was good. Breakfast was ample and okay, but could have been better. The staff in the restaurant and housekeeping were very good. We had an issue with the shower and was sorted out very quickly. The hotel is located very conveniently. Our Executive room had many lamps and other amenities. On the last day we were waiting for someone to help us with the luggage and because the usual staff were busy and we were kept waiting, the manager himself came to help. Thank you.

Stayed in February 2023

No ironing facility. The safe didn't work. When reported it took 45 minutes for the engineer to come and have a look. He then went to look for batteries. We waited another 30 minutes for him to return. In the end we gave up and left the room for the excursion.

The location is very handy but the surroundings are not pleasant. We found the room to be clean but the air condition was a bit oversize. The staff at the restaurant were friendly.

Stayed in February 2023

Rather old facilities, dry-cleaning was broken (and no alternative was possible), employee support was mixed in terms of helpfulness (for example, one employee insisted only a very overpriced service could get us to the airport, the other employee helped us book an uber at 1/3 the price). Upon helping us up with the luggage we gave the security guard 100INR. He refused to leave the room for a few minutes, apparently wanting more money. The other security guard was great however. Internet was very spotty, streaming or video calls were difficult for us across multiple devices.

Breakfast buffet was very nice, kitchen staff very friendly and motivated. Some hotel staff were also very helpful.

Stayed in January 2023

carpet smell, old furniture.

pricing

Stayed in January 2023

Shower drainage system nit good water coming out of the shower cubicle, if improvements then it's good

Good clean staff are friendly

Stayed in January 2023

Once I had to experience that the room Service manager was very rude to me and demanded to me to clear our room table in a very rude manner, waving is hand at me and not even saying “please”. I noticed that women in general don’t receive as much respect as men. Often I talked directly to the staff and the responded to my boyfriend only. also they made him sign everything by nature even though everything was booked on my name and I am female. It seems to be quite old fashioned in India in general, regarding this matter. on our last day, the hotel decided to paint the walls somewhere inside, and as you could not open any window, the horrible toxic smell of paint that should only be used outside, was coming though our ventilation and I could only feel well wearing a face mask in our own hotel room…

Staff was very nice and always tried to help us with every need. We had the Suite in the Hotel on the 7th floor. The service in general was really good and we didn’t have many issues. We could also easily change money to rupees at a fair rate. — room service food was very delicious, but quite spicy if you are not used to it. breakfast was okay, mainly Indian food, some nice fruits but it was everyday the same. And don’t expect real coffee, in India they mix powder with water (: . for the price, the breakfast was so, so.. We had better experiences throughout India in cheaper hotels.

Stayed in December 2022

That no maintenance has been done since my last visit 8 years ago. I liked the hotel with its location and staff who were friendly, but the facility itself needs refreshing

Stayed in November 2022

Location of the Hotel

Stayed in October 2022

They insisted on giving only one card key even when two people are staying in the room (in the name of security and policy). This is a silly policy and a MAJOR inconvenience when travelling with family and grown up kids. Management should review this policy.

Centrally located close to riverfront which is walking distance. Generally clean and well kept.

Stayed in October 2022

Furnishings, fixtures etc a bit old. Need some upgrades.

Spacious room. Food quality was good. Location was prime. Parking facility.

Stayed in October 2022

the front end staff took over an hour to check us in, and seemed to not understand what they were doing, asking each other very straightforward questions. No facilities were explained. internet did not work for hours until a hub was installed in our room - after repeat requests to resolve. the decor was tired and desperately needed a revamp. Even the cushions were flat and sad.

location

Stayed in September 2022

Cleanliness and old property

Stayed in September 2022

Housekeeping and Reception desks The room keys were horrendous and had to activated each and every day dustbins were rusty and won't open room services were never taken out despite msgs a cake for celeb my son's bday was asked but was categorically denied we don't keep bakery products it's a first for me in any star hotel after a good counseling it was agreed to send muffins at 1205H but nothing was send..Highly unprofessional attitude and my stay was nullified and became bitter...

Food

Stayed in September 2022

gREEN tEA sACHETS NOT AVAILABLE

LOCATION

Stayed in August 2022