57, Tamil Sangam Road, Madurai, 625001 Madurai, India
#39 of 74 hotels in Madurai
Guests' ChoiceBased on 714 hotel reviews
6.4Cleanliness
6.7
Comfort
6.8
Location
7.5
Facilities
6.6
Staff
7.2
Value for money
6.6
Free WiFi
6.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
Vamadevan
IndiaThe restaurant's staff failed to meet professional standards, with pots and supply vessels improperly cleaned. Additionally, steel jugs and cups used for serving tea and coffee were dirty, and the food was overpriced.
Bed arrangement made according to my request.
Stayed in May 2024
Reviewed: April 23, 2024
T
MalaysiaRooms without windows has mosquito issue, even with the insect repellant. Bathroom needs good scrubbing.
Location and the restaurant. Excellent staff service particularly Mr. Jayabalan and the FO staff.
Stayed in April 2024
Reviewed: March 15, 2024
Rathindra
IndiaRoom door bell not working in 2nd floor almost all the rooms, Wall clock not working. Water bottle small for 2 adult person not sufficient. No water cooler arrangement.
Hotel Location & payment through card Visa acceptable.
Stayed in March 2024
Reviewed: March 5, 2024
Ankur
India-
-
Stayed in March 2024
Reviewed: February 1, 2024
Anita
IndiaLocation is in crowded area
Room service
Stayed in February 2024
Reviewed: February 1, 2024
Surendra
IndiaRoom are not comfortable and food not good.
Stayed in February 2024
Reviewed: January 28, 2024
Sateesh
IndiaParking is not there Cleanliness can be much better
Location
Stayed in January 2024
Reviewed: December 31, 2023
Rahul
IndiaRoom was dark a bit. After extra mattress hardly there was any space. Bed fancy Head wasn't clean.
Nice stay. Friendly staff. Breakfast buffet was good. Covered car parking in basement. Minakshi temple is near.
Stayed in December 2023
Reviewed: December 7, 2023
Bahuleyan
IndiaHousekeeping was very poor, especially the bathrooms .
Stayed in December 2023
Reviewed: November 18, 2023
Kiran
IndiaStay
Ok
Stayed in October 2023
Reviewed: October 23, 2023
Santhosh
IndiaParking is very difficult. Basement was very shabby.
The bed was comfy, the food was also nice.
Stayed in October 2023
Reviewed: October 17, 2023
Shantala
IndiaWe didn't find thebplace to be clean
Location and staff are good
Stayed in October 2023
Reviewed: October 14, 2023
Moothedath
IndiaNo good vegetarian restaurant nearby. The hotel however housed a restaurant serving veg and non vegetarian food.
Rooms were reasonably clean. Hot water was not available although the staff confirmed service by 4.00 am. Parking was on the main street only. The hotel is on a main bazaar street hence the traffic was more. Location wise it is good and closer to the Meenakshi temple and the main market.
Stayed in October 2023
Reviewed: October 4, 2023
Somenath
IndiaOur room was not cleaned for 2 consecutive days, even after reminding them at the morning.
Stayed in October 2023
Reviewed: October 1, 2023
Kc
IndiaThe entrance is too steep. Experienced drivers would face difficulty. From car parking to room it’s extremely steep and it’s a slope there are no steps. Senior citizens and people with leg pain or similar issues will suffer surely. Room was smelly each time we went out and came, seems sewage drainage issue. Chairs had spider webs, balcony grills had spider webs, seems not cleaned for long.
The staffs were very good, Food was good. Room was good
Stayed in September 2023
Reviewed: September 17, 2023
Sivakumar
Indiathe room service starts late say around 7 am.It should start at least at 6.30 am for catering to business travellers Restaurant service is good but they should start a bit early in the morning.
Reception and handling check in done well.Service is good. Rooms are by and large neat.
Stayed in September 2023
Reviewed: September 1, 2023
Praveen
IndiaNothing to complain
The rooms where neat and clean and staff were accomdative
Stayed in August 2023
Reviewed: August 25, 2023
Rajnee
IndiaNice break fast..no hot water...moderate response from house keeping
Stayed in August 2023
Reviewed: August 23, 2023
Viji
IndiaDelay in restaurant
All good
Stayed in August 2023
Reviewed: August 15, 2023
Dheerender
IndiaI would expect the hotel housekeeping to do room service and also provide complimentary water bottles, soaps in advance not only on checkin date. Hot water issues were there sometimes.
I loved that the hotel is closeby to temple. Secondly lot of local eatries nearby for breakfast, lunch and dinner. Cleanliness is good. One other thing: Sumathi, She was so so helpful. She always carry that smile and does provide exceptional customer service. We met with accident near Tepakulam and when reached hotel Sumathi mam was really really helpful and she was super quick to give us a spare room for medicare treatment.
Stayed in August 2023
Reviewed: August 9, 2023
Sivakumar
IndiaRooms were lacking in terms of cleanliness especially the bathrooms need to be refreshed with newer fittings. There was also a leak from the bathroom to the room entrance. I had to ask the reception several times to get another room.
The breakfast was good, and the room's size was good enough. The hotel is located in a good location and easily accessible.
Stayed in July 2023
Reviewed: August 8, 2023
Sunita
Indiamy parents visited the property for one day only and they had a very bad experience as they were coming from a long journey from north and reached by 9 in the morning they needed to freshen up but the hotel staff didn’t cooperate at all and allowed them to checkin at 12 only though they had a vacant rooms available. i already informed them about their early arrival but they didn’t replied back at all.
location only
Stayed in August 2023
Reviewed: August 4, 2023
Sandeep
United KingdomHot water not available
Stayed in July 2023
Reviewed: July 17, 2023
Faaiz
NetherlandsAn unforeseen situation came up, thus the hotel was more than understanding to let us have a very late checkout for free. No chargesZ
Stayed in June 2023
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