Location

Stayed in October 2023

I felt the WiFi could have been a bit better; my connection was always intermittent.

I loved my stay at The Carlton. The location was perfect, offering a stunning view from my room. The hospitality was outstanding, and the facilities were top-notch. I can't wait for my next visit!

Stayed in December 2023

Had to pay for TV channels. No English channels

Very friendly staff room very comfortable. Food very good.

Stayed in October 2023

The price is a little too much. The sofa bed is the worst.

The staff are friendly and the food is amazing! The ambiance is priceless for the stay!

Stayed in August 2023

Everything is perfect - Location, Staff, Food, Club, They can think of adding swimming pool to the property Earlier, they used to have their own boats for boating in the lake, can think of restarting the same

Location of the Carlton is excellent, just overlooking the Lake. The package included Bed, Breakfast and Dinner which was worth the value for money Facilities included were the club house having the games - mostly complimentary excepting Billiards, air hockey Cycles were provided to guest on complimentary basis

Stayed in July 2023

e xcept elevator,excellant

better provide lift to downstairs. we senior citizen feel difficult 3times food & going out by car to have the steps.last two season,we stay there only.in future also we shall come to say there.

Stayed in May 2023

Good location food is good

Stayed in May 2023

nothing

Very good

Stayed in April 2023

None

Location Food Hospitality

Stayed in December 2022

What could be better? The one thing that needs to be worked on is the restaurant table top, which had stains of food. Would recommend changing the tabletop dressings the moment someone has used it. No one wants to stare at the curry stains while eating.

Stayed here for 2 nights this month (Oct 2022). It's located next to the lake and offers breathtaking views. Perfect for those who prefer calm and relaxing experiences with luxury. It also maintains good hygiene standards. The property offers ample parking space. Overall, the hygiene standard is good. What could be better? The only thing which I noticed was the restaurant table top, which had stains of food. Would recommend changing the tabletop dressings the moment someone has used it. No one wants to stare at the curry stains while eating.

Stayed in October 2022

Nothing.

Location and layout.

Stayed in September 2022

old hotel

location, service , amenities

Stayed in July 2022

Bathroom didn't have exhaust fan.

Stayed in July 2022

Nothing seen uncomfortable

The location and facilities with in the property

Stayed in June 2022

Three main problems: - the wi-fi connection was unreliable, weak and with frequent outages. If you want to have an online business meeting or watch a movie online, think twice. - the room was noisy: kids often shouting in the long empty corridor in front of the room, workers banging etc. from quite early in the morning - I had a very negative experience using the hotel's travel agent. Their taxi left me halfway to my destination, I had to walk alone in the rain in the forest, totally lost. It took a day of heavy complaining after I finally got the payment back. Beware!

An amazing location with a view of the lake Absolutely fabulous staff - very polite, very friendly A great breakfast and dinner selection, excellent food The shared spaces were comfortable Perfect massages on offer (the foot massage was really great)

Stayed in June 2022

Wrong question.

Hospitality of entire staff is commendable. Location and property both are top notch.

Stayed in June 2022

clean and neat

best location

Stayed in June 2022

The food spread for dinner are mostly of Indian variety- it would have been nice to get some continental food as well

Excellent location- very friendly staff- reasonably good amenities

Stayed in May 2022

Had North Indian Cuisine, taste was ok, it was not like hat the cuisine should be, need to relook at it.

Location is awesome. Property is well maintained.

Stayed in May 2022

Cancelation policy

Good location great lawns Good activities

Stayed in May 2022

The hotel is beautiful and all the rooms face the lake..The staff is very polite and helpful.They arrange for private bonfires for family get togethers.The staff is very good especially the guest relations executive kanmani who is always ready to help. Overall the best place to stay in kodai with beautiful location and excellent service.

Stayed in May 2022

The Carlton is one of the prime property in Kodaikanal which is good value for money in terms of their service and location. Most of the rooms are facing the beautiful lake which is really pleasant. The staffs are very courteous and helpful.

Stayed in April 2022

The hospitality was exceptional.

Stayed in January 2022

The restaurant serves a buffet breakfast, lunch and dinner. while all staff wear masks , the guests hardly wore masks.. some even ate while helping themselves and used the same hands to serve themselves (!). My speaking to the deputy manager did not make any difference… so we ensured we wore masks and ate before others came in. Sad as otherwise, this is an excellent hotel where I have stayed many many times from my childhood. Kalai at the restaurant was excellent and very helpful and so was Shanmugam n housekeeping who took care of our rooms.

location and service

Stayed in December 2021