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Reviews of The Leela Palace Jaipur This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jaipur-Delhi Highway, NH11, Kukas, 302028 Jaipur, India

#6 of 499 hotels in Jaipur

Guests' Choice

Review Score

Based on 699 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    8.6

  • Facilities

    9.4

  • Staff

    9.5

  • Value for money

    8.7

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 3, 2024

    10
    Palatial and superb service!
    • Leisure trip
    • Family with young children
    • Grand Villa with Terrace (Family Room) - Stay includes Indian evening Tea+20% Discount on Spa
    • Stayed 3 nights
    • Submitted from a mobile device

    All wonderful, only issue was there were renovations to the bar and restaurant on our last day, but the staff were wonderful in making the alternative arrangements good

    Everything! Stunning

    Stayed in May 2024

  • Reviewed: May 25, 2024

    10
    Had a great stay. Everything was top notch. Staff are polite and helpful, food and breakfast was delicious.
    • Leisure trip
    • Couple
    • Grand Villa with Terrace (Family Room) - Stay includes Indian evening Tea+20% Discount on Spa
    • Stayed 4 nights
    • Submitted from a mobile device

    The property is very beautiful, lovely decor and top facilities.

    Stayed in May 2024

  • Reviewed: May 25, 2024

    9.0
    The stay was exceptional, and we had a great time ✨
    • Leisure trip
    • Family with young children
    • Royal Villa with Plunge Pool -Stay includes Indian evening Tea+ Palace Services (Cocktail Hours 05 PM to 07 PM + Butler Service)+20% Discount on Spa
    • Stayed 3 nights
    • Submitted from a mobile device

    There is nothing not to like, however, it does not have extensive gardens or large grounds, as some of the other comparable range properties have. Also the training level of lower level staff in the property needs to be improved. Serving staff could be better.

    Location and layout of the property is great. It is away from the main city in a quite area, next to a hillside. The rooms are great and specifically the Villas with the Plunge pool are fabulous. The food is excellent and the daily spread caters to all tastes. The offer of the evening tea and drinks with the Villas is exceptional value.

    Stayed in April 2024

  • Reviewed: May 20, 2024

    10
    The best ever
    • Leisure trip
    • Couple
    • Grand Villa- Stay includes Indian evening Tea+20% Discount on Spa
    • Stayed 6 nights
    • Submitted from a mobile device

    Everything fantastic hotel

    Stayed in May 2024

  • Reviewed: May 19, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Royal Villa with Courtyard-Stay includes Indian evening Tea+ Palace Services (Cocktail Hours 05 PM to 07 PM + Butler Service)+20% Discount on Spa
    • Stayed 2 nights
    • Submitted from a mobile device

    Our stay was amazing ! It exceeded our expectations - the experience starting from the check in to the check out was outstanding. Our butlers Rishin, Anurag, Ravindra and Jesav were so helpful and has been so caring. I celebrated my birthday at the Leela Palace Jaipur, and they all made this day so special for me… I will definitely visit again ! This property now holds a special place in our hearts

    Stayed in May 2024

  • Reviewed: May 19, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Royal Villa with Courtyard-Stay includes Indian evening Tea+ Palace Services (Cocktail Hours 05 PM to 07 PM + Butler Service)+20% Discount on Spa
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s one of the most luxurious experiences one can have in an Indian property. Loved our stay.

    Stayed in March 2024

  • Reviewed: May 17, 2024

    9.0
    Lovely Hotel and Great Service
    • Leisure trip
    • Family with young children
    • Grand Villa Twin - Stay includes Indian evening Tea+20% Discount on Spa
    • Stayed 4 nights
    • Submitted from a mobile device

    Lovely hotel in a nice location. We had a couple of issues due to a wedding being held there. However this was quickly resolved by management once it was brought to their attention. The pool villas are lovely and staff were very hospitable.

    Stayed in April 2024

  • Reviewed: May 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Grand Villa- Stay includes Indian evening Tea+20% Discount on Spa
    • Stayed 2 nights
    • Submitted from a mobile device

    Great hotel and fantastic atmosphere. The personnel was professional and responsive. Special thanks to the floor manager and the flute player Hemant during breakfast.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Grand Villa- Stay includes Indian evening Tea+20% Discount on Spa
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing. Would love to be back again.

    Everything was perfect. Love it so much that the place were decorated with fresh flowers everywhere. Great hospitality. All the staffs very professional, friendly and well trained. Service was 100%. Hotel provide us will complimentary activities throughout the day, in case we didn’t want to travel to the city.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    Awesome stay and food
    • Leisure trip
    • Couple
    • Palace Room
    • Stayed 1 night

    Everything was awesome

    Stayed in May 2024

  • Reviewed: May 7, 2024

    10
    Royal Experience !!
    • Leisure trip
    • Family with young children
    • Royal Villa with Plunge Pool -Stay includes Indian evening Tea+ Palace Services (Cocktail Hours 05 PM to 07 PM + Butler Service)+20% Discount on Spa
    • Stayed 2 nights

    Nothing we can say we Din't Liked :D

    First thing is the Hospitality and then the Property, Beautifully Managed.. From the First Person you meet at the Property till the Last Person you leave will always make you feel special. To name a few.. from Anul in front desk, our caretakers.. Ritvik/Sashwati & Rick.. our Head Chef Pushpinder Saini and the rest of the Staff.. Everyone was to Humble and made sure we got the Best of our Experience. Always recommend this property if you wanna feel like King and experience there Royal Services !!

    Stayed in May 2024

  • Reviewed: May 7, 2024

    10
    A truly 5 star hotel. I rate it 7 star!
    • Leisure trip
    • Family with young children
    • Palace Room
    • Stayed 3 nights
    • Submitted from a mobile device

    1. Weren't sure if we would get early check in or not. Would have been nice if they had confirmed. 2. Filled out the arrival and check in process a few times once through their online check in, then again via booking.com app and then at the hotel, could make this more efficient.

    This is the best hotel we have ever stayed at. The hotel was exceptional in all aspects of service! 1. Welcome and arrival were exceptional 2. Food dietary requirements as pure veg and sattvik diet (no onion and no garlic, no hing) were completely met with tasty food. Chefs each day met us and planned our meals, even at short notice. Generous portions upon request. 3. Wife had hurt her hand, and they went out there way with an on-site doctor if needed. Flowers delivered twice to her with genuine messages of care. 4. Team available on WhatsApp if needed with daily reminders of activities. Tripti was excellent! 5. Lalit in dining experience arranged breakfast for us to take away as we had an early flight. Generous portions of sandwiches, donoughts, drink, and coffees (our stay included breakfast package). A lot of places will just ignore the point. 6. Every single person who works there takes pride in their work, was courteous, and have been trained exceptionally well. Every person would stop to greet you and say, "namaste." A humble workforce. 7. Massages were great. 8. Hindu temple on site for daily aarti was a very nice experience, kept very clean. 9. Pool was nice and clean 10. Evening entertainment was amazing 11. Rajasthan 4 course dining experience within Sheesh Mahal, a room totally lit by just candles and mirrors was unique. 12. Staff were just so easy to converse with, spoke very good English. You will feel like royalty staying here. We will definitely be back with the entire family.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    10
    Excellent! Fabulous! I miss it already
    • Leisure trip
    • Family with young children
    • Grand Villa Twin - Stay includes Indian evening Tea+20% Discount on Spa
    • Stayed 2 nights
    • Submitted from a mobile device

    You cant ‘not like’ anything there

    EVERYTHING. The spacious and vast spread property is super well maintained and have great vibes

    Stayed in May 2024

  • Reviewed: May 4, 2024

    10
    HIGHLY recommended hotel if you're staying in Jaipur :)
    • Leisure trip
    • Family with young children
    • Palace Twin Room
    • Stayed 3 nights

    Everything was FANTASTIC! And I can't wait to visit again! From the food (all meals) to the room, the housekeeping services, the staff and their hospitality - was top notch! My daughter didn't want to leave :) The whole property was stunning and a visual treat both during the day and night. The little personalised touches added through out the stay really made it memorable.

    Stayed in May 2024

  • Reviewed: May 1, 2024

    9.0
    A wonderful escapade to Jaipur
    • Leisure trip
    • Solo traveler
    • Royal Villa with Courtyard-Stay includes Indian evening Tea+ Palace Services (Cocktail Hours 05 PM to 07 PM + Butler Service)+20% Discount on Spa
    • Stayed 1 night
    • Submitted from a mobile device

    On an unfortunate note, the waiting staff needs to learn that food allergies are something serious and this kind of information about guests should be proactively shared to all staff in all restaurants. After 2 attacks in less than 24hours, I couldn't bear with having any food brought to me by anyone as I felt I couldn't trust them anymore. A real pity...

    Very beautiful palace, from the gardens to the lighting on the building. The staff is attentive and dedicated. They have a wonderful way of making guest feel at ease and comfortable. All the activities are nicely curated and the facilities are lovely.

    Stayed in March 2024

  • Reviewed: April 29, 2024

    10
    I would love to go back to Leela Palace Jaipur
    • Leisure trip
    • Family with young children
    • Grand Villa Twin - Stay includes Indian evening Tea+20% Discount on Spa
    • Stayed 2 nights
    • Submitted from a mobile device

    NA

    Everything the property is absolutely beautiful! The guest relations team is the cherry on the top! They go above and beyond to make the guest feel comfortable and also the hotel tour was helpful

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Royal Villa with Plunge Pool -Stay includes Indian evening Tea+ Palace Services (Cocktail Hours 05 PM to 07 PM + Butler Service)+20% Discount on Spa
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    It was an amazing experience. The entire property is stunning with beautiful architecture and outstanding hospitality. The team led by Ms. Trupti was exceptional. Our butler, Mr. Ravindra was always available and the staff went out of their way to make our trip memorable.

    Stayed in March 2024

  • Reviewed: April 20, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Royal Villa with Courtyard-Stay includes Indian evening Tea+ Palace Services (Cocktail Hours 05 PM to 07 PM + Butler Service)+20% Discount on Spa
    • Stayed 3 nights
    • Submitted from a mobile device

    Great hotel! Hospitality and customer service was brilliant. All staff were extremely helpful and so friendly. Room was spotless and had everything we needed and the buffet was amazing. I can't thank the staff enough who made our stay very pleasant. We were visiting with our 8 month baby and when he fell ill the hotel staff arranged for a doctor to attend very quickly and we were very well looked after. Special mention to Tushal who was just great! The hotel has lots of activities on during the day as well.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Five Star Experience in a Beautiful Resort
    • Leisure trip
    • Couple
    • Royal Villa with Plunge Pool -Stay includes Indian evening Tea+ Palace Services (Cocktail Hours 05 PM to 07 PM + Butler Service)+20% Discount on Spa
    • Stayed 3 nights
    • Submitted from a mobile device

    It was a 30-minute drive out of the town, but it was worth the travel to be somewhere more peaceful. The resort can provide anything you need.

    We felt like royalty staying at the Leela Palace. It's such a peaceful oasis after touring Jaipur each day. The Leela Palace is in a beautiful setting with gorgeous architecture, a unique resort, and experience staying here. Every staff member provided impeccable service with a smile. All staff were friendly and professional, and nothing was too difficult to organise. Our Butler Shashwati ensured our stay went smoothly and who provided excellent service with some local knowledge. We loved the hotel entertainment and 5 star restaurant experience, including our dinner at the Mohan Mahal. The breakfasts were fantastic (fresh with quality) with plenty of options. We loved all the little extras/touches the resort provided, such as being welcomed each time returning to the hotel, the send-off at checked out, and the local made gifts and treats. The hotel facilities were great, and there was enough for everyone, including poolside loungers. The gym was a good size with modern equipment (everything you need) and the spa first class. We would definitely stay again and recommend to family and friends visiting Jaipur.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Wonderful, made us feel like royalty
    • Leisure trip
    • Family with young children
    • Grand Villa with Terrace (Family Room) - Stay includes Indian evening Tea+20% Discount on Spa
    • Stayed 3 nights
    • Submitted from a mobile device

    This might sound like an odd thing to put as a negative, but sometimes there were so many staff trying to look after us at once that it was a bit overwhelming.

    Fabulous setting and gorgeous room. Big thank you to Tripti and Gautam for personalising our stay and and helping us to plan a fab itinerary that suited our family perfectly.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Amazing service and a beautiful hotel.
    • Leisure trip
    • Couple
    • Grand Villa- Stay includes Indian evening Tea+20% Discount on Spa
    • Stayed 3 nights
    • Submitted from a mobile device

    This is a lovely hotel in the traditional Style, very beautiful and looks like a palace! We had a lovely villa room, which was very spacious and the most comfortable bed in any hotel I’ve stayed in. The staff were amazing! I can’t say enough about them and in particular Sable and her team. We would definitely stay here again should we Return to Jaipur.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    PERFECT STAY
    • Leisure trip
    • Couple
    • Royal Villa with Courtyard-Stay includes Indian evening Tea+ Palace Services (Cocktail Hours 05 PM to 07 PM + Butler Service)+20% Discount on Spa
    • Stayed 3 nights

    FOOD CAN IMPROVE

    SERVICE WAS VERY GOOD

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Palace Room
    • Stayed 1 night
    • Submitted from a mobile device

    Aestheticly built. Staff gave personal attention to each guest and their service was outstanding. Food quality and taste was superb. Had a great experience.

    Stayed in March 2024

  • Reviewed: April 5, 2024

    10
    Fabulous.
    • Leisure trip
    • Travelers with friends
    • Palace Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Exceptional resort with exceptional staff. Attractively designed Indian themes throughout. Extremely comfortable bedrooms and public rooms.

    Stayed in March 2024

Showing 1 - 25

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