Jaipur-Delhi Highway, NH11, Kukas, 302028 Jaipur, India
#6 of 499 hotels in Jaipur
Guests' ChoiceBased on 699 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
8.6
Facilities
9.4
Staff
9.5
Value for money
8.7
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 3, 2024
Uma
United KingdomAll wonderful, only issue was there were renovations to the bar and restaurant on our last day, but the staff were wonderful in making the alternative arrangements good
Everything! Stunning
Stayed in May 2024
Reviewed: May 25, 2024
Sonam
SwitzerlandThe property is very beautiful, lovely decor and top facilities.
Stayed in May 2024
Reviewed: May 25, 2024
Romi
IndiaThere is nothing not to like, however, it does not have extensive gardens or large grounds, as some of the other comparable range properties have. Also the training level of lower level staff in the property needs to be improved. Serving staff could be better.
Location and layout of the property is great. It is away from the main city in a quite area, next to a hillside. The rooms are great and specifically the Villas with the Plunge pool are fabulous. The food is excellent and the daily spread caters to all tastes. The offer of the evening tea and drinks with the Villas is exceptional value.
Stayed in April 2024
Reviewed: May 20, 2024
Laura
United KingdomEverything fantastic hotel
Stayed in May 2024
Reviewed: May 19, 2024
Drishtyna
MauritiusOur stay was amazing ! It exceeded our expectations - the experience starting from the check in to the check out was outstanding. Our butlers Rishin, Anurag, Ravindra and Jesav were so helpful and has been so caring. I celebrated my birthday at the Leela Palace Jaipur, and they all made this day so special for me… I will definitely visit again ! This property now holds a special place in our hearts
Stayed in May 2024
Reviewed: May 19, 2024
Pranjal
IndiaIt’s one of the most luxurious experiences one can have in an Indian property. Loved our stay.
Stayed in March 2024
Reviewed: May 17, 2024
Fatema
United KingdomLovely hotel in a nice location. We had a couple of issues due to a wedding being held there. However this was quickly resolved by management once it was brought to their attention. The pool villas are lovely and staff were very hospitable.
Stayed in April 2024
Reviewed: May 12, 2024
Yury
UzbekistanGreat hotel and fantastic atmosphere. The personnel was professional and responsive. Special thanks to the floor manager and the flute player Hemant during breakfast.
Stayed in May 2024
Reviewed: May 9, 2024
Mei
SingaporeNothing. Would love to be back again.
Everything was perfect. Love it so much that the place were decorated with fresh flowers everywhere. Great hospitality. All the staffs very professional, friendly and well trained. Service was 100%. Hotel provide us will complimentary activities throughout the day, in case we didn’t want to travel to the city.
Stayed in May 2024
Reviewed: May 9, 2024
Manish
IndiaEverything was awesome
Stayed in May 2024
Reviewed: May 7, 2024
Zakir
IndiaNothing we can say we Din't Liked :D
First thing is the Hospitality and then the Property, Beautifully Managed.. From the First Person you meet at the Property till the Last Person you leave will always make you feel special. To name a few.. from Anul in front desk, our caretakers.. Ritvik/Sashwati & Rick.. our Head Chef Pushpinder Saini and the rest of the Staff.. Everyone was to Humble and made sure we got the Best of our Experience. Always recommend this property if you wanna feel like King and experience there Royal Services !!
Stayed in May 2024
Reviewed: May 7, 2024
Amit
United Kingdom1. Weren't sure if we would get early check in or not. Would have been nice if they had confirmed. 2. Filled out the arrival and check in process a few times once through their online check in, then again via booking.com app and then at the hotel, could make this more efficient.
This is the best hotel we have ever stayed at. The hotel was exceptional in all aspects of service! 1. Welcome and arrival were exceptional 2. Food dietary requirements as pure veg and sattvik diet (no onion and no garlic, no hing) were completely met with tasty food. Chefs each day met us and planned our meals, even at short notice. Generous portions upon request. 3. Wife had hurt her hand, and they went out there way with an on-site doctor if needed. Flowers delivered twice to her with genuine messages of care. 4. Team available on WhatsApp if needed with daily reminders of activities. Tripti was excellent! 5. Lalit in dining experience arranged breakfast for us to take away as we had an early flight. Generous portions of sandwiches, donoughts, drink, and coffees (our stay included breakfast package). A lot of places will just ignore the point. 6. Every single person who works there takes pride in their work, was courteous, and have been trained exceptionally well. Every person would stop to greet you and say, "namaste." A humble workforce. 7. Massages were great. 8. Hindu temple on site for daily aarti was a very nice experience, kept very clean. 9. Pool was nice and clean 10. Evening entertainment was amazing 11. Rajasthan 4 course dining experience within Sheesh Mahal, a room totally lit by just candles and mirrors was unique. 12. Staff were just so easy to converse with, spoke very good English. You will feel like royalty staying here. We will definitely be back with the entire family.
Stayed in May 2024
Reviewed: May 4, 2024
Ekas
FranceYou cant ‘not like’ anything there
EVERYTHING. The spacious and vast spread property is super well maintained and have great vibes
Stayed in May 2024
Reviewed: May 4, 2024
Lj
IndiaEverything was FANTASTIC! And I can't wait to visit again! From the food (all meals) to the room, the housekeeping services, the staff and their hospitality - was top notch! My daughter didn't want to leave :) The whole property was stunning and a visual treat both during the day and night. The little personalised touches added through out the stay really made it memorable.
Stayed in May 2024
Reviewed: May 1, 2024
Clowez
Hong KongOn an unfortunate note, the waiting staff needs to learn that food allergies are something serious and this kind of information about guests should be proactively shared to all staff in all restaurants. After 2 attacks in less than 24hours, I couldn't bear with having any food brought to me by anyone as I felt I couldn't trust them anymore. A real pity...
Very beautiful palace, from the gardens to the lighting on the building. The staff is attentive and dedicated. They have a wonderful way of making guest feel at ease and comfortable. All the activities are nicely curated and the facilities are lovely.
Stayed in March 2024
Reviewed: April 29, 2024
Priya
AustraliaNA
Everything the property is absolutely beautiful! The guest relations team is the cherry on the top! They go above and beyond to make the guest feel comfortable and also the hotel tour was helpful
Stayed in April 2024
Reviewed: April 27, 2024
Tomar
IndiaNothing
It was an amazing experience. The entire property is stunning with beautiful architecture and outstanding hospitality. The team led by Ms. Trupti was exceptional. Our butler, Mr. Ravindra was always available and the staff went out of their way to make our trip memorable.
Stayed in March 2024
Reviewed: April 20, 2024
Pardeep
United KingdomGreat hotel! Hospitality and customer service was brilliant. All staff were extremely helpful and so friendly. Room was spotless and had everything we needed and the buffet was amazing. I can't thank the staff enough who made our stay very pleasant. We were visiting with our 8 month baby and when he fell ill the hotel staff arranged for a doctor to attend very quickly and we were very well looked after. Special mention to Tushal who was just great! The hotel has lots of activities on during the day as well.
Stayed in April 2024
Reviewed: April 18, 2024
Suellen
AustraliaIt was a 30-minute drive out of the town, but it was worth the travel to be somewhere more peaceful. The resort can provide anything you need.
We felt like royalty staying at the Leela Palace. It's such a peaceful oasis after touring Jaipur each day. The Leela Palace is in a beautiful setting with gorgeous architecture, a unique resort, and experience staying here. Every staff member provided impeccable service with a smile. All staff were friendly and professional, and nothing was too difficult to organise. Our Butler Shashwati ensured our stay went smoothly and who provided excellent service with some local knowledge. We loved the hotel entertainment and 5 star restaurant experience, including our dinner at the Mohan Mahal. The breakfasts were fantastic (fresh with quality) with plenty of options. We loved all the little extras/touches the resort provided, such as being welcomed each time returning to the hotel, the send-off at checked out, and the local made gifts and treats. The hotel facilities were great, and there was enough for everyone, including poolside loungers. The gym was a good size with modern equipment (everything you need) and the spa first class. We would definitely stay again and recommend to family and friends visiting Jaipur.
Stayed in April 2024
Reviewed: April 17, 2024
Ruth
United KingdomThis might sound like an odd thing to put as a negative, but sometimes there were so many staff trying to look after us at once that it was a bit overwhelming.
Fabulous setting and gorgeous room. Big thank you to Tripti and Gautam for personalising our stay and and helping us to plan a fab itinerary that suited our family perfectly.
Stayed in April 2024
Reviewed: April 14, 2024
Jacqueline
United KingdomThis is a lovely hotel in the traditional Style, very beautiful and looks like a palace! We had a lovely villa room, which was very spacious and the most comfortable bed in any hotel I’ve stayed in. The staff were amazing! I can’t say enough about them and in particular Sable and her team. We would definitely stay here again should we Return to Jaipur.
Stayed in April 2024
Reviewed: April 10, 2024
Shah
IndiaFOOD CAN IMPROVE
SERVICE WAS VERY GOOD
Stayed in April 2024
Reviewed: April 7, 2024
Saurav
IndiaAestheticly built. Staff gave personal attention to each guest and their service was outstanding. Food quality and taste was superb. Had a great experience.
Stayed in March 2024
Reviewed: April 5, 2024
Stephen
United KingdomNothing
Exceptional resort with exceptional staff. Attractively designed Indian themes throughout. Extremely comfortable bedrooms and public rooms.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content