The swimming pool

The excellent location

Stayed in February 2024

nothing in paricular

under renovation and was a little restricted, but it was still good

Stayed in March 2024

No issues

Good n satisfied customer

Stayed in March 2024

Restaurant staff at the entrance need to improve their service knowing it is a service industry .We went down for breakfast at 9am was told no seats available and directed us to 1st floor .We went up were told the same thing and directed to go down.The hotel should have better arrangements. Eg: apologized to guest and make an effort to check if there’s a seat at the other floor instead of sending up and down. Reception staff wasn’t friendly .They didn’t even greet probably busy and tired attending to many guest

Convenient

Stayed in February 2024

Staff at reception took ages to check us in for one night and actually asked me if my passport had expired (it had not) like an immigration official. When you have just arrived at a good hotel, you don't expect that kind of thing. It was totally unnecessary to take so long copying our documents and staring at the computer.

Wonderful room, roof top restaurant and room service was great.

Stayed in January 2024

The normal breakfast place closed for renovation. Really dissapointed with the current setup.

Good location and great hotel

Stayed in December 2023

No hot water in the morning. Hope it was an aberration!

Sleek room, iPad operated room controls, polite staff, decent food

Stayed in January 2024

It wasn’t in the city centre

It was clean and staff were friendly

Stayed in January 2024

Service is poor. Staff are nice but poorly trained. This blame lies with the management of the hotel

Rooms and cleanliness

Stayed in January 2024

We were overcharged by £50 (Rs 4800). We stayed for nearly a week and had a early morning flight - so settled the bill in a hurry and we didnt notice that there was some charges for SKY; we had 4 rooms and none of us watch TV. Also, we had so many extra charges (laundry, room service, spa etc) so couldn't see wood for trees in the bill. Lessons learnt is to settle the bill, the previous night so we don't incur any incorrect invoices. And to double / triple check the invoices while we are staying in the hotel!!

Really enjoyed out stay in Nov, this is the 3rd time in 2023 we have stayed here. Staff are superb friendly and very helpful. My mum (83 yrs old) stayed with us on a couple of days and the staff took care of her safety so well. We will defo be going back here. Location is ideal for shopping in TNagar, so many good shops are in walkable location. The spa members are very good too - the deco in the Spa rooms could be modertised; in need of renovation. The gym is small but was good for us, equiments are pretty new and well maintained. We recommend renting the car (5 seat Innova) from the hotel; our driver Vetrivel was so helpful and drove us around throughout our stay in Chennai. Highly recommend Vetri's driving so we will be requesting him as our driver during our next stay (i.e in 2024).

Stayed in November 2023

We were in a room directly above a party hall and the music, in particular the drums, was getting to be annoying. However, the duty manager acted promptly and immediately offered us a quieter room. Much appreciated. The room shade and the screen controlled by the tablet were excellent, but a minor goof up on the installation has left a large gap at the bottom of the window and hence, the room cannot be made fully dark: so you cannot sleep in late since the morning sun brightens up the room!

The location and the service. The facilities in the room were really top notch, including the tablet for control that actually worked quite well, and the well-appointed bathroom and toilet. We went for lunch at the rooftop restaurant SKY and had a mix of Asian and Indian items. The quality of the food and the taste were both exceptional, the ambience and the service were also excellent. It is a bit pricey, but definitely worth it. The staff at the reception were kind enough to hold a medication for us to be picked up by a friend two days AFTER our stay, very unusual and much appreciated.

Stayed in December 2023

Nothing to much to say

Good location, service & hospitality

Stayed in November 2023

All good

Cleanliness

Stayed in November 2023

NA

Rooms clean with friendly staffs

Stayed in November 2023

Overall, it was a pleasant stay

Stayed in November 2023

The only minor thing I would point out is the valet parking. It took quite a while (15-20 mins) for the valet driver to get our car out but this could be because the hotel was quite busy that evening with a lot of visitors. Otherwise, nothing else, and everything was first rate.

Very nice hotel with friendly staff. This is my second stay here and I cannot recommend this place enough. Loved the buffet breakfast which had a wonderful spread, and the room was very comfortable.

Stayed in November 2023

Very friendly staff. Good food . Very clean & good hygiene

Stayed in October 2023

N/A

Very supportive and helpful staff. They were very friendly especially the staff in the dining helped us serving the breakfast and food in the room as my mum was elderly and also helped pack up food when we were ready to leave. Truly they made us feel homely and would like to Thank all staff who took care of the needs in the room and at dining.

Stayed in October 2023

It’s a nice place to stay.

It’s strategically located nearby T Nagar and Pondy Bazaar. Autos available right outside the hotel

Stayed in October 2023

I didn't like the design of the room and the ambiance in the hotel. It is not particularity comfortable. The over digitization of the room is annoying and doesn't compensate for the lack of practical comfort as tea mugs, office chair, hooks to hang clothes on, etc.

The room was clean and they were kind to switch my room to a better option. The food was quite nice. I loved their branch in Pondicherry, but the Chennai branch is not as comfy.

Stayed in October 2023

expecting better service at breakfast

room is ok . wash room is good . good Resturant on rooftop

Stayed in July 2023

The food selection at night. I arrived late. And pool access etc.

In room amenities were great.

Stayed in August 2023

NA

Breakfast was good and the environment.and clean

Stayed in September 2023

The spa's steam room wasn't functioning; this just wasted a 10 mins of my relaxation time. But the team in Spa were so friendly and professional - really enjoyed a good massage, so thank you. Everything else was perfect, thanks

Breakfast was good - wide range and the staff were friendly. Gym - good size, set up well. It is shame that the Swimming and Sun Bathing areas were not open; we were told that they were undergoing repairs. Rooftop Restaraunt - amazing views and good food

Stayed in September 2023