8A/33,W.E.A Channa Market, Karol Bagh, Karol bagh, 110005 New Delhi, India
#76 of 1,267 hotels in New Delhi
Guests' ChoiceBased on 473 hotel reviews
8.2Cleanliness
8.2
Comfort
8.3
Location
8.8
Facilities
8.2
Staff
9.1
Value for money
8.2
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 23, 2024
Hiwanj
IndiaGreat location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was good. It was clean, stylish, roomy with excellent and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
Stayed in April 2024
Reviewed: April 22, 2024
Mikaela
FinlandThere was some noises coming next to our room but nothing to disturbing.
The staff eas extremely helpful and kind and all of our needs were met. Special thanks to Mr. Pratham for helping us with issues regarding another hotel cancelling.
Stayed in April 2024
Reviewed: April 19, 2024
Alex
DenmarkReally friendly staff and nice rooms at a good price.
Stayed in April 2024
Reviewed: April 17, 2024
Meagan
United States of AmericaThe shower got kind of warm, but it never got hot. I had difficulty using some of the outlets, and when the lights were turned off, power to the outlets also went off (ie, I couldn’t charge my phone when I went to sleep). The food I ordered for room service was bad. The neighborhood seemed okay, but there really wasn’t anything nearby.
The room was large and the AC worked really well. Staff was helpful and friendly. Free coffee and tea.
Stayed in April 2024
Reviewed: April 14, 2024
Charlotte
FranceThe street was a little noisy at night and breakfast was not available every day.
We were transferred to the sunstar heritage hotel just around the corner. It was very nice and comfy. A little noisy at night but not too late. Staff was welcoming and helpful. A short walk from the Karol bagh metro station as well.
Stayed in February 2024
Reviewed: April 9, 2024
Shrestha
NepalWiFi is not good. Need to work on that.
Stayed in April 2024
Reviewed: April 4, 2024
Sharon
IndiaNo dedicated number to contact housekeeping or room service. Everything had to be routed through the reception.
The ambience was very good. The place was clean and the staff were very hospitable.
Stayed in April 2024
Reviewed: March 21, 2024
Carlos
BrazilBreakfast could be better.
Friendly staff and location.
Stayed in March 2024
Reviewed: March 18, 2024
María
SpainTowels were stained
The location was good, staff very friendly and helpful and the rooftop restaurant was amazing
Stayed in March 2024
Reviewed: March 18, 2024
Saravanan
IndiaBed in the room allocated to us was very old and very uneven. Hotel staff didn't change it despite informing them to do so.
Location
Stayed in March 2024
Reviewed: March 13, 2024
Liza
United KingdomReally helpful and friendly staff. The beds were very comfortable, breakfast good. A lovely terrace on roof. Would recommend.
Stayed in March 2024
Reviewed: March 13, 2024
Galina
RussiaFriendly staff, helped with everything. Convenient location.
Stayed in February 2024
Reviewed: March 9, 2024
Veekanssha
MauritiusImprovement in providing a good microwave. Better channels on TV (NETFLIX)!
Very good breakfast. Very supportive and helpful staff. Very clean and hygienic for India. Surrounding place is safe and location has many basic facilities. Good internet connection.
Stayed in March 2024
Reviewed: March 1, 2024
Mrunal
IndiaIts nothing like I dont like but only need some improvements. Its hotel so it has to be maintained properly so people can stay again and again whenever they visit.
They dont offer breakfast including booking..They dont have kitchen but have only seating arrangement. Rooms are good but need to improve lot of things like electric sockets, wash basin tap, cup boards, The beds are slighly small in terms of length. The location is quite ok considering property and hotel rates. They did not asked any upfront payment so its a very good.
Stayed in February 2024
Reviewed: February 29, 2024
Krishna
United States of AmericaThe shower curtain , . Always water on the floor on the other side after taking a bath..Please find another solution for this. The entrance /lobby should be remodeled and must be more attractive . It has been the same since years.
Location is good, very friendly and helpful staff. They have tried to let us feel comfortable during our stay. Every time our needs were solved/fulfilled. Dinner order was great. Breakfast was okay.
Stayed in February 2024
Reviewed: February 19, 2024
Avisek
SwitzerlandVery friendly and helpful team. They were always ready to help us even with the little things.
Stayed in February 2024
Reviewed: February 18, 2024
Hursh
AustraliaCourteous and polite staff. The room was in good condition and clean.
Stayed in February 2024
Reviewed: February 13, 2024
Sanjeev
IndiaRoom size was a bit small and food was bit expensive.
Room was clean, staff was nice. Location was approachable.
Stayed in February 2024
Reviewed: February 9, 2024
Emily
United States of AmericaThe only negatives were they were a little stingy with the toilet paper (we had to get more from the desk after like a day and a half) and it was a bit noisy. It sounded like there was construction happening on the floor above us and a lot of early morning music and noise.
The room was spacious and clean. All the staff was genuinely friendly and helpful. We had to push out our arrival day, the day we did arrive it was almost 11 at night and then on top of all that, one of the people in our group ended up deciding to stay an extra day— the staff was so patient and accommodating through it all!
Stayed in January 2024
Reviewed: January 24, 2024
David
IrelandGreat staff, especially Anchit at reception
Stayed in January 2024
Reviewed: January 13, 2024
Bharat
GermanyWashrooms could be a bit more cleaner but it was not bad.
The rooms were clean and big. The staff were friendly and very helpful. They contacted me in advance to know about my requirements and also arranged our transport. They arranged pickup and drop off to airport on request. The location was nice.
Stayed in January 2024
Reviewed: January 11, 2024
Kalluri
IndiaLocation of the allotted room.
Breakfast could have more varieties.
Stayed in January 2024
Reviewed: January 10, 2024
Ashwini
IndiaVery co-operative staff. Tasty food without being overly spicy or oily. Clean rooms.
Stayed in January 2024
Reviewed: December 18, 2023
Thorat
IndiaThe hotels location is good with shoping and eateries nearby. Rooms are clean.
Stayed in December 2023
Bang Lamung, Thailand
Lamagistère, France
San Martín de los Andes, Argentina
Bük, Hungary
Cavallino-Treporti, Italy
Mikonos, Greece
Island Park, USA
Qingdao, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content