We were charged for an early check in. We stayed at other 5 star hotels in kochin and they did not charge us to check in early.

The bed was extremely comfortable

Stayed in April 2024

Rooms without balcony are not perfect place like in GOA

Breakfast was good & very polit staff as well

Stayed in May 2024

Wardrobe and bathroom doors were rigid to close.

Clean, fresh room and lobby. Quick and Excellent service

Stayed in May 2024

I had 2 meals at the hotel and to my expectation it was superb. Most importantly Mannan at the front desk and The resturant Manager were extremely helpful. Mannan Guided me to all the right places both within the hotel and outside too. Short stay but would certainly return back due to these 2 gentlemen and overall experience.

Stayed in May 2024

The pillows need to be better

Stayed in May 2024

NIL

Cleanness , good location comfortable stay

Stayed in May 2024

Inspite of booking two rooms Extra money was charged on checking in the hotel by saying that your booking shows two room's nd two persons As I was traveling with my family of four person they pressured me to pay extra money or they will cancel the booking nd also charge booking money...Bad experience

Stayed in May 2024

The hotel could provide coconut water as a welcome drink instead of the plastic water bottle that is placed in our hand at check in. It should not be compulsory to buy the complete mini bar set. One should be able to select just one thing of choice, as well. Use of plastic bottles should be switched to glass bottles. The Housekeeping staff MUST be oriented towards saving Earth resources. So, unless the guest demands, bed and bath linen should not be changed.

Some of the staff took charge to make my stay comfortable and enjoyable. Heartfelt thanks to them. I was given a room upgrade more than once and the second time I was very fortunate to have a pleasing sea view. The buffet breakfast, which I was told wasn't part of my package in Booking.Com, was provided complimentary. The pool terrace had an amazing view of the sea.

Stayed in April 2024

A la carte menu in restaurant in evening was very average food

Good breakfast! Mix of Indian and western (baked beans!!) Good coffee and cakes. Bar service very slow on roof terrace... 40 minutes to wait for a drink with only 2 other people there.

Stayed in April 2024

Location and reception staff

It’s was very nice and well maintained

Stayed in March 2024

The original room was to small. The Duty Manager upgraaded us to a much larger room. He even threw in a bottle. Very good service and excellent staff. Overall very pleased.

Stayed in March 2024

overall good

Stayed in February 2024

They promised they will email the invoive....still waiting Goa fish curry was iffy

Hotel is excellent, Great Location, clean rooms and excellent staff

Stayed in January 2024

No spa

Beautiful new hotel and the room was super

Stayed in January 2024

We had a slight issue which was resolved amicably and professionally by the management. So rest assured the management team are available for any problems big or small. Well done management team for your impeccable attention to detail.

Excellent staff, high standard of customer service. Very comfortable room, very good breakfast and a good location for panjim or the beach.

Stayed in January 2024

Property is not big but the location is superb!

Stayed in January 2024

Could have more options

It was OK, not splendid as we have another Vivanta in Panjim

Stayed in December 2023

Prices

Location and good property

Stayed in December 2023

All

Stayed in December 2023

Not good only veg food served breakfast was at about 8.30 and dinner was served only after 9.25 where as it was said dinner will be served at 8.30.

Stayed in November 2023

1. The price at Inr 25K per day per room is a bit steep for what is on offer 2. The water at Miramar Beach is dull and not as lively as say, what it was at Candolim. For those who like to wade in waist deep water at the beach, it did not seem clean and our family felt all itchy in the water.

I loved the veg food options available. We stayed 5 days and there were always some new interesting options to try out. We had a rooftop dining experience with live music which was great. In room dining was also excellent.The rooms on the 6th floor were well.laid out with an excellent ocean view and enough space. The location of the hotel is quite central and one can access many shops and restaurants from the hotel. The staff guided us well for our queries on restaurants, sightseeing and so on. We had a great sightseeing experience with Hop on hop off red line bus and also enjoyed Para sailing and jet skiing at Candolim. The beach is at a walkable distance from the hotel. Overall a memorable time with family

Stayed in December 2023

Staff not suggesting me room. They directed offer me.

Location was awesome.

Stayed in December 2023

The veiw or the arrangement of the rooms could have been better

The quality of service especially by the cooking staff

Stayed in December 2023

Location is not very convenient.

It is clean and pleasant.

Stayed in December 2023