Based on 272 hotel reviews
8.8Cleanliness
9.4
Comfort
9.3
Location
9.4
Facilities
9.0
Staff
8.5
Value for money
8.5
Free Wifi
9.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 30, 2024
Mark
CanadaGreat location. Friendly staff. Modern decor and amenities in a heritage building
Stayed in April 2024
Reviewed: April 25, 2024
Alessandra
Switzerland-
clean & great location
Stayed in April 2024
Reviewed: March 26, 2024
Terri
United States of AmericaNo coffee maker in apartment but one in common area and lower level. Could have used more instruction on how to use the smart options panel.
Beautiful, clean and modern. Close to everything, with a nice kitchen with stovetop and oven. Staff was wonderful and stored our luggage while we explored and gave us tips on things to do and places to eat. We visited in March but in the summer the patio area would be great to use!
Stayed in March 2024
Reviewed: February 27, 2024
Norbert
NetherlandsNone.
Good location, nice living room, parking in front of building, wifi, netflix.
Stayed in February 2024
Reviewed: October 25, 2023
Ben
United States of AmericaN/A
Very clean and accommodating spaces in the kitchen and bedroom. Having access to a laundry and full kitchen is a big plus. Lots of space to organize luggage!
Stayed in October 2023
Reviewed: October 25, 2023
Lisa
United States of AmericaUnreliable Wi-Fi; made a reservation for 3 people but there were no linens/pillow in our room for the pullout so we had to go find them (fortunately there was a room with extra linens easily accessible that I had found as we walked in; totally reasonable to have guests do this, it would just be nice if instructions regarding this were in the room or the check in email :))
Clean updated rooms, comfy bed and pullout couch, kitchen/fridge space
Stayed in October 2023
Reviewed: October 17, 2023
Darrell
United KingdomHad a problem getting in as no key was in the locked box. Then changed rooms which had no bedding for sofa bed, something was then lost in translation and was the shortly resolved.
Great location, close to the port, shops and restaurants.
Stayed in October 2023
Reviewed: October 9, 2023
Tarmo
EstoniaWe had booked an apartment for 3 colleagues, two single beds and a sofa bed. We got a double bed and a sofa bed. The lady who had prepared our room told us they get no information forwarded about the desired bed arrangement. In the end it was not a big deal since the double bed consisted in fact of two beds that could be separated, only the fitted sheet had to be changed. But it is something for the management to keep in mind and organize better.
This is a very nice new property. Our apartment (a living room with a kitchenette + a bedroom + WC/shower) was elegant and clean. The kitchenette is well-equipped. Among other things, we located the French press that had been advertised. The sofa bed (a very solid bed, wide) was the best bed in the apartment! The property is very close to the harbor and the central street. The entrance of the building was a bit difficult to locate, quite bit off on the side from the street, but in fact the red signs (about "new mail boxes") do lead there.
Stayed in September 2023
Reviewed: October 6, 2023
Spela
SloveniaSo much space, huge living room and bathroom, fully equipped kitchen, comfortable beds, a lot of convenient hangers and space, all areas super clean, available washing and drying machine in the common areas. We received detailed and simple information for check-in and check-out, super friendly communication. The location is perfect, less than 10minutes walking to the ferry (perfect for travelers without a car). This was by far the best stay out of 13 accommodations across Iceland! I couldn’t recommend more.
Stayed in October 2023
Reviewed: October 5, 2023
Sharon
IsraelNothing I can think of 😊
The New Post Office is centrally located, very pleasant and easy to message with and the place is really adorable! Highly recommended!!!
Stayed in September 2023
Reviewed: September 27, 2023
Peter
United KingdomThe room was very hot but we were able to open the balcony door to adjust this.
Location for exploring Heimaey town and island excellent. The communication was fine and the check in easy. The apartment was very clean and it was so useful to have washing machine and drier to use.
Stayed in September 2023
Reviewed: September 25, 2023
Milan
PolandNothing special..if smth was missing, we got immediatelly info where to find it
Nice new place, very well equipped kitchen, perfect communication with support
Stayed in September 2023
Reviewed: September 11, 2023
Achim
New ZealandCareful - the standard apartments 001-003 are below ground level with little windows, trouble ventilating properly and suffering from the noise other guests make when using the washing machine and dryer. These are definitely overpriced but more importantly false representations are being made on booking.com! When contacting property staff via booking.com no answer!
Location and outfit
Stayed in September 2023
Reviewed: September 11, 2023
Debbie
United States of AmericaGreat location. Most comfortable sofa sleeper ever. Only provided a total of 2 pillows for 2 beds and 2 towels for 3 nights but staff brought more upon request.
Stayed in September 2023
Reviewed: September 7, 2023
Sung
TaiwanIn the hallway, there is a washing machine available for use, but unfortunately, there is no dryer. If four people are staying, the space is a bit limited, and there isn't much room left after unfolding the luggage and sofa bed.
The kitchen is very spacious, and the induction stove and oven are excellent, making cooking very convenient.
Stayed in August 2023
Reviewed: August 28, 2023
Asgerdur
IcelandI had a bedroom window facing a street where a popular pub is located. I woke up every night because of the noise from drunk people when the bar closed.
Excellent location. Nice, fresh apartment
Stayed in July 2023
Reviewed: August 24, 2023
Ben
United States of AmericaQuiet room, good parking, great location, nice view!
Stayed in August 2023
Reviewed: August 21, 2023
Brian
CanadaToo many email messages (-20) with check-in instructions that kept being sent after I checked out.
Bright, clean and well equipped. Comfortable bed and sitting area.
Stayed in August 2023
Reviewed: August 21, 2023
Winnie
United States of AmericaThe shower did not work very well. The shower head could not be moved up. I tried and the whole tube came out.
The whole apartment is clean and with great set up.
Stayed in August 2023
Reviewed: August 21, 2023
Michael
IsraelNothing. Everything was excellent
Wow! New equiped clean modern room. The mark for staff given because there is no "not relevant" one. I don't know who is the staff, I didn't met them. Everything worked properly. Good job!
Stayed in August 2023
Reviewed: August 20, 2023
Kari
United States of AmericaUnit needs additional amenities. No coffee maker. 'Common area' downstairs had broken ice machine and dirty coffee machine, not able to use.
Liked the location and ease of parking. Unit was very clean and comfortable. Pictures of unit were accurate. Check-in process and check-out worked very well.
Stayed in July 2023
Reviewed: August 18, 2023
Capn_
PortugalPerfect location and very comfortable apartament!
Stayed in May 2023
Reviewed: August 13, 2023
Penelope
United KingdomIt was all great.
Great location, excellent facilities and very comfortable.
Stayed in August 2023
Reviewed: August 13, 2023
Abramowitz
United States of AmericaNo view, but that was not relevant for us. Only downside was that it was very expensive - but that was the only hotel available that night, Inthink because it was the end of the annual August festival.
We were there for only one nIght, on Westmanyaer. The rooms were clean and comfortable. We were there to see the puffins on the south tip of the island (we got there around 10:30 and still saw some puffins - but earlier is better).
Stayed in August 2023
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