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Reviews of Negril Palms This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Norman Manley Boulevard, 12345 Negril, Jamaica

#40 of 44 hotels in Negril

Guests' Choice

Review Score

Based on 198 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.3

  • Location

    8.8

  • Facilities

    6.7

  • Staff

    7.8

  • Value for money

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 3, 2024

    7.0
    Great
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Missing shampoo and body wash

    Front beach

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    It was perfect for us.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    A free limited breakfast would hv been better. Fresh fruit, coffee and some sweeties should hv been provided for the price.

    Breakfast was overpriced, we did not eat

    Stayed in March 2024

  • Reviewed: March 31, 2024

    8.0
    nice location, poor kitchen service, overpriced drinks, wonderful lifeguards at beach
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 9 nights

    krampy little bathrooms

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Good
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    One of the beds made a lot of squeaky sound, whether you brushed against it or sit. It was really annoying. The bedroom roof light wasn't working either.

    We love the nature part of it, the plants and the beach ⛱️.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    7.0
    Staff was wonderful!
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Showers were intermittently cold/scalding, lighting was poor, no place for clothing.

    Beach was excellent, bed was very comfortable.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    6.0
    If you aren't a return guest, you do not get treated the same as a return guest.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We didn't get the room we reserved. The one we got was super small. The bathroom door knob was broken and wasn't repaired. Food took FOREVER as well as food orders not put in correctly but again, the food was delicious!!

    Front desk was great! Food superb!

    Stayed in February 2024

  • Reviewed: January 26, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    For the price, ($200usd per night) I'm afraid I'm going to have to demand hot water. The kitchen was boring, too. 😞

    Stayed in January 2024

  • Reviewed: January 10, 2024

    7.0
    The location was adequate for a night, but we would not stay there for an extended period.
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night

    The room was probably a little overpriced for what it was. The restaurant at the hotel and the ones in the surrounding area were extremely overpriced. While it is understandable that their prices are inflated for tourists, the prices were much more than expected, exceeding what we would expect to pay in a tourist area in the States.

    The staff was nice, and the facilities were okay, for what they were. It did seem like some renovations were underway. It was a decent place to stay for a night, with adequate security, but it is not somewhere we would like to stay for an extended period. There was a grocery store within walking distance, which was convenient.

    Stayed in December 2023

  • Reviewed: December 22, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    The property was dirty, the floors had the same trash on the day we arrived as the day we left. Some other people staying were very loud. Playing loud music at the beach an drunken shouting at night.

    Room was nice, close to the beach.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    It was great, friendly staff. It was nice and cozy.
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit of water issues.

    The rooms were surrounded by a garden and for me that was a highlight. The room was small but cozy. Except with a bit of water issues, the stay was good. The staff was friendly and accommodating.

    Stayed in December 2023

  • Reviewed: September 19, 2023

    6.0
    Quiet, great evening walk, beautiful garden and pleasant.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Did not have a mini fridge or balcony, and the room had a strong mildew smell - some more air fresheners or treatment would be good. I was sure when I made the booking that I would have a minibar and balcony.

    The stay was really nice, location is great. The garden is super pretty. Also compliments on how clean the premises is kept.

    Stayed in July 2023

  • Reviewed: September 17, 2023

    6.0
    Food and location was great.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Outdated room

    Food was excellent

    Stayed in September 2023

  • Reviewed: August 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The Rate of the US

    Like all the amenities

    Stayed in August 2023

  • Reviewed: August 20, 2023

    8.0
    very poor customer service
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    1 there was no internet connection inside of the rooms .2 Rooms should have come with a mini fridge and microwave .3 Cable did not have enough channels

    1 There were too much opening between the window seams there was a lot of mosquitoes inside the rooms. 2 You need to put mats by the door to go inside to clean off the sand from your feet . 3 The servant of the food is not enough It's like your catering for all kids

    Stayed in August 2023

  • Reviewed: August 15, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of parking. Deterioration of facilities in general. Loudness of kitchen staff.

    Generally quiet.

    Stayed in August 2023

  • Reviewed: August 11, 2023

    8.0
    Nice place to stay in Negril if you in a budget !
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 2 nights

    They could offer a better facility as for restaurant bar looked old but very good drinks fixing. All installations are good but I think requires more updating in the restaurant, bar area

    I liked the location, the facility close to almos everything in Negril, I liked the ambience, and the friendlines of the Staff

    Stayed in August 2023

  • Reviewed: July 29, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Food options were minimal and not the best tasting.

    Great location with walking distance to restaurants and grocery store. Very clean!!

    Stayed in July 2023

  • Reviewed: July 27, 2023

    8.0
    It's always a nice and relaxing stay feels like home
    • Leisure trip
    • Couple
    • King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Would like to see better updates on bathroom plumbing and fixtures water pressure better hot water supply and better cable package

    Staff is very good always trying to accommodate requests.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    7.0
    It was good, just wanted somewhere to sleep after the event we went to. Didn’t want to drive home after that, Negril Pal
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    My room started to flood with water the minute we turned off the AC even after we put it back on it was pouring from the roof. There wasn’t enough towels in the room and the security wasn’t able to locate any for us. As we had to use the ones that were there on the floor to avoid slipping.

    The fact that it was centrally located, the staff members were accommodating especially the security.

    Stayed in July 2023

  • Reviewed: June 30, 2023

    7.0
    The staff are amazing people and the front desk staff are amazing friendly and helpful, the property is really great jus
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    My electric kept going off and my hot water was turned off it was turned on when I informed the staff

    The rooms could do with a fridge

    Stayed in June 2023

  • Reviewed: May 22, 2023

    8.0
    Great location and nice room!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The pool was dirty as hell :( Renovation still taking place, so nothing look like on the photos. No tables & umbrellas around the pool and full of dust. Bar closing at 9pm.

    Super location on the beach! The best part of 7 mile beach. Nice and very clean room surrounded by beautiful garden :) Fantastic bed and nice shower. Great housekeeping!!! Nice bar on the beach.

    Stayed in May 2023

  • Reviewed: May 22, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Close to the end of our stay the hot water was out.

    Everything was okay, we didn't eat at the restaurant we dine out.

    Stayed in May 2023

  • Reviewed: April 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful grounds & rooms. clean nice beachfront property good location

    Stayed in April 2023

  • Reviewed: March 12, 2023

    6.0
    We had a good tiem
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 14 nights

    No fridge availble

    We liked being close to the beach.

    Stayed in February 2023

Showing 1 - 25

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