Open all hours with staff to help whenever you need them. Good quiet location. Been staying here for a number of years and accommodation is still improving.

Stayed in February 2024

Only one glass. No wine glasses Kitchen cooking items were minimalist: OK for a one night stay, certainly not enough for more ....

Good place to be in the area! Clean, spacious Quite at night

Stayed in January 2024

Nothing

Nice location, clean and nice staff

Stayed in November 2023

I give the WiFi a 0 out of 10. Unfortunately. Lucky for me I was on holiday so didn't bother much, we were using our phone bundles. For the business people, I'm not sure how you'll feel without WiFi. The rooms are not soundproof. I could hear my neighbour next door. Apart from that we enjoyed alot.

The apartment was spacious. Nice location. Good service.

Stayed in October 2023

Hospitality and design of the building.

Breakfast was great and the location good.

Stayed in September 2023

The bed wasn’t that comfortable. The food needs seasoning and spice. The tv wasn’t in the bedroom.

I like how it was quiet and close to the supermarket

Stayed in October 2023

WiFi was erratic in early mornings which disrupted some of my work calls but it was great throughout day n evening.

Super breakfasts. Staff so friendly n helpful. Excellent location

Stayed in September 2023

Very nice, spacious and friendly place. We enjoyed our stay.

Stayed in September 2023

The staff is always available, even when arriving in the middle of the night. The beds are big and comfy. The location is fantastic- close to grocery and restaurants.

Stayed in August 2023

Our only criticism is that the kitchen equipment could be upgraded with the basic outfit of glasses, cups, good knives, bowls etc.

We have stayed at Batian a few times and while this is surely a place that would deserve a bit of refreshment and refurbishing, the service is reliable and sufficiently professional to keep us going back. The staff is responsive when particular requests were made.

Stayed in July 2023

Took over an hour to get our breakfast. In our full apartment the stove didn’t work well as we wanted to cook a meal in house.

Great fitness gym area. Close to Wilson airport

Stayed in July 2023

The room was a bit stale. Seems like the windows hadn't been opened for some time. Nonetheless, it is a great facility and l would use it again.

Great location, friendly staff and great space

Stayed in July 2023

The bathroom cabinets are getting worn. Need to be replaced.

Very pleasant and professional staff.

Stayed in May 2023

Only negative was the TV channels did not work well.

Staff were fantastic, food service was excellent, apartment size is ideal and the location is superb.

Stayed in May 2023

In the overall quiet and calm surrounding, the change of watches at 05.30 a.m. was unnecessarily noisy, despite my pointing it out.

The calm, secure location. The space is huge. The bathroom is excellent.

Stayed in April 2023

The cooker; it needs changing or repairs with a user manual. Lighting in the bedroom; the sofas in the living room are quite uncomfortable. Facilities are pretty dated.

Location; some amenities and regular cleaning. The staff are very helpful and professional.

Stayed in March 2023

Cooker urgently needs addressing - an urgent upgrade (and manual to help with use), as it was not working. Lighting in the bedroom was not good. The facilities are pretty dated.

Daily cleaning available. Staff are very helpful.

Stayed in March 2023

The quality of the breakfast selection and the care of serving it in the room would deserve an upgrade. No Kleenex tissues or napkins available, no pepper or salt could be obtained with the fried eggs (!), no single sharp knife was found among the cutlery to cut an apple. The fridge had to be started by our own care.

We liked the spacious apartment. The relatively quiet location in Nairobi is most convenient. We greatly appreciated the safe parking and the friendliness of reception and parking lot staff!

Stayed in April 2023

The water pressure in the bathroom was low. It took a really long time for there to be enough water in the bathtub, which was one of the biggest deciding factors for me choosing to stay at this hotel. Also, the amenities in the kitchen were quiet limited, not sure if you can get more items upon request.

The location is quite close to the main road so has easy access to transport, easy to give directions to and very close to a shopping center. It is a very convenient location. I also liked how quiet it was and the bed was very comfortable.

Stayed in April 2023

Need to have mosquito repellents available - especially were the nest are not in good order

Great laundry service. Good customer service from the security and front desk to the cleaners.

Stayed in March 2023

Bedding linen.

Quiet environment.

Stayed in February 2023

The couch.. its too tiny and uncomfortable.

Clean, spacious, amazing staff from the gate, reception, restaurant all the way to cleaners. The location is wonderful, near Yaya Centre which is one of the best malls with most social amenities, nice eateries around, supermarket is 5 min walk, safe and secure environment.

Stayed in December 2022

noise from the neighborhood would sometimes filter in but it was no big deal.

Spacious and clean rooms. The staff were kind and helpful. Feels like being home. the gym was a plus!

Stayed in November 2022

Good location, value for money, clean, spacious, you can cook, friendly staff

Stayed in November 2022