The room was not ready to check-in at 14:00. Staff in reception are extremely slow and incompetent.

Stayed in April 2024

The staff is really well trained and breakfast is good!

Stayed in February 2024

1. No bidet in the bathroom. 2. My biggest problem was the duvet was too small. It’s not even sufficient for one person and there is only one on a queen bed. The size of duvet was same for the single bed and queen sized bed. If you are a couple, better ask for another duvet. 3. The phone in the room didn’t work for us. Late into the night we were cold and wanted to call the reception to ask for another duvet, but the call didn’t go through. 4. Mattress is not the most comfortable.

1. Location was excellent. After a long tiring day it was great to come back to. 2. Staff spoke English. 3. Spacious rooms. 4. Bathrooms are clean and well equipped. Spacious standing shower cubicle with hand shower and rain shower. 5. Hot water. 6. Nice lounging chair in the room. 7. Well placed plug points to change the phone. There is one by the bed. Round pin plugs. 8. Good lobby with coffee shop. 9. Lifts available. Rooms are quite noise proof. There are windows although the view is not that great. We were on second floor. 10. Rooms are well supplied with towels, bath robes, bedroom slippers, toiletries etc. and had a locker. 11. Breakfast was good! They had small but a decent spread of local and continental dishes. I do wish we could order for eggs the way we want. Also it would have been great if there were some more hot dishes. But overall, the breakfast was hearty.

Stayed in April 2024

Big, clean room, friendly staff, good location, excellent internet connection. good choice for Bishkek

Stayed in March 2024

helpfully Staff

Stayed in May 2023

House keeping was always very late. Most of the time between 14:30 sometimes even past 16:00h. That is disturbing and annoying

Stayed in May 2023

In room television had to receive maintenance on several occassions

Breakfast had good choices and cooked to order omlettes.

Stayed in April 2023

please staff

The female front desk officer was very kind and helpful. I left my mobile in taxi she coordinate all and eventually I got it back. extraordinary cooperation.

Stayed in March 2023

Just a really functional hotel with great, attentive staff. A couple of great restaurants and very much in the city. Highly recommended.

Stayed in December 2022

a bit old fashion

good location

Stayed in October 2022

Friendly staff. Always someone available to bother. The staff spoke English. Nice big two person shower. Good location close to downtown Can walk to places downtown or if you want to take a cab it's a short ride.

Stayed in September 2022

Keycard is unreliable, it stops working every 1-2 days, and you can’t enter your room, then you have to return to the reception and ask to fix it. There was an issue with WiFi speed, it lasted for 1 hour and then started to work normally.

Pretty good hotel. The room was very clean, and the bed was comfortable. The room is suitable if you need to work: rather big table and a comfy chair.

Stayed in August 2022

Not applicable

I really loved the food because it was fresh and tasty. The servers were very polite and helpful. Food was kept warm and there was a variety of dishes to choose from.

Stayed in July 2022

The air conditioning is a bit noisy if you want it cooler and it is closer to the bed too.

Very good breakfast spread with the view of the snowcapped mountains. I like that they have a very comfortable bed, clean room, enough space and great shower.

Stayed in May 2022

1. Breakfast was not so good. Lack of choice and some meals which supposed to be hot were cold (pancakes) or half-warm (fried eggs).

1. Strong WiFi 2. Good room: big, clean, comfortable bed 3. Friendly helpful staff 4. Nice restaurants not far away (staff can advise the names) 5. Not far from the center

Stayed in May 2022

The hotel is not in the center of Bishkek. Every day I had to take taxi to the center and back at least twice. The air conditioning was not able to get temperature below 26-28C, of it was hot outside

Quiet location, great breakfast, clean, excellent service.

Stayed in May 2022

The fitness center is disappointing and useless.

The guy at the reception during the night shift was great and very supportive. Big Thanks

Stayed in May 2022

Very good place – the staff is super friendly and helpful, the rooms are clean, the location is convenient. Thanks again!

Stayed in September 2021

Lack of closed cabinets and wardrobes where things could be stored. It was extremely inconvenient to hang them on a hanging frame on the wall, which needed to be pulled down and pushed up every time you want to get a your clothes.

Stayed in October 2023

small rooms

breakfast was ok

Stayed in October 2022

rooms are smaller than I expected and it was cold in the evening

staff

Stayed in November 2022

Location seemed more near to center but it was not. Price was higher than the quality of hotel.

Staff was very friendly, supportive and kind. Hotel was clean and comfortable in general.

Stayed in May 2022

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in August 2023