524, Bongeunsa-ro, Gangnam-gu, Gangnam-Gu, 06164 Seoul, South Korea
#80 of 516 hotels in Seoul
Guests' ChoiceBased on 428 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.8
Staff
9.2
Value for money
8.1
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 24, 2024
Shalini
CanadaGreat location & good hospitality by staff.
Stayed in April 2024
Reviewed: April 23, 2024
Amir
IsraelPrice was high even wo breakfast
Very comfortable. Good location near coex
Stayed in April 2024
Reviewed: April 19, 2024
Kostas
CanadaWe didn't like that hotel guests have to pay extra to use the sauna facilities, it should be included in the rate, especially if we pay extra to upgrade
We love the size of our room and how convenient the property is located, noted that we upgraded to the executive level. We also like the amenities of the room
Stayed in April 2024
Reviewed: April 19, 2024
Tuan
United States of AmericaN/A
Nice and elegant
Stayed in April 2024
Reviewed: April 17, 2024
Ghada
LebanonVibes and location
Great location
Stayed in April 2024
Reviewed: April 14, 2024
Shel
United States of AmericaNo tub.
Best buffet breakfast in Seoul Got us a cab to airport.
Stayed in March 2024
Reviewed: April 10, 2024
Michael
United States of AmericaLocation was a bit challenging for tourism up north.
Accommodations from restaurants to malls, fitness center, room cleanliness, to the incredible staff were all exceptional!
Stayed in April 2024
Reviewed: April 8, 2024
Seong
United KingdomNeed scale for the baggage chwck
Perfect Location, kind staff, quite clean, beautiful night city view, good food and incredibly comfortable bed. Slept so well for two weeks
Stayed in April 2024
Reviewed: April 6, 2024
Ching
Hong KongOne of the concierge was VERY unhelpful! 1. When we asked her to book an evening cruise for us, she held the phone for several minutes only to tell us to go there ourselves! 2. When we asked her to book a Korean restaurant for our dinner, she just said there were many Korean restaurants near the hotel and didn’t bother to look for us!
Stayed in April 2024
Reviewed: April 3, 2024
Patricia
PhilippinesThe location is at the other end of the mall. It is a long walk to the mall - you have to pass the aquarium, and many small stores before you get to the starfield library. The location of Intercon Parnas is better in my opinion.
Staff was very accommodating. They helped us book our hair spa appointment. We also requested connecting rooms which they gave.
Stayed in April 2024
Reviewed: April 3, 2024
Tarannum
AustraliaLarge rooms, amazing gym facilities. Close to subway station!
Stayed in April 2024
Reviewed: April 3, 2024
Paulina
PhilippinesLocation. Shops in Parnass side were much better.
Concierge and bellhop teams were extremely helpful
Stayed in April 2024
Reviewed: April 1, 2024
Choi
IndiaThe building is not a new one, but still seems to be maintained well. Staff was very kind and supportive for checking out process.
Stayed in March 2024
Reviewed: March 14, 2024
Justin
United States of AmericaThe extra bed wasn't ready when we arrived. The staff was very professional but a bit cold. They could have been warmer and more friendly but it was all business with them.
Nice place, nice location and generally very helpful staff.
Stayed in December 2023
Reviewed: March 13, 2024
Kim
United States of AmericaLocation!!
Stayed in February 2024
Reviewed: March 12, 2024
Ajoy
IndiaALL GOOD
ALL WAS WELL
Stayed in March 2024
Reviewed: March 10, 2024
June
United States of AmericaOverall the hotel staffs are kind and professional. And the room is big and clean and the temperature was good.
Stayed in March 2024
Reviewed: March 3, 2024
Doreen
PhilippinesSometimes your hotel staffs with language barriers do not extend more effort to understand your concern and therefore they just tend to answer your questions without really understanding the situation just to get everything done with.
Very accessible malls and restaurants.
Stayed in January 2024
Reviewed: March 2, 2024
Dr
KuwaitIt's bit far from down town malls and attractions.
Mall connected to Hotel Friendly Staff Good breakfast international buffet Close to Lotte world attractions
Stayed in February 2024
Reviewed: February 17, 2024
Mfci
Philippinesnothing
spacious room, friendly, accomodating, polite and english speaking staff, location (lots of shopping around), room service
Stayed in February 2024
Reviewed: February 15, 2024
Minyoung
South KoreaHouse keeping staffs were excellent!
Stayed in January 2024
Reviewed: February 14, 2024
Damba
MongoliaWe had to wait and queue up in order to ea breakfast. That was the thing that we didn't really like.
Location is awesome. Breakfast was exquisite.
Stayed in February 2024
Reviewed: January 17, 2024
Jade
United KingdomExcellent central location near to underground station shopping centre and restaurants. Clean well appointed rooms. Exceptional staff: nothing was too much trouble. Value for money.
Stayed in January 2024
Reviewed: January 11, 2024
Michael
United KingdomEvening buffet was exceptional- with prices to match!
Best hotel pool in Seoul and food was amazing.
Stayed in January 2024
Bradford, UK
Ithaca, USA
Ciater, Indonesia
Tel Aviv, Israel
Szarocin, Poland
Llagunes, Spain
Valdivia, Chile
Möhnesee, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content