Maintenance requires attention. Windows definitely need cleaning, cannot look out the window. Also walls need painting at minimum!

Detail, Design and size of the room. All above the expectation

Stayed in December 2023

It was a bit noisy, I could hear the people in the next room/floor/above me talking, or moving things in the middle of the night.

Breakfast was good. The environmental soap was great, nice idea. Not far away from the subway station, good location. Good english at the reception.

Stayed in December 2023

The staff Beatrice Lim is very professional, helpful and caring. She serves me hot honey lemon when I was running nose instead of just a plain warm water

Stayed in November 2023

the bed was small and there is not much place to eat in the room.

their staffs are very kind. they helped me patiently for all my questions.

Stayed in November 2023

The room size was quite big compared to other hotels in Seoul.

Stayed in October 2023

I wish there could’ve been a USB plug in the room

Every staff I met was helpful and friendly. Clean room, cool design. Location is great, there is a traditional market behind the hotel, underground station is near, the airport shuttle stops right in front of the hotel, incredibly accessible.

Stayed in October 2023

Neighbourhood. Not tye best place to be when stakying in Seoul. In the restaurants nearby they don't speak any English and Korean menu.

Very clean, friendly staff. Subway was nearby

Stayed in August 2023

Modern design + original breakfast

Stayed in August 2023

Before check-in I've received a scary message from hotel that “guest will be required to present his own valid credit/debit card upon check-in along with a valid form of identification” and that “if the payment is done with a credit card belonging to another person who won’t be present at the hotel, we will need a written authorization send by the credit card holder...” etc. This message was sent literally three times! So I was quite nervous because at the end of the message they said “hotel reserves all rights to refuse the access of the room to any guests who are not able to show us the credit”. At the end of the day everything was good at the check-in, but those messages left a bad aftertaste. And hotels needs renovation. Shower door wasn't closing. And owners should check towels and get rid of torn ones (see photos). You should be aware that the street near the hotel is quite noisy. It was not a problem for me, but cars are heard clearly even when the window is closed. The funny thing is toilet. It flushes by its self and since shower door is not closing properly, it flushed from splashes when you shower — what a waste of water!

Controversial hotel. On the one hand the design is interesting and the price was ok (I've got last minute discount). On the other hand hotel requires renovation and I've received a really strange message from hotel before the check-in (see the second part of the review).

Stayed in July 2023

The check-in process takes time. The room is tampered with and the machine does not work well.

I liked the welcome coffee. The meeting place is good.

Stayed in June 2023

Asked for vegan breakfast. But was denied at the first attempt. On persistent requests they could arrange the same thing everyday. So, I skipped the breakfast they offered. When the booking was made, it said "Pay at property". However, they wanted to charge a prepayment on my credit card a week prior to my check in. This does not particularly qualify for "Pay at property" as per my understanding.

Stayed in June 2023

Majority of the hotel personnel on the reception knows English on a very basic level. Also I could not use hotel cafeteria after 10 pm, though I needed just a chair and a table to work, no service was needed. Also kids room was inaccessible, though receptionists could simply open it for us, but refused to do so. I would suggest you to democratize the rules for guests to feel more “as at home”.

the hotel has a uniques and very stylish design - it was a pleasure to get back there after a busy day. Nice music in the reception. Good food. Friendly staff.

Stayed in April 2023

I understand Korea’s style of using comforters all year round, however I wish a thin blanket was an option as it’s too cold to really use the air con but too hot for the comforter provided. I also wish the light switches were labeled better.

Overall the facility was nice and clean. The room was in good shape and everything inside it worked.

Stayed in April 2023

The place is great. It is just a bit too far from the city. I didn't realize how big Seoul was until I got there. The metro station only accepts cash to pay for the ticket but you can get a travel card from 7 eleven and top it up in there too so like that you can pay by card. The reception is in the basement and they also have a coffee shop there and the restaurant is on the 9th floor. The soaps are soap bar, shampoo bar and conditioner bar which is kind of weird but for the people who want to save the planet from plastic will 100% adore this. You can buy from their shop extra things you need but they do change the towels daily.

Stayed in March 2023

I had enjoyed the breakfast served in the restaurant on the 9th floor when I had stayed there several times before, and I was looking forward to it, but this time the breakfast was served in the cafe in the basement, and although it was delicious, that was my only disappointment.

The staff were all very welcoming and helpful, which made me very happy!

Stayed in September 2022

The front desk is in the below 1st floor. I wish it was located on the first floor. You can hear many cars from the room because the hotel is right next to the street.

I upgraded my room and I love the size. The staff is friendly and helpful. The room has a big window and a nice view of the city. I also like the cleanliness of the room and the bathroom. Their cafe is neat and spacious.

Stayed in June 2022

Location isn’t amazing but it’s 5 minutes from most public transport: it’s still absolutely wonderful.

Delicious restaurants, great staff, comfortable beds, and great value: this hotel is genuinely a very superb value for its price.

Stayed in April 2024

Stains on the sheets, very used bathrobes but provided white clean towels

Helpful staff, airport shuttle right in front of the hotel.

Stayed in March 2024

it was dirty and rooms were empty

it's was not bad and breakfast was good

Stayed in March 2024

Very poor reception skills

Even I booked the room for 2. Was too small space and their is no facility to leave my clothes even I booked more than 10days. I wouldn’t go for it next time

Stayed in December 2023

Nothing

Heated toilet seats and 24 x 7 warm water supply with all heated systems in chilling -12 C temperature, commendable

Stayed in December 2023

There was night construction work just in front of hotel, couldn’t sleep 3night all my stay, And the cafe staffs were not friendly,

Rood was clean

Stayed in September 2023

Can’t name one thing. Everything was to our liking.

Literally everything. Staff was extremely friendly and ready to help(unfortunately I don’t remember the name of the staff that helped us with taxi but she was really open and been an extremely good help for us), the room was comfortable and clean, especially beds. Bathroom was clean and nice. Everything was perfectly in order.

Stayed in August 2023

- Very alarming and sketchy way of charging client's bank cards! I have been charged at least 4 times, some of these were accidental, and even though I have paid when making the booking, that was cancelled on arrival and I was charged again. BE AWARE!!! - Staff is not really up to standard. One time toilet got clogged, and the person unclogging it left the toilet and the whole bathroom swimming in toilet water, basically leaving us to clean it up - Very stingy hotel. They are trying to save money on toilet rolls, soaps, etc., even if you stay longer (we stayed for almost 2 weeks) - Staff was antagonistic at every turn, telling us millions of time the hotel is non-smoking (even after repeatedly telling them that we DO NOT smoke), untrustworthy with the iron, etc.

- The location is great, has a good connection to basically everywhere in the city - It has almost all of the basic stuff needed (bed, window, toilet, etc.) - Outside the hotel looks presentable

Stayed in August 2023