Nothing

Everything is exceptional. The hotel is chic boutique and bougie. It’s a vibe, the food is outstanding. The hotel staff are incredibly thoughtful and friendly. 15/10 recommend. If your on the fence don’t be. You won’t regret it!

Stayed in January 2024

I wish the spa treatments were a little more affordable, but overall its stunning.

probably one of the most impressive offerings in the Caribbean. It makes the ritz look so outdated and lame.

Stayed in December 2023

I thought the menu at their restaurant could have had more choices.

The friendly staff.

Stayed in December 2023

Small and elegant, staff was super service oriented. I want to go back!

Stayed in September 2023

The location was perfect, the service excellent.great cocktail hour nightly

Stayed in September 2023

Would not change anything

Perfect location, perfect facilities, perfect in every possible way!

Stayed in July 2023

Room could have had a larger balcony

Staff make this place

Stayed in July 2023

Being on 7 mile beach means you do not get a lot of space to yourself. The stretch of beach allocated to our hotel was quite small. I was (perhaps unfairly) comparing this to South East Asia resorts where you have plenty of beach just for yourself. Here everything happens in a very small space. This is the only minus of the hotel and it is not really their fault...

This is a luxury hotel situated on the most famous and most beautiful stripe of beach on the island, 7 mile beach. The property is beautiful, not very big but the rooms are very spacious and comfortable. There are a bar and a restaurant directly on the beach. The staff is sensational, they really make a difference. There are a lot of them and always check your water, your towels, your drinks. We were outside of main season so the beach was not crowded at all, neither were the restaurant and bar. The beach is extremely clean and the water incredibly blue. Very, very, very hot.

Stayed in June 2023

None

The room was always clean. The environment was relaxing. What made the stay most memorable were the services, the workers (Moses, Emmanuel, Elena, Davide and others), their attitude and the friendliness.

Stayed in May 2023

Incredible location right on the beach - staff went out of their way to make our daughter's first birthday one to remember. The staff are so attentive and the hotel had lots of little personal touches and additions. Loved this place, can't say enough good things about it. Amazing food and drinks, cocktail hour...the list goes on.

Stayed in May 2023

There is nothing negative to say

The location, suites were spacious, clean, comfortable, staff was very professional and friendly, everything was amazing!!

Stayed in March 2023

Nothing. Everything at Palm Heights was exceptional.

Palm Heights is hands down one of the best hotel/resorts we have ever stayed at. All of the staff were incredibly helpful, friendly and went out of their way to accommodate you. The hotel, hotel rooms and grounds were immaculate. The food serviced at the hotel restaurant, Tillies, was very good and we had most of our meals there. Palm Heights also provided service (food and drinks) on the beach. Palm Heights is a small resort, about 50 or so items, which gave it a more personal feel although much of that was achieved by the exceptional staff. Palm Heights is like a small, intimate oasis on Seven Mile Beach. Highly recommended!

Stayed in November 2022

nothing

Pools, beach, overall location, everyone there is willing and able to help with every request

Stayed in November 2022

Design, location, restaurants and staff were 10/10

Stayed in November 2022

The crew, the my were great! Every time there was a smile on their face.

Stayed in October 2022

Amazing grounds and atmosphere. Loved the happy hour drinks and snacks. Super polite and friendly staff

Stayed in June 2022

Everything! The service was top notch!

Stayed in June 2022

I was a solo traveler and celebrated my 40th Birthday at Palm Heights Grand Cayman from Mar 8th - Mar 12. Palm Heights is set in a tropical paradise and felt like I experienced heaven on earth. The entire Palm Heights family made my Birthday week memorable. They exceeded my expectations and I am looking forward to returning very soon. A special thanks to Daniel, Carla, Maria, Bambi, RoseMarie, Kemka (Photographer), Jake (Chef), Kristina (Massage therapist), Raveena, Akai, Adonis and Francios.

Stayed in March 2022

would have been nice to have a boutique for shopping

fabulous location right on the beach. beautiful bedroom with an amazing view will definately come back. staff very friendly especially the front desk

Stayed in March 2022

$$$

The staff was amazing… Personalized welcoming service by Yanni, Grazia on the beach everyday.

Stayed in December 2023

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in August 2023