Reviews of Renion Residence Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Kairbekova Street 42, 050010 Almaty, Kazakhstan
#48 of 178 hotels in Almaty
Guests' ChoiceReview Score
Based on 207 hotel reviews
8.5Score breakdown
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Cleanliness
8.6
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Comfort
8.7
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Location
8.9
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Facilities
8.5
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Staff
8.8
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Value for money
8.3
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Free WiFi
8.2
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Reviewed: April 30, 2024
Abimanyu
India9 Reviews9.0“Good”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 3 nights
- • Submitted from a mobile device
Not enough vegetarian food options
Spa Location Strong wifi
Stayed in April 2024
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Reviewed: April 20, 2024
Vaidotas
United Kingdom43 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 1 night
- • Submitted from a mobile device
N/A
Good hotel, many places around where you can eat delicious traditional dishes of many nations. Very helpful personnel
Stayed in April 2024
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Reviewed: April 16, 2024
Kapil
United Arab Emirates9 Reviews2 helpful votes8.0“Good option for family stay Almaty”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 4 nights
- • Submitted from a mobile device
Hotel needs to improve on breakfast facilities. Limited number of tables and Limited options for breakfast.
Apartment size is big. Access to Sauna, steam room and heated swimming pool. Location is perfect.
Stayed in April 2024
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Reviewed: April 16, 2024
Sayantan84
India6 Reviews8.0“Some small costly mistakes”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 2 nights
- • Submitted from a mobile device
Communication in English was a problem. Also, they could have not charged for a single piece of butter for my child. I don't think they were technically wrong,but you could always give a butter to a child. Also they forgot to close the ventilation window of the standard room in which we were for the previous night,which made the room too cold to sleep.
The location was good, near the church . Also cooking options were good.
Stayed in April 2024
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Reviewed: April 15, 2024
Joy
United Arab Emirates9 Reviews8.0“it was very good, we liked the stay very much”- • Leisure trip
- • Group
- • One-Bedroom Apartment with Twin Bed and Living room
- • Stayed 4 nights
no choice of Switching on the AC in the even the end of winter season
we had a small issue that since winter was not over the hotel was not allowed not having AC faility, Even the Temp outside the room was good inside the room the it was hot and, we were not allowed to witch on the AC. Later after request they provided temporary Fan. the Breafast was good.
Stayed in April 2024
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Reviewed: April 15, 2024
Sofia
United Arab Emirates15 Reviews1 helpful vote7.0“Good value”- • Leisure trip
- • Group
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 1 night
- • Submitted from a mobile device
No water in the shower, sometimes cold sometimes burning. Taking a shower was a very bad experience
All good in general
Stayed in April 2024
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Reviewed: April 10, 2024
Catherine
United Arab Emirates21 Reviews6 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 4 nights
- • Submitted from a mobile device
None
The hotel maintains good cleanliness standards, offering complimentary slippers and essential toiletries. Room cleaning is prompt upon request, indicated by the 'make up your room' sign, and fresh slippers are provided with each cleaning. If you have early tours and miss breakfast, simply inform the reception, and they will prepare a packed lunch for you. Overall, our stay was enjoyable, rating it 9/10. Please note that the toilet does not have a bidet, and there is no AC, which could be uncomfortable in summer, so it's advisable to check before booking. Additionally, late check-out is possible until 13:30. Regarding the pillows, they are thin, and it would be appreciated if more were provided. Wifi is the best!
Stayed in April 2024
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Reviewed: April 7, 2024
Nikhil
United Arab Emirates7 Reviews7.0“Overall a decent stay”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 4 nights
- • Submitted from a mobile device
They dont put Air circulation , only heating. So when the windows are closed , we were feeling hot & suffocated. The staff was also clueless about how to start the Air circulation.
Spacious apartments & great location. Basic cooking amenities.
Stayed in April 2024
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Reviewed: April 3, 2024
Rajesh
United Arab Emirates10 Reviews3 helpful votes9.0“Excellent hotel and great staff”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 11 nights
Nothing
The staff were very polite and always went out of their way to assist us. Rooms were spacious. Breakfast was very good and with sufficient variation. House keeping staff did a fabulous job of cleaning the rooms. Location is very close to Ascension cathedral and green market. 14 kms away from Medeu (ski resort).
Stayed in March 2024
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Reviewed: March 1, 2024
Dela
Philippines2 Reviews10“Exceeded our expectations for the price!”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Twin Bed and Living room
- • Stayed 1 night
- • Submitted from a mobile device
Our room telephone wasn’t working but they gave us their whatsapp number to easily communicate with the reception. So I think that’s a good move!
I love the pillows and mattresses— i think the mattress is a memory foam. The receptionist also let us borrow an iPhone charger, because our chargers have different socket type. Thanks!
Stayed in February 2024
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Reviewed: March 1, 2024
P
United Arab Emirates6 Reviews9.0“All good”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 1 night
- • Submitted from a mobile device
All i like
Location
Stayed in February 2024
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Reviewed: February 23, 2024
Mohamed
United Arab Emirates7 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 2 nights
- • Submitted from a mobile device
Amenities were not functioning as described
Friendly staff and supportive in all manner
Stayed in February 2024
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Reviewed: February 3, 2024
Abhay
India17 Reviews1 helpful vote9.0“The best stay we could find in Almaty”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 7 nights
- • Submitted from a mobile device
Nothing at all..
We loved almost everything. The rooms are spacious, housekeeping is top-notch, hearing systems in the rooms are good, the kitchen is well-equipped, the heated pool in the hotel is really awesome, breakfast is good, and the staff is attentive. The hotel also has a kids play room, sauna, stream room. It's definitely a great place to stay.
Stayed in February 2024
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Reviewed: December 18, 2023
Zaheer
India1 review9.0Wonderful- • Leisure trip
- • Travelers with friends
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 6 nights
- • Submitted from a mobile device
Smooth check in. Courteous staff and biggest advantage is they all speak English. Special mention for Roman at the front desk.
Stayed in December 2023
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Reviewed: December 14, 2023
Svitlana
United Arab Emirates49 Reviews8 helpful votes9.0Wonderful- • Family with young children
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 3 nights
- • Submitted from a mobile device
I like everything, onle bathroom nead littel matenance
It was good time to stay there, location is neer chocolate factory and green marcet. Zoo is next to hotel.
Stayed in December 2023
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Reviewed: December 13, 2023
Tamara
Jordan7 Reviews1 helpful vote9.0“Good value, great location, helpful staff/ and they can speak English!”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 3 nights
- • Submitted from a mobile device
Didn’t know that we can ask for Shattaf! If breakfast has more choices
Great location Very helpful staff Quick service, clean rooms Quite area
Stayed in November 2023
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Reviewed: December 13, 2023
Tamara
Jordan7 Reviews1 helpful vote8.0“Good value, great location, very helpful staff and they can speak English!”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 4 nights
- • Submitted from a mobile device
I didn’t know that we can ask for Shattaf If the breakfast has more choices
very good location Great and very helpful staff Quick service
Stayed in December 2023
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Reviewed: December 12, 2023
Mujib
United Arab Emirates1 review10“It’s an amazing stay at renion , highly recommend”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 1 night
- • Submitted from a mobile device
Its value for money , very clean and beautiful
Stayed in December 2023
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Reviewed: December 9, 2023
Shibin
United Arab Emirates11 Reviews6 helpful votes8.0“It was nice”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing to mention
Everything
Stayed in December 2023
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Reviewed: December 5, 2023
Mohamed
United Arab Emirates4 Reviews1 helpful vote8.0“Room is good but doesn’t match with the rent”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was 3/10
Spacious room
Stayed in December 2023
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Reviewed: December 5, 2023
Junelina
United Arab Emirates1 review10“Wonderful stay for our first Almaty trip.”- • Leisure trip
- • Travelers with friends
- • One-Bedroom Apartment with Twin Bed and Living room
- • Stayed 3 nights
- • Submitted from a mobile device
The sofa (hand rest) needs deep cleaning.
Hearty breakfast buffet. Quiet area/neighborhood. Apartment was equipped with basic kitchen items. Friendly staff.
Stayed in December 2023
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Reviewed: December 3, 2023
Bhatia
India5 Reviews9.0“RENION residence hotel provided a holistic package which made our holiday enjoyable and comfortable”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 7 nights
- • Submitted from a mobile device
Comfort of a home contained in facilities of a hotel
Stayed in December 2023
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Reviewed: November 17, 2023
Sanju
India5 Reviews9.0“It was very pleasant & comfortable. Totally felt safe & secure.”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Double bed and Living room
- • Stayed 4 nights
- • Submitted from a mobile device
NIL
Breakfast was sufficient with decent choices. Location is really good being close to city center
Stayed in November 2023
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Reviewed: November 11, 2023
Sameer
Qatar15 Reviews4 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment with Twin Bed and Living room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Everything
Stayed in October 2023
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