Shamshi Qaldayaqov Street 15/1, 020000 Astana, Kazakhstan
#10 of 113 hotels in Astana
Guests' ChoiceBased on 68 hostel reviews
9.0Cleanliness
9.1
Comfort
9.0
Location
8.9
Facilities
9.1
Staff
9.1
Value for money
9.2
Free Wifi
9.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 29, 2024
Nada
FranceSuper clean and comfortable. Very good value for money. Although the staff seemed distant and not very talkative, they helped us several times to call a taxi and printed our flight tickets for free. I would totally recommend it!
Stayed in April 2024
Reviewed: April 19, 2024
Zhazira
Hong KongLack of breakfast was a pity.
Very clean, the cleaning ladies were taking care of the bathrooms and kitchen cleanliness every day. Convenient location close to the national museum. The staff was very helpful and even provided me with a heater when I asked.
Stayed in April 2024
Reviewed: February 24, 2024
Igk1978
RussiaNA
Hostel phylosophy is great. Site arrangement, cool staff, kitchen, co-working area, bathrooms and the rest
Stayed in February 2024
Reviewed: February 17, 2024
Diana
KazakhstanThe stuff was ok, but not so friendly. When you sleep in the room, you can hear everything what is outside of your room, sometimes you hear smn is talking in their room, and every signal in the common hall.
The location is good. You have pharmacy and “Small” supermarket close to the hostel, which is very convenient. The showers and toilets were clean, without bad smelling which is a pro. They gave a free towel.
Stayed in February 2024
Reviewed: October 31, 2023
Shamas
PakistanITS GREAT LOCATION NEAR TO NATIONAL MEUSAM AND ALSO NOOR SULTAN MOSQUE. NEAR TO MART. AND BUS STOP. IF YOU CAN GO PRESIDENT PLACE BUS NO 50 AND ALSO AIR PORT BUS NO 10 FROM PRESIDENT PALCE. IT VERY BEAUTIFUL HOSTEL. IN MY MIND THIS NOT HOSTEL THIS PROPERTY LIKE HOTEL. PROPER BED ROOM WITH SHARING WASHROOM AND KITCHEN.
ITS GREAT LOCATION NEAR TO NATIONAL MEUSAM AND ALSO NOOR SULTAN MOSQUE. NEAR TO MART. AND BUS STOP. IF YOU CAN GO PRESIDENT PLACE BUS NO 50 AND ALSO AIR PORT BUS NO 10 FROM PRESIDENT PALCE. IT VERY BEAUTIFUL HOSTEL. IN MY MIND THIS NOT HOSTEL THIS PROPERTY LIKE HOTEL. PROPER BED ROOM WITH SHARING WASHROOM AND KITCHEN.
Stayed in October 2023
Reviewed: September 5, 2023
Julian
UzbekistanRoom was quite warm with no way for cooling it down. A fan would be useful.
Very comfortable small space in a new hostel with great modern facilities. Having a small private area is so much better use of space than a similar sized area in a dorm. The showers are excellent as is the well-equipped kitchen. Close to supermarket and restaurants and short walking distance to the National Museum.
Stayed in September 2023
Reviewed: August 11, 2023
Vladimir
RussiaFor 35 hostel customers - 10 toilets and 10 shower booths. Great location.
Stayed in July 2023
Reviewed: February 17, 2023
D
Russiaeverything is pretty good.
cleanliness
Stayed in February 2023
Reviewed: January 25, 2023
Adrian
United KingdomOne security guard on a power trip decided for no particular reason I couldn’t eat at a certain table. The rest of the staff were nice but he lets them down. Fire him. The showers could do with a hook and I’m not sure about the glass doors in a mixed bathroom! The room was sometimes a bit hot to compensate for the temperatures outside. Perhaps a fan would be a good idea.
Small but cozy room. WiFi was excellent. Good location near the National Museum. Staff excellent with the exception of one guy (see below). Some nice cafes and restaurants within a five minute walk/slide on the ice. Very clean.
Stayed in January 2023
Reviewed: June 8, 2022
Zhazira
Kazakhstanno mirror in the room, no hangers for the clothes, shelf was dusty, the charger is in the corner, like you have to squad down every time and far from the bed.
good location, comfortable rooms, welcoming staff and availability of drinks and snacks to buy.
Stayed in June 2022
Reviewed: May 27, 2022
Gevelyn
Kazakhstan.The location is a little bit far from malls.
.Staff are frndly and smiley.
Stayed in May 2022
Reviewed: May 9, 2022
Мустапаева
KazakhstanAll is good
. I like location but I had work in this area.
Stayed in May 2022
Reviewed: November 4, 2021
Ramazan
KazakhstanNo pray room (actually it was several weeks ago)
Comfort, clean, price
Stayed in October 2021
Reviewed: July 29, 2021
Assem
Kazakhstan-
Affordable price
Stayed in July 2021
Reviewed: October 6, 2023
Dan
ChinaIt’s fine. No window for single room
Stayed in October 2023
Reviewed: July 10, 2021
Galymzhan
KazakhstanDriveway hasn't been done since i was there the last time (2 months ago), no asphaslt just pile of dirt. Staff changed, last time people were nicer and friendlier. There was no hot water in the morning of July 9th when I was about to check out. And u gotta pay extra for the towels.
Location is good, everything is near. Prices are nice. Beds are fine. Clean.
Stayed in July 2021
Reviewed: May 10, 2024
Akhmedi
KazakhstanThere are no comments available for this review
Stayed in May 2024
Reviewed: April 16, 2024
Sharma
KazakhstanThere are no comments available for this review
Stayed in April 2024
Reviewed: April 6, 2024
Kirill
KazakhstanThere are no comments available for this review
Stayed in April 2024
Reviewed: March 26, 2024
Людмила
KazakhstanThere are no comments available for this review
Stayed in March 2024
Reviewed: February 25, 2024
Aleksandra
RussiaThere are no comments available for this review
Stayed in February 2024
Reviewed: February 13, 2024
Smail
KazakhstanThere are no comments available for this review
Stayed in February 2024
Reviewed: February 13, 2024
Smail
KazakhstanThere are no comments available for this review
Stayed in February 2024
Reviewed: January 10, 2024
Smail
KazakhstanThere are no comments available for this review
Stayed in November 2023
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content