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Reviews of Hotel Summer Haven

No. 99 Palugasdamana, 51000 Polonnaruwa, Sri Lanka

#25 of 63 hotels in Polonnaruwa

Guests' Choice

Review Score

Based on 27 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.5

  • Staff

    9.5

  • Value for money

    9.0

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: April 24, 2024

    9.0
    Good place
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms were in 3rd floor, no elevator

    Good breakfast , nice clean pool, friendly staff, comfortable rooms, clean barth rooms

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very helpfull and kind staff. Good service. Nice and clean accomodations. Highly recommendable hotel ! 🧡

    Stayed in April 2024

  • Reviewed: February 22, 2024

    10
    Pleasant, peaceful and helpful
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    If you want a pleasant and very quiet stay for visiting the cultural triangle Summer Haven is perfect. The staff do all the best for you, very good swimming pool and garden. Good rooms and beds. Good cocktails and food. Parking inside.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Great stay, very kind staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast is inside in a big hall, but might be nicer outside next to the pool! Location a bit far from city centre, fine by bike or tuk tuk.

    Very kind staff and manager. We have been travelling through Sri Lanka by road bike and always struggle to find places where they accept our bikes inside the room. At this hotel this was not an issue at all, very kind manager. Swimming pool is great and has long opening times. Definitely recommend for bikepacking trips :)

    Stayed in February 2024

  • Reviewed: January 25, 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    ?

    Best Location for visiting the ancient city. Extremly friendly and helpful staff,the extraordinary boss fullfills you every Special Wish.He bought for us a fresh Lake fish and the cook made it delicious! From all Transports and National Park he organised local people who know where to Go(we saw about 50 wild elephants).Amazing stay,we could be much longer under these conditions.

    Stayed in January 2024

  • Reviewed: January 19, 2024

    10
    A fantastic hotel with attentive staff who will make your stay memorable
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A few kilometers away from the city which did not matter as we had our own transport

    Specially liked their service

    Stayed in January 2024

  • Reviewed: January 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    Good attention on customers. Friendly staff and confirmable rooms.

    Stayed in December 2023

  • Reviewed: January 14, 2024

    8.0
    The staff is very helpful and friendly. We’ve a nice stay. Will definitely recommend friends to come and stay.
    • Leisure trip
    • Travelers with friends
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    There’s no lift.

    Very near to the site we’re visiting.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wonderful stay with such a amazing staff and service.. high hospitality and. Customer care services.clean room and delicious food.. Special thanks for Sandeep a. Who care us well and giving such a wonderful service. Highly recommended place for peace full stay...

    Stayed in January 2024

  • Reviewed: December 25, 2023

    8.0
    Had a wonderful stay, service and location was great.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The food was very delicious and the staff at the hotel were very hospitable and kind. They went above and beyond to ensure that we were comfortable, the pool was great and heated plus the kids had a wonderful time. Highly recommend this hotel everyone!

    Stayed in November 2023

  • Reviewed: August 25, 2023

    10
    The hotel s ambiance was inviting and the staff's genuine hospitality stood out
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    No bad things to say.

    The hotel s ambiance was inviting and the staff's genuine hospitality stood out. Every interaction felt personalized, making my stay truly special. I especially loved the room. It's really worth the price.. There is a great Swimming Pool here. The location is fantastic, just a 10min drive to Polonnaruwa town. The breakfast spread was also delightful.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    10
    We had great time at Summer Haven enjoying good comforts and good food provided by a caring staff.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Cleanliness, high quality services provided by all the staff, very caring and efficient manager, excellent food, comfortable bed and nice fluffy pillows, as well as tea making facilities, and the low room rate. Without any doubt we received very good value for the miney we spent. In particular, Kumara, the manager of Summer Haven, did everything possible to satisfy the customer needs without any delay. He provided an excellent service as a manager. We will definitely stay at Summer Haven on our next visit, and will also spread the word among our friends.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Super friendly people. Very nice food. Pool great. Rooms small but comfortable ☺️

    Stayed in August 2023

  • Reviewed: July 17, 2023

    9.0
    Awesome staff and brilliant food will await you!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    First of all, we loved the staff! They treated us like a king/ queen throughout our whole stay. It was so much attention that we sometimes felt bad to be treated that good but it seemed that the people love their job and that’s something that you could see every day. Furthermore, the food was fantastic! We did not expect to be served such brilliant meals. It was all lovely prepared and we could not tell which of the meals was the best because they all tasted great! Last but not least, we had the pool for ourselves! Since there was no one else in the hotel we could enjoy the sun in complete silence and had dinner directly at the pool. Loved it! We can only recommend to stay at this hotel and to experience the kindness and hospitality of the people working there.

    Stayed in July 2023

  • Reviewed: July 4, 2023

    10
    Feel likes home
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Super friendly manager and staff, everything was perfect,we will definitely come back again.keep doing the good work guys.good luck

    Stayed in July 2023

  • Reviewed: June 29, 2023

    9.0
    Pleasant..
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful pool.. garden is full of trees..

    Stayed in June 2023

  • Reviewed: April 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms could have been a bit more well kept..

    Staff were extremely nice and hospitable.

    Stayed in April 2023

  • Reviewed: January 16, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noise around the fool area.

    Room service and room facilities are very good. It was a very clean room.

    Stayed in January 2022

  • Reviewed: November 13, 2021

    9.0
    Great place to stay all staff excellerasika was excellent went out of his way to help us .
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Breakfast good location good

    Stayed in November 2021

  • Reviewed: January 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There were unseen bugs in the bed. And we both had bites on bodies. I think it was because of carpet on the floor. They need sterilization in the room.

    Staff were very kind. Good swimming pool. Location was great.

    Stayed in January 2024

  • Reviewed: October 23, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room spacious and clean. Enjoyed the fish and chips which I had in the restaurant - very tasty. Staff very helpful

    Stayed in October 2023

  • Reviewed: August 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: August 1, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: December 25, 2023

    5.0
    Fair
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2023

Showing 1 - 25

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