Merķeļa iela 16, Alūksne, LV-4301, Latvia
#4 of 9 hotels in Alūksne
Guests' ChoiceBased on 59 hotel reviews
8.7Cleanliness
9.2
Comfort
8.8
Location
8.2
Facilities
8.7
Staff
9.2
Value for money
8.1
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: October 19, 2023
Taraseviciene
LithuaniaBig parking
Clean, worm and nice
Stayed in October 2023
Reviewed: August 4, 2023
Lyudmila
LithuaniaAll good
Very comfy and nice
Stayed in June 2023
Reviewed: July 10, 2023
Mārcis
LatviaEverything was good
Very cozy rooms, super good bed
Stayed in June 2023
Reviewed: July 1, 2023
Sandris
Latvianebija ledusskapis nummuriņā
easy booking
Stayed in July 2023
Reviewed: June 30, 2023
Judith
NetherlandsThe hotel doesn't have a nice view and it's not in the city centre. Compared to other hotels in Latvia with the same price, we thought this was a bit high for the look & feel of the hotel. The risotto in the restaurant was a bit dry, but the rest was good.
The breakfast was very good, the staff did everything to make is the way we wanted. I asked for yoghurt and fresh fruit, which they had and there was also decaf coffee. If you wanted an English breakfast, this was also possible.
Stayed in June 2023
Reviewed: June 28, 2023
Anna
LatviaGreat hotel, great interior and very friendly and welcoming staff! Great place to stay if you travel with a dog!
Stayed in June 2023
Reviewed: August 5, 2022
Rita
IrelandWanted to had breakfast one of the days,but the times they offered didn’t match my plans.
Beautiful outdoor area and kids corner. Had brunch on the last day outside just beside small lake with (millions) fish inside, my daughter enjoyed feeding fishes. Food was top quality.
Stayed in August 2022
Reviewed: September 16, 2021
Arturs
GermanyLoti majiga vieta. Patikama atmosfera, kluss. Garsigs ediens restorana. Loti laba Spa zona
Stayed in August 2021
Reviewed: September 1, 2021
Shannon
SingaporeWould be nice to have a fridge.
The staff was really helpful and friendly. The breakfast provided was surprisingly abundant.
Stayed in August 2021
Reviewed: September 1, 2021
Inga
LatviaReal cozy hotel with hospitable hosts. Delicious breakfast, food, coffe. Good relaxing massage. Good location with parking. Bicycle rental and other attractions are available.
Stayed in August 2021
Reviewed: August 28, 2021
Inga
LatviaVery overpriced wine and the pike-perch (zandarts) by dinner!
Very clean, exceptional friendly and kind staff, good breakfest, and tasty duck and desserts in restaurant.
Stayed in August 2021
Reviewed: August 14, 2021
Cezary
PolandNot applicable - everything was perfect!
Super friendly an amazing personnel making your stay like at home. All requests solved with a smile, helpful hand and always on time. I cannot recall such nice atmosphere and great hospitality in many other hotels I had recently visited. Every day you start with tasty breakfast. Hotel's restaurant offers delicious lunch and dinner with local menu as well. Needless to mention, a great taste od Latvian beer. I will absolutely come there again. Paldies!
Stayed in August 2021
Reviewed: June 25, 2021
Leonidsc
LatviaNo dryers for swimsuits. Too few towels to take a shower in the evening and after the pool. Dry duck breast in the restaurant.
Spacious room. Pool and sauna. Air conditioning. A lot of TV channels. You can enter the hotel at any time, for example, after a night walk in the city. Pond with ducks and ducklings. Sliding door between the rooms.
Stayed in June 2021
Reviewed: July 23, 2023
Elo
Estonialocation, bed linen from polyester
service, the staff was very friendly
Stayed in July 2023
Reviewed: July 11, 2023
Dmitrijskripkins
LatviaThere is not enough air conditioning in the large room of the suite. The room was hot.
Beautiful territory, swimming pool, good restaurant.
Stayed in June 2023
Reviewed: August 6, 2022
D
LatviaThe beds in the double room were small and the mattresses too soft
Friendly staff, clean rooms
Stayed in August 2022
Reviewed: July 8, 2022
Patrick
United KingdomThey questioned are booking arrangement and were not welcoming
Slightly out of the way location . Staff pleasant . Food good .
Stayed in July 2022
Reviewed: February 18, 2022
Nicholas
United KingdomWe stayed in room 777 which is a beautiful suite however it is located on top of a noisy swimming pool pump (this is known by the hotel). The swimming pool pump was left on through our first night, preventing us getting any sleep and on two further occasions we had to ask staff to turn it off as it was still on at 10pm!!!! This is unacceptable and the hotel needs to shut this off at an earlier time putting the customers comfort first.
We have stayed several times at Jolanta as we like the location and seclusion this friendly hotel gives. The staff are friendly and polite and the breakfast is good. The facilities in the hotel are good and the size of our room (suite 777) is excellent. Choice of beverage at the bar is good.
Stayed in February 2022
Reviewed: August 8, 2021
Marcin
PolandSmall pool, almost no fruits for breakfast
Personnel was very nice and helpful. They really do their best to make the stay comfortable. Delicious dishes and coffee. Thank you for making me a big portion of french fries at midnight while the kitchen being closed(2,5 euro/portion for 4 persons)!!! 👍😉
Stayed in August 2021
Reviewed: April 10, 2024
Karl
EstoniaThere are no comments available for this review
Stayed in April 2024
Reviewed: March 20, 2024
Māris
LatviaThere are no comments available for this review
Stayed in March 2024
Reviewed: October 1, 2023
Raimonds
LatviaThere are no comments available for this review
Stayed in October 2023
Reviewed: July 27, 2023
Joosep
SwedenThere are no comments available for this review
Stayed in July 2023
Reviewed: July 22, 2023
Lauri
DenmarkThere are no comments available for this review
Stayed in July 2023
Showing 1 - 25
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