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Reviews of Riad XO

12, Derb El Baroud, Hart Soura Bab Kechich, Medina, Medina, 40000 Marrakesh, Morocco

#778 of 1,149 hotels in Marrakesh

Guests' Choice

Review Score

Based on 32 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    6.9

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Showing 1 - 25

  • Reviewed: March 13, 2024

    10
    Beautiful and Hospitable Riad
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The riad itself was architecturally beautiful, with each room being unique in design. It was extremely clean and the staff kept on top of things. The staff were amazing, very welcoming, open to conversations and extremely helpful. I would highly recommend and return!

    Stayed in March 2024

  • Reviewed: March 9, 2024

    10
    Can’t wait to come back
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Riad XO surpassed all the previous places I’ve stayed in Marrakesh (and I've been quite a lot). If your dates are available you are in a luck! DONT think twice and book immediately because this is the place to stay in Marrakech! The design of the Riad is beautiful but has that amazing skill of balancing comfort with style so you feel that you are home and safe. Every corner is full of charm and so photogenic! The pool and the relaxing setting area around is exactly what you need for relaxing time before/ after discovering the city. My room was spacious, stunningly stylish and superbly appointed. The whole riad is immaculately clean and a credit to the cleaning staff. Breakfast each of my four mornings was Moroccan, freshly made, very tasty and plentiful, actually the taste of the fresh orange juice is still in my mouth (the tastiest I’ve ever had and I’m not exaggerating). Location! The riad is well located just a minutes of walks from all what you need to see in Marrakech. The staff is AMAZING, super professional, full of knowledge, attending and welcoming. A special thanks to Hamid, Oussama and of course Stephane the owner who took a good care of me.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    Beautiful
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    Breakfast is repetitive.

    Beautiful Riad done up to a very high standard. An oasis of calm as soon as you step in. From the scent of orange blossom to the birdsong around the lush greenery, everything has been designed to perfection. Staff were excellent. Room was cleaned everyday and the bedding was luxurious. The little touch of pastries left in the room when we returned each evening, was much appreciated. Lots of spaces to relax on the rooftop.

    Stayed in March 2024

  • Reviewed: February 16, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very beautiful property with great food and kind staff. I would recommend to contact reception before arrival for pickup from the train station/airport for easier access.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    8.0
    It was a nice stay
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Lots of instagrammers filming every corner of the property, but I guess that’s the marketing strategy these days

    Beautiful Riad, clean and cozy, nice staff, about 15-20 mins walking from Jemaa el Fnaa

    Stayed in January 2024

  • Reviewed: January 18, 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Everything was perfect! First we thought a TV would be nice but actually it’s better if you don’t have a TV, you tend to go out more, appreciate the surroundings and meet people :)

    Overall it was an excellent stay. We loved the aesthetic of the hotel..every corner was so unique and picture perfect, almost like from pin interest board :) We loved the color tones/ furnitures/ designs. How quiet it was even though it’s in heart of medina, step away from souks. Staffs were amazing, always smiling and very helpful. Loved the selection of breakfast. The owner Stefano was very sweet and he made sure we were looked after. Chatting to him was insightful and we are really happy we met him.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    10
    Overall a great stay, that we would repeat any time.
    • Leisure trip
    • Group
    • Duplex Suite
    • Stayed 5 nights

    The only complaint, they run out of beer and wine twice in our 5 day stay. We are not big drinkers, but 1 or 2 beers at night on the roof terrace would have been great. Twice we couldn’t get any beer and or wine.

    Very comforting, helpful staff. Stephan, one of the owners,was very helpful to fulfill our wishes. The rooms were lovely and the roof terrace is like a quiet oasis. Breakfast was very good and plentiful. The location in the Medina was great and very quiet. If you visit Marrakech, you should stay in the Medina. Easy reach by Taxi to almost the front door. Wonderful riad, wonderful people.

    Stayed in January 2024

  • Reviewed: June 4, 2023

    10
    would book it again
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    nothing

    everything and the staff was super helpful

    Stayed in March 2023

  • Reviewed: April 27, 2023

    10
    4 friends enjoying Marrakesh. Riad 10 out of 10
    • Leisure trip
    • Travelers with friends
    • Duplex Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to complain about

    Hospitality amazing. Treating on the top level.

    Stayed in April 2023

  • Reviewed: November 29, 2022

    8.0
    Very safe place to stay in the Medina. Also easy to find.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The jacuzzi. we specifically booked the accomodation for the jacuzzi and it didn’t heat up at all.

    -it was very clean, cosy, looked very very luxurious and it’s a very safe accomodation. You can’t enter the Riad yourself, you have to ring the reception and they will come downstairs and open the door for you. doesn’t matter what time you arrive at the place. -everyone was super kind, even adjusted the breakfast to us a little bit when we had to leave early in the morning for excursions and the airport - they helped us in many things - were able to provide us airport shuttle our last day at 4.15 and we asked for it the day before at 9PM

    Stayed in November 2022

  • Reviewed: November 21, 2022

    10
    Brilliant, would recommend to friends and foes !
    • Leisure trip
    • Group
    • Duplex Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was hard to find but they normally organise taxis from the airport. We didn’t use this perk.

    Excellent staff who were extremely helpful

    Stayed in November 2022

  • Reviewed: May 29, 2022

    9.0
    Very recommendable Riad in the heart of the Medina
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Only little inconvenience is the poorly soundproofed doors so you can hear the staff and room neighbors

    Price-perfomance ratio is very good, very cosy and clean rooms, delicious breakfast, authentic and traditional moroccan Riad, very friendly and helpful staff!

    Stayed in May 2022

  • Reviewed: May 27, 2022

    10
    Excellent!!! Beautiful Moroccan Style
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I could hear birds singing at night!? Weird, but we heard it for the 4 nights.

    The Riad Amira Victoria is very close to the old School in Medina and a couple of minutes from the main square. You will need Google maps(sim card cost 10eu in the airport) in the medina to help you around in case you get lost. The riad also recommended a tour guide which was great on our first day! He brought us to try the tipical Moroccan beans breakfast, to shops such as leather craft, argan oils, to eat tagine for lunch etc. Riad is exactly what you see in the pics. It is beautiful and the rooms were spacious and beautiful Moroccan style! We were very happy with our breakfast. Staff were extremely friendly specially Hicham(sorry if I wrote it wrong), he was very helpful and welcoming! Highly recommend this Riad.

    Stayed in May 2022

  • Reviewed: May 23, 2022

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Ac was leaking, Hot tubs could warm up faster

    Nice looking rooms and chill areas, good service.

    Stayed in May 2022

  • Reviewed: May 5, 2022

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights

    It was a very warm welcome in the riad. Hamid was an excellent host! He helped with everything and had always good advises for me. The location is nicely quiet and central.

    Stayed in April 2022

  • Reviewed: May 2, 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    location is good but not perfect because it’s not right near the main square

    Fantastic place to stay, the owner and staff are amazing!!

    Stayed in April 2022

  • Reviewed: March 27, 2022

    10
    Great stay in the Medina close to shoppping and food. Really recommended.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    Nice breakfast. Got nice recommendations for restaurants from the owner. Also a very cheap option, but still very nice food. Pickup from the airport went well. Service minded staff. Helped when some had delayed luggage.

    Stayed in February 2022

  • Reviewed: May 4, 2024

    7.0
    Expect to stay in one of the most beautiful riads in marrakech but try the best you can to do all your own bookings and
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff need alot more training and more attentiveness is following through on guests’ requests. Not a single request that we made was done on time or done at all. Transportation booked through the riad to take us from the airport was over 45 minutes late despite us confirming multiple times with the team. Desert trips that we wanted to book we were told we didnt need to do it until we arrived at the riad only to find out once we arrived that the ones we wanted to go to were fully booked. We had to run after the team to find a workaround. Spa booking was confirmed and reconfirmed only for us to find out that the teams didnt inform one another during the shift change so the booking got lost and we ended up having to delay the treatment. Breakfast nowhere near what we expected from a riad at this price range. No range at all and very average quality.

    Incredible location and beautiful rooms & riad overall. Highly recommend if you want to go for the full Moroccan experience by staying in a place that lets you walk around marakech all day long. Facilities and rooms and very modern, comfortable, and clean.

    Stayed in May 2024

  • Reviewed: February 13, 2024

    7.0
    Nice design hotel with much more potential
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Location, no restaurant or drinks after 9:00pm, no hairdryer, loud children

    New Design

    Stayed in February 2024

  • Reviewed: March 2, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Breakfast was good.

    Stayed in February 2023

  • Reviewed: February 22, 2023

    4.0
    not as expected, and too expensive for what we got.
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 3 nights

    No management presence, only un-empowered staff. Bathroom, size and cleanliness. Mis information on web site, no meals except breakfast, while web site says lunch and dinner (covid used as excuse)

    location for first two days.

    Stayed in February 2023

  • Reviewed: November 26, 2022

    1.0
    not good
    • Leisure trip
    • Family with young children
    • Duplex Quadruple Room
    • Stayed 3 nights

    this was the smallest riad you could stay in. The foot of the bed in the bedroom was so close to the opposite wall that only a suitcase standing up and you squeezing by could fit. the night table in between had no top. The bathroom in our part of the suite could not accomodate a fat person. The breakfast on the rooftop was not at all comparable to any other stay and the view was of taller buildings on both side. For a pricey read it had no lunch or dinner offering. The price was very high and not at all worth it. I would not recommend this place of stay to anyone.

    Stayed in November 2022

  • Reviewed: September 22, 2022

    5.0
    Fair
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    The first bathroom was really bad; the shower wasn't draining at all, and it became like a swimming pool. We had to switch bedrooms.

    The staff was very good. The breakfast was also good. the room size was good and the beds were comfortable.

    Stayed in September 2022

  • Reviewed: May 26, 2022

    1.0
    Disappointing and unprofessional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    3 days into our stay a significant amount of money went missing. We no longer felt safe there and had to move. Unfortunately I had prepaid for our stay. The manager has failed to return the money for the nights we didn’t stay. Everything is always great until something goes wrong and then you see the reality

    This hotel has great rooms, good space and a great and safe location.

    Stayed in May 2022

Showing 1 - 25

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