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Reviews of Riad Joya

Hay Mouassine Derb El Hammam N 26/27, Medina, 40000 Marrakesh, Morocco

#196 of 1,162 hotels in Marrakesh

Guests' Choice

Review Score

Based on 82 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.7

  • Location

    9.6

  • Facilities

    9.4

  • Staff

    9.9

  • Value for money

    9.2

  • Free Wifi

    9.6

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Showing 1 - 25

  • Reviewed: March 19, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Zanzibar Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful and large room with a big closet. Staff were professional and helpful.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    Dreamy Getaway: Riad Joya
    • Leisure trip
    • Couple
    • Zanzibar Double Room
    • Stayed 5 nights

    Our stay at Riad Joya was absolutely fantastic. The room was very big and clean. Cleanings happened multiple times a day with fresh towels on a daily basis. Bottled water and fresh fruits were also refilled daily. On top of that, it was centrally located, making it super easy to stroll to the city's attractions and restaurants. Breakfast was a feast! Moroccan pancakes, shakshuka, and all kinds of egg dishes. Fresh fruits and pastries were a daily treat. We also had some little surprises that made our stay even better. The owner surprised my wife with champagne and a lovely birthday message made of rose petals. Also, when we left, the owner gifted us many Moroccan spices, no charge. Beyond that, he guided us with directions and even negotiated great deals for us. In summary, Riad Joya deserves a solid five stars. It's not just a stay; it's an experience we'll remember. If you want a great service and a memorable stay, this is the place for you.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Great, central accommodation
    • Leisure trip
    • Couple
    • Zanzibar Double Room
    • Stayed 4 nights

    Would have preferred a room not on ground floor - meant I didnt feel safe to open a door at night to allow some fresh air into the room. Breakfast didnt offer any choices or variety - so for someone staying 4 nights, it became repetitive and included fixed items, whether we liked them or not!

    Manager was super helpful and always available. Quiet location, but very central. Clean and modern accommodation. Room service regular and very efficient

    Stayed in February 2024

  • Reviewed: February 10, 2024

    10
    A little palace in the middle of the Medina
    • Leisure trip
    • Couple
    • Doumus Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Everything but the staff was really top. Always ready to help.

    Stayed in February 2024

  • Reviewed: December 17, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Ambregris Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    ..

    Everything

    Stayed in November 2023

  • Reviewed: November 17, 2023

    10
    Perfect in every way.
    • Leisure trip
    • Couple
    • Ottomane Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was absolutely perfect, the staff were incredible. They couldn’t help you anymore. Everytime you left your room, they would go in and tidy, and replace your water. The breakfast was delicious.

    Stayed in November 2023

  • Reviewed: November 10, 2023

    10
    Perfect place
    • Leisure trip
    • Couple
    • Tuareg Double Room
    • Stayed 6 nights

    Nice place in the centre of the old city. Rooms are wonderful, bed is comfortable, shower is large, rooms are clean. The place has few rooms /guests so all guests get personal attention. The manager (Nour) is a hands-on professional manager; he answered all questions, got us a car, told us where to go, and he was there when we arrived and he said goodbye to us when we left. All staff are friendly and very nice. The place is highly recommended.

    Stayed in November 2023

  • Reviewed: October 29, 2023

    8.0
    Perfect
    • Leisure trip
    • Couple
    • Ottomane Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The decorations were very modern and the manager explained a lot about the surroundings and where we could visit.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    9.0
    Great place to stay for the full Marrakech experience.
    • Leisure trip
    • Couple
    • Naos Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The bed - the mattress was too firm and would benefit from a topper.

    A cool and calm oasis in the middle of the Medina mayhem - an excellent location from which to explore the wonders of Marrakech. Friendly, helpful and knowledgeable staff always on hand to assist.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Ambregris Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Notthing

    Staff and managers exceptional

    Stayed in September 2023

  • Reviewed: August 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Ambregris Double or Twin Room
    • Stayed 1 night

    The size of the room, the calmness within the bustly medina, the super helpful staff

    Stayed in August 2023

  • Reviewed: August 14, 2023

    10
    Fantastic
    • Leisure trip
    • Family with young children
    • Ottomane Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    Beautiful and comfortable room, fantastic staff, great location

    Stayed in August 2023

  • Reviewed: August 5, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Doumus Double or Twin Room
    • Stayed 4 nights

    We cannot speak highly enough about our stay at Riad Joya. The location is fantastic - literally minutes away from the markets and a few minutes walk from the main square. There was a great selection of cafes and restaurants within walking distance too. The riad itself is absolutely beautiful. It's beautifully decorated, calm and quiet, and all facilities were very well kept. The breakfast was delicious and fresh every morning and the meal we had in the restaurant was exceptional. However, without doubt, what made our stay in Marrakech so memorable was the staff at Riad Joya. From the moment we arrived, we were treated exceptionally well by all staff with manager Noureddine serving us traditional Moroccan tea and pastries to welcome us. We returned to the our room several times a day and each time found the room had been cleaned and tidied again and fresh water left for us. Nothing we asked was too difficult a request and Noureddine organised a variety of different activites and bookings for us. We very much hope to return to Marrakech and will not hesitate in booking Riad Joya again.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    9.0
    Fantastic!
    • Leisure trip
    • Group
    • Ambregris Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No pool but a small price to pay

    Property was central and the rooms were a good size. The staff looked after us really well, nothing was too much trouble. Great breakfast and fruit and water in the rooms topped up daily.

    Stayed in June 2023

  • Reviewed: July 10, 2023

    10
    Relaxing and quiet in the midst of the Medina
    • Leisure trip
    • Couple
    • Ambregris Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    Extremely well located and completely spotless.

    Stayed in July 2023

  • Reviewed: June 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Ottomane Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    ideal location for the Sook. extremely friendly staff and we chose some experiences suggested by the team. The local guides chosen were also brilliant and very knowledgeable and helpful

    Stayed in June 2023

  • Reviewed: June 3, 2023

    10
    The best Riad in Marrakech!
    • Leisure trip
    • Couple
    • Ottomane Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I loved every aspect of my stay.

    Riad Joya was perhaps the most comfortable and hospitable place I have ever stayed at. Noor went above and beyond to ensure we were very well looked after. The rooms and design of the Riad is absolutely beautiful. You cannot find better rooms in a Riad in Marrakech! The location is very central. The hammam experience was excellent and relaxing. Riad Joya truely felt like a home - with the most welcoming staff that did everything to accommodate our needs! I cannot recommend it enough.

    Stayed in May 2023

  • Reviewed: June 2, 2023

    9.0
    Lovely riad right in the centre of the medina
    • Leisure trip
    • Family with young children
    • Ambregris Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice roof terrace, no pool.

    The location was fsntastic if you want to be in the centre of everything - it's down a grotty alleyway but we felt very safe there. Lovely rooms - great service, always topping up water and fresh fruit. Tasty breakfast.

    Stayed in May 2023

  • Reviewed: May 23, 2023

    10
    Perfect
    • Leisure trip
    • Couple
    • Doumus Double or Twin Room
    • Stayed 2 nights

    Elegant, central, calm, quiet, friendly and helpful staff.

    Stayed in April 2023

  • Reviewed: May 15, 2023

    10
    3rd trip to Marrakesh, Best experience with lodging. We were attended to in every way.
    • Leisure trip
    • Group
    • Ambregris Double or Twin Room
    • Stayed 6 nights

    Nothing. I really can not think of a thing I did not like or wanted for!

    Our experience was incredible. There was nothing the staff would not do for us. The Riad was incredibly clean, comfortable and Centrally located. We felt safe and well taken care of. Plan to stay again very soon. A wonderful experience for this picky traveler. You will not regret a stay at Riad Joya.

    Stayed in May 2023

  • Reviewed: May 14, 2023

    9.0
    great stay
    • Leisure trip
    • Couple
    • Naos Double Room
    • Stayed 2 nights

    air con gets switched off by housekeeping when we go sight seeing- given the size of the room , it does take quite a bit of time to cool the room

    excellent riad. wonderful host. very helpful

    Stayed in April 2023

  • Reviewed: May 12, 2023

    10
    A wonderful experience
    • Leisure trip
    • Family with young children
    • Ottomane Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Thé breakfast though delicious was the same every day. Variety would be most welcomed.

    A tranquil oasis of calm in which to retreat from the madness of Marrakesh. Our spacious stylish and very comfortable room had plenty of space for our luggage and clothes. Our bathroom was especially beautiful .The staff here are welcoming and extremely helpful in finding whatever you desire,whether it’s delicious food or a relaxing spa day. My daughter and I would highly recommend a stay in this beautiful Riad.

    Stayed in May 2023

  • Reviewed: May 10, 2023

    9.0
    A great choice for the Medina
    • Leisure trip
    • Couple
    • Tuareg Double Room
    • Stayed 2 nights

    A lovely little haven in the centre of the Medina with great and helpful staff , brekfast was superb and really set us up for the day

    Stayed in May 2023

  • Reviewed: April 30, 2023

    10
    Riad Joya is a joy
    • Leisure trip
    • Couple
    • Zanzibar Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    That we couldn't stay longer.

    Nordeen (the manager) and all his staff were great! Very professional yet inviting and comfortable. Outstanding breakfasts and dinner.

    Stayed in April 2023

Showing 1 - 25

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